Brought my car here after an incident (see Markville Toyota review) and they were amazing. Very…read morepolite and knew why I was there. They took my car and got someone to pick me up from Hertz (rental cars). Toyota paid for my rental car and got my car back to me within three days. The bumper looked brand new and I have no complaints! Thanks, Don Valley Collision!

A TOTAL DISGRACE OF A SHOP AND FAILURE AS A BUSINESS. If I could give this place a 0 star rating I…read morewould. My car had been arranged to be taken here by my insurance company as an 'approved vendor' to be repaired due to a tree branch smashing my sunroof. The car sat idle outside completely uncovered for over 4 weeks in the middle of several snowstorms and rain through last November. They are responsible for my car now deemed a total loss. They treated my property like complete and utter garbage with no respect for the time and money I put into not only paying that car off but maintaining it throughout the years. Their negligence has now caused me deep personal and financial stress. What's worse? They have never taken any responsibility.

RED FLAG FOR TESLA OWNERS…read more I selected this body shop because they claimed to be a Tesla-approved facility. I explained from the start that I was not at fault in the accident and that insurance would be covering the repair. They told me to let insurance handle it, so I did. They never gave me any estimate, invoice, or notification of any out-of-pocket costs. They went ahead with repairs without my approval for anything not covered by insurance. After nearly 45 days of delays--saying the insurance company "wasn't responding"--I was suddenly told that I now have to pay whatever the insurance won't cover or they won't release my car. This was the first time I heard about any personal charges. Very poor communication and zero transparency. Tesla owners, consider this a major red flag.

Keep your car far away from these people. They will act one way before you drop off your car & then…read morewhen they have it will just string you along with their ridiculous repair process. They have you sign paperwork before they give you an estimate for work, say they will have to take apart your car as well, before even giving a rough cost. They will tell you there's hidden damage when there clearly isn't. Once the paperwork is signed and your car taken apart good luck getting out the situation. I suggest getting second third opinions before taking your car here even if you just walk in somewhere else with photos. They don't do body repair only replace every single part even if it can be repaired with complete disregard for cost and environmental effects. They claim it's to return to factory specs however I've seen other shops repair to perfection while maintaining cost efficiency. They will submit a ridiculous amount of work to your insurance company & when the insurance company refuses to pay such ridiculous amounts, they will hold your car for months (not even joking) to get the payment from your insurance. They will tell you to pay thousands of dollars if you want your car back and then tell you to ask your insurance for money back, which you most likely will not get. They will tell you your insurance company is taking too long to come see your car, and place blame on appraisers however I've seen other body shops complete many major repairs in just 1-3 weeks, return your vehicle and receive payment shortly after repairs. They have problems with payments because instead of repairing and billing according to industry standards they will go out of their way to bill your insurance a ridiculous amount before work is even complete, feeling they are superior to every other shop. This is not normal. This includes charging abnormal labor rates for the industry, lots of shops will repair according to the maximum labor rates approved by insurance companies. They will not be upfront about repair time, they will tell you 3 weeks and take 3 months. A normal shop might tell you a couple days and then end up taking a few extra days which is common as there may be unforeseen circumstances. They will not check the status on parts before bringing your car in. Your car will sit there waiting for parts with no one working on it. Don't trust a word from reception as they are completely out of the loop and lack knowledge of repair processes and parts status. They will send you updates that are far from accurate giving false hope of timeline. When you text them you can tell different people are answering as some put no effort into their replies and often misspell simple words. They will not even give you an estimate to respray a brand new part as per your request. They will advise the part will need to be installed and other panels blended and then refuse the work rather than just advising their opinion and following customer directions. They advise you to send photos of a brand new bumper for a spray and install quote??????? Clearly avoiding any work that they cannot exacerbate pricing. This is not a customer focused body shop, they will scam you right in front of your eyes. You will end up with thousands of dollars in rental if you have an at fault claim. Once all is said and done, your car will continue to go back for minor repairs and rental will be out of pocket. Their office staff is rude and seriously lack customer service and morals. They don't even care to spell your name or company name correctly on formal paperwork. When you raise any concerns or call more than once or twice you will get yelled at and disrespected. They talk negatively about customers in front of other customers. They talk negatively about each other as well. Beware of positive reviews as they will pick and choose who's repairs to expedite depending on your vehicle, insurance company, or relationship to staff. Doesn't matter who referred you, insurance, a dealership; if you own your car you can fix it wherever you choose, please look elsewhere.

