I have no horse in this race. Believe all the positive…read morethings you read in other reviews. EveryEverything thing you read is to be true. Dealing with Melissa is a breeze. Mike who did the measurements was fantastic. The crew, Mike-Tom-Andre-Ken did an outstanding job. To top it off, I did shop around, you are going find hard to get a better deal. Do yourself a favor, and save time, headaches, and money. You will not be disappointed. AAA PLUS

We had 4 skylight shades installed by King Shade & Window about a year ago. On the day of the…read moreinstall, after he left, I noticed that at least one of the blinds was screwed into drywall and nothing else. I followed up with a call and sent a picture. He got very defensive. He kept saying it was fine because he had "tugged on it" and it "seemed secure." If you know anything about construction you know that this is nonsense. The conversation went nowhere and I figured I'd wait and see how long they lasted. They stayed open and untouched all winter to let in the warm sun. When summer came around, and we started actually opening and closing the blinds, one came loose. I got back in touch and told them this, and suggested that they use drywall screws or screws long enough to reach some wood. They told me this was impossible, but that they could come back and screw the blind back into the drywall. I reached out to the manufacturer and they told me to use longer screws, or anchors. King Shade & Window ignored this, refusing to do anything but reinstall the way they had the first time. This went nowhere, and I gave up. Since those conversations, more blinds have started to come loose. They lasted 3-5 months of actual use. We were originally going to have them replace our windows. I'm very very glad that we did the blinds first. Now we have to find and pay another installer to fix their mess.

Jim (the owner) came and measured every window in my house and had my order ready in about a week…read more He came today and had everything installed (shades for 15 windows) in less than an hour. Everything looks great and I'm very pleased. I own a two family home and live on the top floor. My place gets a tremendous amount of sun which causes the house to heat up significantly. I got the cellulose fabric shade and I could immediately tell the difference in temperature. I am very satisfied with the product and the price I paid. I'm going to use Blinds R Us when I redo my downstairs apartment. I strongly recommend Jim when you're replacing your blinds.

Jim was absolutely amazing at getting my entire renovated townhouse outfitted with blinds. He…read moremeasured everything quickly and efficiently, gave great advice on selections, offered a very fair price, and came back to install the day the blinds came in. I would HIGHLY recommend Blinds R Us!

After 18 years of loyal, but damp, service, we had to replace three large Hunter Douglas blinds in…read moreour bathroom. The design is a bit complicated as we like to keep the shades open at the top to see the sky in the morning. The Barrows team was fantastic in reviewing all the style and price options. Most importantly, they sent a measurement person who also brought a sample book, so that I could see the shade options and colors in the room. We are extremely happy with the final result.

This was my fourth time using Barrows for window treatment. Obviously I was pleased if I used…read moreBarrows for each place I lived. Never again. This time they badly mis-measured the windows in a bedroom. Because of that mistake, the window treatments were unusable and had to be re-done. For a few months, Barrows gave me an expected date of arrival, but the date kept being pushed out. Eventually, Barrows stopped up-dating me and I heard nothing. I began calling to try to get information. I thought I had been forgotten and my order lost. Every time I called, I got a different person. In all, I was passed around to five different people as I tried to get information. It took five months to get the window treatments and when I did get them, they were not the original fabric because that was no longer available. (Barrows did not notify me this was going to be the case.) In the past, the installers have been excellent. This time, the men who came to install, did not know what they were doing and I had to argue with them to place the window treatments so that the most light could be blocked. Barrows eventually offered me a small amount of money as compensation. Imagine my feelings when the window treatments I waited so long for finally arrived and were installed, to get a coupon from Barrows for $500 to be used upon initial consultation. That was like adding insult to injury. The delay in my receiving my order was not Barrows' fault. That was a supply chain problem that began to develop just at the time of the order. The original mis-measurement WAS Barrows' fault. Had the original measurement been done accurately, I would not have encountered the supply chain problem. I don't think Barrows is the company it once was and I would not use them again.

