There are three distinct moments I remember while working with Carpet Values; purchasing our floors, the moment they were all installed, and the midnight repair service call.
We worked with Mike Clubb, who helped make everything go as smooth as possible during the purchasing process and thoroughly answered all of my many annoying questions regarding each type of flooring.
Mike Hux installed our floors and did a fantastic job. I remember him specifically saying, "I will work as hard on your house as I would on mine", and he wasnt kidding. Mike did a fantastic job and we are so proud of the way it looks in our home! On top of that, he showed up each day with a great attitude and was really enjoyable to be around. It is always so refreshing having people work in your home who you can trust and feel comfortable around. Our dogs loved him too!
To no fault of CV, we required an additional touch up on our floor because we decided to move a door in our hallway AFTER the floors were already installed. Shane Hux responded to our request in a timely manner and MADE TIME for us even with his busy schedule (most of the floor installers are booked several weeks in advance). After we spoke on the phone, Shane came out to the house at 9pm on a Sunday to help us get the rest of our flooring completed, but his job was no easy task. He had to hammer, stomp, and hand-fabricate several pieces in order to get everything where it needed to be. The job was tough, but he never complained once and was very enjoyable to be around/speak with. I appreciated his great attitude, work ethic, and kind demeanor.
I am grateful for my experience with Carpet Value and would recommend them for anyone on their next flooring project.
To Mike Clubb, Mike Hux, and Shane Hux....thank you!
-Tyler Clark read more