The best and fast Toeing company. The owner and staff are very proffetional and helpfull.I was very…read moreupset after my car accident. Stephen proffesional advice helped me to feel much better. Highly recommended.

poor quality bad attitude, parking change pilfered. Concerns not addressed. Will have to take it…read moreelsewhere to have the work done properly.

This is my third time ever in the last eight years in Toronto dealing with Speedy Auto Glass. I…read moremust say for corporate business is there customer service, quality of work an overall professionalism is something that a lot of other businesses can learn from. Not only did they deal with my insurance but they got me a cab to wait in the nearby Starbucks while I got the windshield replaced. The manager Frank was excellent.

Disclaimer first: I did not get work done here. As such, I cannot comment on their workmanship or…read moredurability of their repairs. With that said, the worst cliches of anti-service 'service' or repair shops came true. 1- They demand a $25 credit card deposit when you book an appointment. Who else does that? Do not agree to this. Here is why: 2- Whoever took the appointment had booked me in the wrong category. 3- The person at the desk there was quite rough around the edges. It is not that his demeanour and diction were quite lacking, but he had no customer service skills either. 4- The man claimed he cannot take me in because of the error. He could not explain how it happened. He also could not explain why the person who was going to work on my car (in the wrongly booked category) could not instead do my work with the time he had been freed up at. 5- His solution was for me to leave my car there for the day and they would see if they could get to it that day. I would not even if he had been polite, courteous or analytical about any of it. Not only an apology was not forthcoming, I can assure any readers that they did not do 'glass' here and are evidently not 'speedy' here.

I had my girlfriends Audi Q4 in there and it was there so long and no communication 4 weeks from…read morestart to finish. They too many employees and managers who continue to pass the buck and no one can give direct information on the status of my vehicle. When I went to pick up car inside clean but paint job horrible. Swirl marks all over looks like it was over done not clean work. They re polished and looked worse. I would never recommend or listen to my insurance company for recommendations again. No clear communication. Pass around like an old looney. Horrible!

Excellent Body Shop! Just got our Tesla Model S back from…read moreLeon's Auto Body. I must compliment them on a first class operation. From the manager, Daniel to the entire team, they did a beautiful repair job! The 2015 car looks like brand new! Came back detailed and in perfect condition. I highly recommend them!

I tried it before and i feel it is ok. Money money is what i feel . job ok but the fee is too…read moreexpensive when you go thought insurance companies

I've been here twice with my old 2000 Ford Focus and recently my wife's bullied 2014 Subaru…read moreForrester. Service has always been top notch at a fair price especially if you don't want to bother raising your premiums for minor or self inflicted dings to your vehicle. Even with insurance these guys give top notch professional quality and service.

FLAWLESS No regrets…read more They tinted my Honda accord with precision and care. The value and prices were not firm and negotiable and it did not bother me with the level of quality and service I was getting Highly RECCOMEND

Mike did an excellent job tinting and detailing my 2020 Lamborghini Aventador SVJ (6.5L)…read more The customer service was professional, communication was clear, and the entire process went smoothly with zero issues. Pricing was fair for the level of quality delivered. Window tinting and full interior and exterior detailing services were completed. Mike and his team have detailed several of my other vehicles in the past and always done great work, but the job they did on my Lamborghini took it to another level. Highly recommend.