I went through the Yelp app and sent required photos and requested an estimate. I needed a very…read moresmall mend on a pocket of a cotton jacket. I also needed the jacket cleaned. This business never contacted me back. So days later I contacted them. I was told the price would be $34 THIS PRICING IS OUTRAGEOUS !!!! Now I understand all the reviews that state this business is overpricing / price gouging customers.

Brought my suit in for a repair and a cleaning and the suit came back as good as new. Staff was…read morefriendly and prompt.

I had a suit cleaned here recently - it was clean and well pressed...pretty much all I'm looking…read morefor in a dry cleaner. The only drawbacks are that they only take cash, and it was a little on the pricy side ($17 for the suit).

I have had my clothes dry cleaned here for years. The business is owned by a couple who put lots of…read morededication and love into their work. I know that my clothes will be cleaned and pressed well every time. I dislike going to a franchise and having different people working on my clothes. I at least know my clothes will be well taken care of and consistent because the work is done by the same people all the time.

Tide Cleaners provide excellent cleaning services at very reasonable prices. Turnaround is fast! In…read moreaddition to clothes, Tide Cleaners also cleans comforters and blankets for me. Opens early, closes late (closed Sundays, but, I'm fine with that)! In the unlikely event something needs special attention, owner Miguel is the best!

I've been going to this cleaners for years but this is the first time since they've been taken over…read moreby Tide. They had sent out a coupon that was for a free dry cleaning of one item. If there was small print I didn't see it. I dropped off a small quilt and they took the coupon and I left. I picked up the quilt today and was told it was $21. I said I though it was taken care of by the coupon. I was told in a rather condescending manner that what I had cleaned didn't qualify but that it was half price. The quilt looks fine and I'm sure I got a good value but I feel like I was given misguided information as no one told me at check in that the price would be half. I would have been happy about that but now I feel like they withheld that information. I also asked what the benefits would be of downloading their app (except the $5 coupon) and was told that there was no benefit. Why would anyone bother? Be careful with this company!

Moved address to 504 Main St, Farmington. Best Tailer. Very honest and straight forward. Has worked…read moreon multi suits for me.

Mending a broken strap on a dress. Excellent job done. Price was reasonable…read more She has moved location.

We have been coming here for years (15+) and always enjoyed the service, the friendly banter and…read morehaving them know who we are. I don't know if this is a new owner or new staff, but they are cold and sometimes just plain rude and act like we're intruding on the day when we come in period. Just not happy about how we're serviced and may have to suggest we find another option. Yes something did set me off today. I came in and was waiting in line and there was an open counter so I put all of my stuff out and sorted by type. Instead of the person just grabbing and Counting they said I'll service you over here and made me move everything. That just didn't make sense. They do a quality product and we've never had issues regarding that.

I agree with the Comments about the staff but I go there for laundry service not conversation. I've…read moreused Jenny K for many years without having an issue with their quality.

Certainly not the cheapest place but by far the best - I will only use this place for my dry…read morecleaning having seen the quality of their cleaning on a linen jacket, a bespoke suit, and a pair of pants. Top notch work by a family business - highly recommend them.

I wanted to get a special dress dry cleaned ,pressed and tailored within a week and this place…read moredidn't disappoint.The service was very friendly and faster than other places.

Great service for dry cleaning and bridesmaid alterations…read more Very knowledgeable and quick turnaround!

10/10! Good experience. Thorough service, fair price. This will be my new regular spot!read more

My first time here. I was looking for a place to get my son's shirts cleaned and figured I'd give…read moreit a try due to the good reviews I saw. I was not disappointed. They did a great job and a reasonable price. And the girl working there was very friendly and helpful. Would definitely come here again.

It's good unless there is a problem. They may ruin clothing, then they turn around and blame the…read morecustomer for everything. They don't try to make anything right and continue to argue with you. Awful customer service!

"On Tuesday August 16th, 2022, I went to the location at 69 East St Plainville, CT 06062. I brought…read moremy leather jacket to have a zipper fixed. I was told it would be slightly over $100 due to whole zipper itself having to be replaced. If it was just fixing the "pull head" itself, then it would only have been $30ish (I don't recall the exact amounts). So, I went a couple blocks away to Sherwood Cleaners at 144 New Britain Ave, and the gentleman fixed my zipper in less than 5 minutes, at no charge at all. NO. CHARGE. AT. ALL. I went back to Best Cleaners and informed the staff member of this. She apologized and said that she doesn't set the prices. Keep in mind, that said employee was nice and pleasant. And I did see her look up the prices on a chart taped onto the front desk. But surely something is awfully wrong to be charging over a hundred dollars, or even the thirty dollars for a broken zipper.

I really can't give them even one star. The girl Genesis doesn't like gay people she talks about…read moreher hatred for anyone that is different and not a Christian she tried to give two girls a bible and told them they were going to hell so any company that hires people like her I will not do business with and no I'm not gay but I don't think a business that allows people like her isn't a smart business move and be careful because if they don't like you they will up-charge you. And guess what they don't really clean your clothes. They lose your clothes and then say you never brought your clothes to them when it's clearly on the ticket. The girls there especially Sabrina and Genesis are very lazy and they are Con artist. I give this business an F- oh and the reviews that are good they make their employees but the reviews on so it looks good for them. They are extremely expensive and definitely not worth the money I know one lady that went there to have s zipper fixed and they wanted to charge her $100.00 but when the lady went to another cleaners they actually did it for free and it took the seamstress less than 10 minutes to fix it. Do not trust them and they are closing because they actually don't want to clean your clothes so they will be outsourcing your clothes. Do yourself a favor go somewhere else.