Excellent customer service, Rich is great informing us the progress of the installation! the blinds…read morelook amazing! great quality and highly recommended

I put in a request for a quote on the website and got a prompt response and had an appointment set…read moreup for the next day. Rich arrived on time with many samples to choose from. He measured the windows and told me he'd provide me with a quote the following day. I got the promised quote (very reasonable) the next day and decided to proceed with the project. The shades arrived within the time frame Rich gave me and when he had them, he called to schedule the installation. Rich and his coworker again arrived at the promised time and the install was so quick! I'm in love with my new shades. At a time where it's hard to get a contractor to just return a phone call, Rich and his company were a breath of fresh air from start to finish!

This place is wonderful! I stopped in today to inquire about…read morewindow treatments, purchased from Home Trends many years ago, which now require some repair. I didn't even know if they could be repaired or would have to be replaced. I was warmly greeted by Lynn, who assured me the window treatments could definitely be repaired and would not need replacement for a long time. She scheduled a repair appointment for next week. It was such a relief to find excellent customer service!

I cannot recommend HomeTrends based on my recent experience…read more I scheduled an in-home appointment to have 12 windows measured. No one showed up, and I was left waiting at home with no apparent notice that the appointment would not be kept. I contacted HomeTrends afterward and expressed my frustration about the missed appointment and the time I had wasted. I was initially told they would arrange for someone else to come out. Instead, the owner subsequently told me that it would be better for me to take my business to another blinds company and that they no longer wanted to work with me. That response surprised me. A missed appointment can happen. What mattered more to me was how the company handled it afterward. Rather than apologizing, taking responsibility, and trying to make things right, their solution was essentially to tell the customer to go elsewhere. There are plenty of companies selling and installing window treatments. Based on my experience, I would choose one that is more reliable, respects its customers' time, and makes customers feel that their business is valued. BTW, they did tell me if I wrote a negative review that "I was a bad person". Well, this review is only intended to give you, the consumer, an insight to my experience. I am not sure that constitutes me as being a "bad" person, but again maybe insight to how HomeTrends perceives upset customers verse working out an amendable solution.

Steve was very helpful helping us with our window treatments. our new hunter douglas shutters and…read moreduettes are beautiful. from start to finish they were great to work with. I highly recommend.

Steve arrived in a mask which is important given safety concerns. He met with us to discuss all our…read moreoptions, explain differences in brands, functionality, and provided a reasonable quote; he also returned at a later date to bring samples. Jeff completed Installation which went smoothly and the shades and skylights are excellent. We have had the them for over a week and they are great! We are very happy with the service and the final product. Would recommend.

We had a great experience with Kalia Home Textile from start to finish. Dennis was professional,…read moreresponsive, and really easy to work with. He took the time to walk us through different options and helped us find something that fit both our style and budget. The measurement was precise and the installation went smoothly without any issues. The curtains look amazing -- they completely elevated the space and feel truly custom. What stood out the most was the value. For the level of quality, service, and overall experience, it felt very worth it compared to other quotes we considered. Would definitely recommend to anyone looking for custom window treatments.

Roger from Shades in Place was amazing. We had a few vendors come by to give us quotes on…read moreplantation shutters & roller shades, but we were blown away by his friendly advice and customer-first recommendations that we ended up going with him right after his visit. Price was fair as well, and I loved that he never tried to upsell us on the most expensive styles - in fact he was really honest and told me in advance if a more expensive style or option (e.g. cordless) was not good from certain vendors, always keeping our best interest in mind. As first time window shutter buyers, I appreciated his honesty and his providing recommendations based on experience (other vendors didn't provide many recommendations even when asked). He ALWAYS was prompt about calling back or responding to emails right away which was a struggle I experienced with other vendors so I greatly appreciated it. Bonus: he's super respectful of your house - wears shoe covers indoors and even brought a small vacuum to get rid of paint dust after installation. I am planning on using Roger for every other blind for our house and highly recommend.

Roger and his assistant were prompt and professional and completed the installation of our many…read morelarge paintings, framed photos, and acrylic photos quickly and skillfully. Attached are just a few examples of Roger and his assistant's work. Many of our paintings and photos were extremely large and very heavy, and something we wanted a professional to take care of. I will be calling Roger again for another round of art and photo installation. Thanks Roger for your professionalism!