We've used this place multiple times for both carpet and vinyl. They are always friendly, and do a great job. We've always gotten exactly what we ordered and the price beats everyone else. They will even move your furniture for a small fee if you want. They also haul off the old so you don't have to deal with it. read more

I highly recommend this place for any flooring needs, not just carpets. Prompt service, excellent flooring selection, professional install, and the best part: VERY reasonably priced. I visited showroom on a Friday and they were able to set up the install on Monday, promptly at 830. Best flooring experience I've ever had, will use again!! read more

How do I put my appreciation and respect for this company into words! This will be a long review but please read to the end it is AMAZING! We are new to the area and not knowing anyone or any company's out here Google became my friend. Scary place to be. How this company has only 3.5 stars I will never understand. If I could I would give them 10! We got to town on Wednesday. After being stiffed from a contractor (for a substantial amount of money), we had to start over. The thief had torn up our old carpet and our furniture was on the way! I called Howell's on a random whim Friday morning. Jay took my call, I explained the situation and to my surprise he said if you can get here and pick out an in stock carpet, we should be able to squeeze you in today. I'm thinking, after being burned already, yeah right but ok lets see where this goes. So I fly down to the shop, Justin within minutes is showing me carpet samples in stock with a sense of urgency..... ok, so far so good. So I leave once they say they would have to go measure. I'm crossing my fingers at this point that this will really really happen. Holding my breathe to see how this pans out. Justin was at our house within 20 minutes to measure! 2 hours after that Tim shows up with the carpet and padding and starts knocking it out. Now note this is a whole house with stairs, not just one room! Tim and his crew work and work and work. Now they have to come back to finish, this would make it a Saturday. Tim shows up BY HIMSELF and works with a sense of professionalism AND urgency while be surrounded by CHAOS! (Because the moving truck showed up before he was done). One man, on a Saturday, surrounded in chaos and what a beautiful job he did! I can not express my appreciation and gratitude for far beyond superior service and installation that I have seen in a very long time! I am no longer in Illinois, we are in Holts Summit, MO. This company will be used in future purchases because we do have a basement yet to do! And we will be recommending them to everyone and anyone that asks! THANK YOU SO MUCH FOR AN EXCELLANT JOB DONE! read more

Recently we got carpet from Howell's. Our experience was great. The carpet was high quality and our service was excellent.