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    Carpetmaster

    3.7 (3 reviews)

    Services - Carpetmaster

    Carpet cleaning

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    5 months ago

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    5 years ago

    Helpful 1
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    3 years ago

    So pleased with the carpet cleaning, fair price and great job!

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    Fuller's Chem-Dry

    Fuller's Chem-Dry

    (4 reviews)

    The service representative actually showed up early, and did a great job explaining what he was…read moregoing to do. He worked hard on some extra dirty spots. I would highly recommend this company for cleaning your carpet. It was dry within a few hours.

    The only reason for the one star, is because negative stars are not an option…read more Not seeing any reviews for any Chem-Dry in Jackson, I chose Fuller's to clean my white carpet. I was told beforehand that the carpet would be dry in just a few hours after being cleaned. They asked me if I wanted a "stain protector" for the carpet (It was offered free), but I declined. After the two very young men were finished with the cleaning, we left to go shopping for three or four hours. When we came home I tested the carpet to make sure it was dry; I was absolutely shocked to feel the carpet: it was very wet, not damp, and it had a sticky feel to it. I called the company and was told to wait until morning to check it again. In the morning, I tried to vacuum the carpet (as I was told to), but it was impossible: the carpet was so sticky the vacuum wouldn't budge! It was still wet in many areas after more than 24 hours. In short, I had to argue extensively with this company to refund my money, as they offered to re-clean the carpet, which was just not an option when I thought it was already completely ruined by their unprofessional "work." I was so upset because not only did they soak my expensive carpet and leave it with a extremely sticky residue, but they ended up telling me that they in fact HAD used the stain protector on my carpet, despite me telling them I didn't want it. On top of this horrible experience, they didn't just admit guilt and refund my money. It wasn't until I told them I would put the charge in dispute with my credit card company that they finally agreed. If it wasn't for Pinnacle Chem Dry in Jackson, I believe we may have had to remove all the carpet and replace it. Pinnacle was so incredibly professional and cleaned my carpet twice, removing all the residue and saved us from a huge expense. I realized after having Pinnacle clean my carpet, that Fullers didn't use the same kind of equipment and never arrived in a professional carpet cleaning van. Pinnacle Chem Dry is who I recommend to everyone.

    The Flooring Company - #TheFlooringCompanyLLC #FlooringMichigan #carpet #Vinylplanks #Hardwood #Tiles

    The Flooring Company

    (19 reviews)

    Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

    Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

    Carpetmaster - carpeting - Updated June 2026

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