My experience working at this establishment was extremely concerning, and I feel that prospective employees and families considering this facility deserve to hear about it.
I worked here as a server and personally witnessed multiple sanitation and workplace issues.
In the kitchen, I was instructed to serve tartar sauce from a box that had visible mold contamination. I brought this to the attention of staff and was told it was okay. I felt pressured to comply because I was afraid that refusing would jeopardize my job.
I also personally witnessed cardboard in soup and dead roaches in the broilers used to keep food warm. These were not things I heard from another employee I personally saw them.
I had serious concerns about how employee complaints were handled as well. A coworker went through my locker, and when I brought the situation to management, I was basically told to handle the issue myself. When I raised another concern, Executive Director told me, "I would be upset too if you didn't accept my apology." I did not feel that my concerns were being taken seriously.
There were also multiple occasions when I experienced aggressive behavior in the kitchen. At certain points, the behavior was severe enough that I genuinely feared for my safety while at work.
I also personally witnessed inconsistent treatment of residents when it came to food preparation. Cook #1 would refuse to prepare food for certain residents and would prioritize some residents over others when preparing à la carte requests. I personally witnessed this behavior.
I also personally witnessed food being handled without gloves. On one occasion, I observed baked beans being mixed by hand, with the employee's hand and arm submerged deeply into the food.
I also witnessed inappropriate conduct between Director of Dining and cook #1. I am specifically referring to conduct I personally witnessed, not something I heard as a rumor.
The combination of the sanitation issues, the treatment of residents, the way employee concerns were handled, and the behavior I experienced while working there made this an extremely upsetting workplace experience.
I have documentation supporting the incidents described in this review. I am sharing my experience because I believe people considering employment here, as well as families trusting this facility with their loved ones, deserve the opportunity to make informed decisions. read more