I am so disappointed by Barry's quality of work and professionalism. We requested Barry take out our tub from the master bathroom, and replace with a tile shower with sliding glass door. Save your money and stress, go anywhere else. Summary: - Unable to get in contact with Barry by email or phone multiple times - Didn't communicate what he needed from us until he arrived on site - Doesn't have any sort of pricing structure; makes up pricing on the spot - Quality of work is terrible; grout starting to crack after 1 week (didn't even turn on shower in this time) - Barry broke our glass door for shower that WE paid for, and then told us he "didn't have time to install our glass door", though he agreed to install in person. - Took 6 weeks for him to pay back for the glass door; had to follow up 7 times via email or phone Details: We contacted Barry at the end of July and requested a quote for our shower. He was responsive, and was able to come in right away and provide a quote shorty after. While he was at our house, we discussed the materials he'd cover vs what we'd need to buy (tile, shower door, fixtures). I even confirmed it again via email. When he sent the contract over, I had a few areas I wanted to change and sent him redlines. I didn't hear from him after following up via email twice, and he randomly called me one morning asking if he could come over to discuss. He's lucky I work from home and have this flexibility, because his approach was not customer friendly. After the contract was signed mid August, it was dead silence on his end. I reached out to him on Thurs 10/3, knowing the weekend was approaching and we were starting the project on Tues 10/8. He called back, asking if we could start on Monday instead. Sure, but if I didn't reach out, would he have even asked? He said this would mean they'd finish earlier than projected, since they're starting a day early. On Mon 10/7, they arrived on time. When we start talking, Barry says we didn't get the right size tiles for the shower floor (he never clarified to us what we needed), we didn't get enough tiles for the walls, and he also doesn't provide a tile edge trim so we'd need to go buy it. And that he'd need all of this by tomorrow morning. Terrible communication on his end. So, we change our evening plans and go out to buy all his materials, fuming that we were doing this so last minute. The next day, they noticed our plumbing wasn't ideal for a tile shower. They talked to me about repair, which they quoted additional $ for. He said I could either pay him to do it now, or I could find someone else to do it and they'd delay the project. Obviously I didn't want to delay this further as we'd already waited 2 months, so who knows if their quoted $ for plumbing was legitimate or not. Throughout the week, they came and left when they wanted to. I don't expect them to stay the full work day, but as we got towards the end of the project timeline, they were no where close to done. They asked to extend the project twice, and a 5 day project became a 8 day project. The extra plumbing only took an extra 3 hrs, so unclear how we became so delayed. I was upfront with them that I purposely cleared out my schedule for this project, and they were not respectful of my time. When it was time to build the recessed niche, I used my shampoo bottle to demonstrate what I wanted in terms of height. When the finished the niche, my shampoo bottle didn't fit. When we asked Barry if he could install the shower door, he accepted. I walked away to continue working, and heard a massive shatter. I had a bad feeling it was the glass door. Barry broke the door, and didn't appear to have any kind of remorse. I immediately called the website I purchased the door from, and they were able to send a replacement same day. When I contacted Barry to give him an update on timeline, he told me he "didn't have time to install the shower". I had to then contact him SEVEN times over the next 6 weeks to receive a check for breaking the glass. Will be looking elsewhere for remodeling in the future. read more

If I could give 0 stars I would. I made the horrible mistake hiring Barry and his nonexistent crew. He is plum terrible with his customer service as well as his craftsmanship. We hired him to do 2 bathrooms and both are terrible. He charged me $ to do a whole bathroom but when i was upset about him not showing up nor calling me he didn't finish the bathroom. He then tells me that it wasn't in the contract. I should have known he and his contract was a scam. His contract states after he does some work he gets paid a certain percentage and if not he will not show up. Also my thought is he was not in his right mind when showed up at times. He was telling me how he was on drugs and he had to go to court for some things he didn't do. I wish I knew the law like I do now. I would have fired him!!!! Lastly I asked for a permit and he kept telling he was getting it and then he told us he didn't need one with the type of work he was doing. We didn't know any better. But best believe we do now!!! read more

Amazing skill and performance! Attention to detail. Good head on their shoulders, know what they're doing. Trustworthy, reliable, skilled

knowledgeable and incredibly professional. Got the job done in a timely manner and a reasonable price. To all my friends in Saline County I STRONGLY suggest calling him for your needs! Dude works quick! read more

Great quality of work and very professional in my opinion. I had some tile work completed in my kitchen! It looks fabulous! From the beginning there were very clear directions given to me about what I would be responsible for, and what would be included in the estimate. I never had any problems getting my questions answered as I am new to home ownership and have had some bad experiences prior to this. Barry's team worked hard, and were always polite and considerate. They managed to work around my schedule without a complaint or any hesitation. They were able to complete the job, even though I changed my mind a couple times earlier than expected. There was never any problems with communication or quality of work throughout the process. I was extremely happy with the end result, and am positive had I not been 100% satisfied, Barry's team would have worked to make it right. I will definitely be choosing this company in the future! read more

Anderson Custom Tile & Remodel - Close up of tile work. - Masonry/Concrete Near Me

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My grandmother who is in a wheelchair had been looking for a contractor to install a door on her bathroom so we looked around and got estimates and we chose to go with Anderson Custom Tile and Remodel Barry is an incredible contractor he knows exactly what he's doing the job was done correctly quickly and the cost was fantastic I would highly recommend Anderson Custom Tile and Remodel and especially Barry to anybody who's looking for any remodeling. he's one of the best contractors in Columbia thank you Barry read more

We first came in contact with Anderson Custom Tile & Remodel through a referral through Thumbtack.com for some handyman type work we needed done (TV wall-mounting; installation of storm doors; and installation of shutters on the house). We were so impressed with Barry's work that when we decided to install backsplash in our kitchen, he was our first call. After again being thrilled with his work and his competitive pricing, we recently decided to remodel out bathroom, including installing a jetted tub. Our bathroom is pretty small, so I wasn't even sure it was a possibility, but Barry assured me he could do it. The job was not without its challenges, but Barry persevered through each one with no complaint and communicated every step of the way, always making sure we were happy with his work. Remodeling is not something you do frequently, so when you spend the money to do it, you want it done right. Barry has earned our trust and I won't even consider someone else when I need work done at my house. Anderson Custom Tile & Remodeling checked all of the boxes: quality work; outstanding customer service; and competitive pricing. Give them a try. You won't be disappointed! read more

Barry seemed very professional and detail oriented upon first impression but that quickly changed after the job began. He became very defensive and short when the job ended up being more difficult and taking longer than he thought. When things were pointed out that didn't look good or needed fixed he always blamed it on his help instead of taking responsibility. Installing cracked tiles!!!, multiple areas of undergrouting or overgrouting, uneven or not straight tiles, areas that weren't completely finished, even going as far to blame exposed holes around outlets that the switch plates don't cover on us for not providing him with the switch plate covers. The floor tile in our bathroom also had very uneven grout lines or spacing between the tiles and he told us that tile spacers or properly spacing the tile was not included in our estimate. He also told us we should be happy with the results bc he underbid the job and it should have cost a lot more bc it took him a lot longer than he estimated. He also would have done a much better job and used lasers for leveling on our kitchen backsplash tile and properly spacing the tiles but we didn't pay for that type of work according to him. The last excuse even included blaming the poor work on my wife because she didn't do a walkthrough with him at the end to look it over. I would NEVER recommend this company for any work on your home. The poor craftsmanship combined with terrible customer service left us feeling like we wasted our money and are very upset. We have had multiple contractors work on our homes in Columbia and he was by far the worst. read more