BUYER Be WEAR my carpet that I bought in July started getting waves in it before Thanksgiving. Called Dan no response finally got a response . His installers had Covid he would call me and set up an appointment for them to
come and fix my wavy carpet which now has 2 spots with waves and other places with loose carpet. Called again finally in February he sent 2 guys out. They wanted to know who installed the wall to wall carpet in the 3 room. I said you guys from carpet tech. They said it wasn't installed right. It needed to have been stretched right. They fixed 1 spot and tried on the other spot but said that spot was only going to get worse I needed to call Dan for him to come out and look at it. It needed to be restreched. long story short that was around 2 years ago and Nothing has been done. I've called him and texted him trying to be this fixed trying to get it fixed. My daughter has called and To talk to him left several message. She finally got him to answer the phone. Said he would becoming over on Tuesday he will call her with the time we'll it's 9:15 P.M. and no phone call. Same run around I will never buy another thing from this man who cannot be trusted. I paid over $3000.00 dollars for this carpeting not expecting to have carpet that looks cheap and isn't holding up. My grandson ask me "grandma why is your carpeting look like this. I dought he will ever make it right . I'm writing this in hope of saving some one else from having to go through this. SO BUYER BE WAREI will never buy from Carpet Tech on Meridian road Youngstown ,Ohio Or recommend that anyone else does . read more