They took excellent care of me and my car. I highly recommend this place. I've had multiple…read morerepairs done. Never had a problem with any of them.

Frank is an excellent mechanic- absolutely excellent. I'd recommend him hands down no matter what,…read morehe's fixed several of my cars & they ALWAYS drove brand new afterward.

We have been using Tony's Auto Repair for a little over 20 years. Tony has *always* been friendly,…read morehonest, and only completed the work necessary. He takes the time to explain and show you the problem(s), is up front with the cost(s), and fixes the issue in a reasonable amount of time. Finding a good auto mechanic is like finding a good doctor or dentist -- Once you find one, you hang on for dear life. In my book, Tony's Auto Repair is as good as it gets for auto mechanics in the Richfield/Brecksville area.

These guys are great! Very experienced and amazing customer service. I came in thinking I needed…read morenew tires. They resolved the problem and were totally honest when they told me I didn't need tires. I will never go anywhere else!

I have gotten new tires here on two occasions. Both were great experiences. I am very picky when…read moreit comes to tire balance and both times were spot on. More than that, my wife had a flat on snow tires that I didn't even purchase at Tire Man. They had it plug patched within an hour and I was very appreciative. Would recommend them to anyone! Great prices and great service.

I had a very good experience at Ron's auto repair. I called him up and asked for a quote on labor…read morefor replacing my front rotors and break pads. He gave me an estimate, I dropped my car off around 9am and got a call around 11am letting me know it was ready for pick up! He charged me exactly what he quoted me (equal to or cheaper than other shops but it's close to work so I went with him), was friendly and polite. I'm very pleased with the quality of service and price, and will be returning for future repairs.

Wrays does excellent repair and paint work. As good or better than some dealerships would have did!read more

I took my 2005 Impala to this place via the recommendations from the insurance company of the…read moreperson who hit my vehicle. He charged me for new parts and if I didnt walk up on his job to get keys I need from my keyring I would of never known how he cheats people. He was repairing the part that got hit with bondo and charging me for a brand new part, yes he was charging me since the insurance company already gave me the money, long story short I made him do some adjustments on the price since I cold busted him. A few months after having the vehicle repaired the paint started to crack and chip so I took it back to him he tried to say the car was hit again NO he forgot to had flex all to the paint. So yes I insisted he do it over at his expense. Its been almost a year and in the creases of the bumper the paint is chipping again, he didnt Sand the creases good enough. I will never trust this company with any car of mine ever again, Its not even a company its his YARD. His Garage. He does not know how to paint cars but sure does know how to cheat the insurance company. What a Fraud - BEWARE - His WORK SUCKS!

I have used their services for the last 20 years. Their quality is impeccable ! Their lifetime…read morewarranty is a statement of their commitment to quality. I would highly recommend their work; you will find no better work within 100 miles of Akron.

Excellent work in and out in a very timely matter. The technician did an exceptional job and would…read morehighly recommend him. Rear end damage to the trunk bumpers of the MK Lincoln, and you can't tell anything happened.

Sales and management staff is friendly, personable, and no pressure - a most welcome opposite of…read morewhat I expected from a Big dealership. They did their best to make everything expeditious and no-hassle. Huge shout out to Vic (salesman) and Jacob (sales manager) for making my car shopping experience - from test drive to signing the finance papers - pleasant and quick. I had expected to spend the whole day car shopping, but it was done by 12:30! Highly recommend!

I've been a long time sunny side Mitsubishi customer. They have recently changed management and…read morenow are owned by the company five star. The service was NOT Five star!!! If I could give it less than a one star rating I would. The previous management has left and they have not filled the shoes properly. I originally purchased my Mitsubishi lancer in 2014 and I've had it worked on there for service ever since. Today they lost my key to my vehicle when it was there for one full day. Not only did they lose it, it's completely gone. They don't know if it was stolen, so I had to have a family member go get my personal spare so they could program both keys so that I wouldn't only be down to one key. Luckily they still have the quality technicians at hand to take care and program the keys so that nobody could break into my vehicle with the original key that they lost. The same can't be said for their service staff. Throughout the day while I was waiting for my vehicle while I'm working I only received one phone call from them. Their service advisor couldn't even tell me an estimate for my repairs let alone give me an estimate for additional things that I wanted done besides what the labor cost be would for an hour of work. I then proceeded to wait 10 minutes on the phone while he tried to plug in the information needed for the rest of my vehicles repairs. By that time I had to return to work and couldn't speak with him any further. The new management was more worried about leaving for the day and already had his coat on and decided to not even address the issue at all with the missing key. Instead he left cause he doesn't want to deal with the problem. The previous manager Jakub wouldn't have let this happen, let alone have such poor handling of service from there advisors. Such a shame to have a great dealership go to waste. For the good people that are still there working, trying to save the sinking ship, I'm sorry that the place is turning into a nightmare. You guys shouldn't be wasting your time working there any longer!!!

We took my daughter's car to Autonation Westlake for a repair. There was a misunderstanding as to…read morethe estimate, and it was resolved to our total satisfaction. Matt Schreiber and Zack West are both class acts who handled this matter with extreme professionalism. My wife and I are pleased to recommend this business to anyone who needs to get collision damage or anything related repaired. They are the best.

Because Dale Kiefer at AutoNation Westlake refuses to produce a letter on AutoNation letterhead…read moreconfirming to CarFax the vehicle they repaired of mine did not have structural damage, I cannot trade the vehicle in to any dealership nor sell it on the private market without loosing thousands of dollars, until they clear the record. I've exchanged emails and phones with them for well over a year to clear the record. Any reputable business repairing a vehicle on an insurance claim should be more than willing to set the record straight. If you need your vehicle repaired, even on an insurance claim and they steer you to AutoNation, I would definitely go elsewhere, and plan to tell everyone I know exactly that. Their unprofessional business practices make it impossible for me to sell a vehicle they repaired.