I've been working with Deon since 2016, for all my carpet cleaning, furniture and upholstery cleaning. He is professional, responsive and goes great work at a reasonable price. His work speaks for itself! read more

Carpet Genie - After - Carpet Cleaning Near Me

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Deon reached out to me again to explain his side of the story of what happened. He made it very clear he wanted to correct the situation and offered many different solutions to make us happy. I see he cares deeply about his business and reputation, and I want to trust that what happened with us was a series of unfortunate events. I cannot give a full 5 stars because the missed appointment time (and then Deon coming 2 hours later) literally threw off the rest of our entire weekend plans with the kids and added a lot, a lot, a lot of unnecessary stress. But I feel like my review does deserve an update because Deon really tried to make things right after the fact, and that is worth noting in a business when things go awry. read more

Carpet Genie - Automated reminders from their appointment system about our scheduled appointment where no one showed up. - Carpet Cleaning Near Me

My carpet was so dirty cause of my dog , thankfully Ron was able to get all the stains off. I highly recommend Ron for any carpet cleaning work. read more

Carpet Genie - Clean Carpet - Carpet Cleaning Near Me

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I just want to give a solid shout out to Carpet Genie for the excellent job they performed on cleaning the large wall to wall carpeting located in our church. The team showed up on time, worked nonstop and left the carpets looking better than they have in some years. Thanks again and yes, I would use this company for this job again and for other buildings in the future. read more

This is how all businesses should operate. Just had the Carpet Genie, otherwise known as Deon, leave my house and I'm so satisfied not only by my super clean rug, but his service. His business is a family owned business and he even brought his super respectful sons to help him, and they were early! My carpet looks AH MAZE ING, I'm so happy I decided to clean it instead of get a new one! Only took 45 mins and they cleaned it directly in my garage. Thank you Deon!! read more

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Deon and his crew arrived on time, surveyed my gross wall to wall white carpets and got to work! They erased several years worth of pet, kid and food stains. And not only did the clean the carpet but they restored them as well. They are indeed carpet genies! My home is now holiday entertaining ready! Prices were competitive and service was great. I was also impressed that Deon and crew travel to places hit by hurricanes to help out. I'm Very happy with their work and would recommend to anyone! read more

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If you have dirty carpets or any kind of floor I would recommend you call Deon at Carpet Genie. He is the nicest, most professional cleaner I have ever had in my home. His prices beat any other cleaner you might call with a coupon - AND he doesn't come into your home and start jacking up the prices for treating spots. You could rent a machine for approximately the same price but your labor would take more time and you'll be using an inferior machine without the strong cleaners. Bottom line is that it's really a better deal. He has only cleaned my carpets but h can also clean hardwood floors, cars and offices. I would highly Carpet Genie anytime. read more

Carpet Genie - Carpet Genie - Carpet Cleaning Near Me

I've used this carpet service multiple times now and they are always very thorough and really accommodate us with cleaning times. Deon worked with me on the price to clean my bedrooms and 2 rugs. He honors repeat customers with a price that was in my budget and even was able to do my house the day-of. We had pet stains in our studio and they are completely gone now. I have always been satisfied with the work that they do. I'm loyal to this company for the work that they do and his customer service. read more

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We desperately needed our office cleaned on a Sunday and I didn't think anybody would be open.... BUT THESE GUYS WERE! Deon and Caryn came within a couple hours and cleaned the whole place! I didn't even know the carpet could become so clean! They were friendly, professional, and quick! In and out within an hour! If you're looking for a great carpet cleaning service, be sure to give them a call! :)) read more

Carpet Genie - Before and after!! Amazing! - Carpet Cleaning Near Me

So I moved into a new place almost 4 months ago. My daughter keeps the dogs in her room at night, and one of them has his little accidents. i tried steam cleaning myself with a home machine, it still didn't get rid of the slight smell. I remembered what a great job Deon and Byron did on my couches last year, so I called him up. He came out today and steam cleaned my hall, stairs, and daughter;s room. He even worked with my budget, which is great! It smells fresh in here now, hopefully once it dries we wont smell anymore dog urine. Thanks again guys! read more

Carpet Genie - Carpet Cleaning Near Me

Our carpet hasn't been cleaned for a very long time! I knew it was way past what a Rug Doctor could fix so I went on Yelp and found Carpet Genie as highly rated by many others and I know why. Deon and Freddie came at the arranged time and saw how bad the carpet was. They said they could work on it with the equipment that they currently have but could do better with an on board machine which they didn't have with them. They came back with the right piece of equipment and WOW!! The carpets are so clean and the house smells great. Deon and Freddie were very friendly and were very considerate of my family members who were doing their own things in the house. I would highly recommend these gentlemen and plan to work with Deon for work. Great job!! read more

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I love Deon!!!! Amazing service to clean the dirt off my preschool playroom and activity room. He used a mildew cleaner and also a deep cleaning to get all the dirt out of my carpets. Will be using him again very soon As promised 24 hours after carpet is completely dry !! read more

Absolutely amazing. This was my first time getting the carpets cleaned living by myself, so I took to yelp to find the best reviewed companies. I called up Deon and he answered right away, quotes me over the phone and was very kind and courteous. I love the fact that he lives in the area, which made small talk a breeze lol. I called him on Wednesday afternoon and he made the time to accommodate me for Friday morning at 7:30 am (they start early). They did my living room, bedroom, and my sectional micro-fiber couch and did a great job. Plus he was so nice that I felt very comfortable with him. Would definitely reccommend! read more

Carpet Genie - My carpet before the cleaning and after. So gross! - Carpet Cleaning Near Me

Deon was great! So friendly and professional. After two years of twins, our car's interior was a hot mess. Deon came and detailed it for us in our driveway within hours of my call. And the finished job looks incredible - like a new car! I had priced detailing at other local car washes and it was almost double what Carpet Genie charged. Worth EVERY penny! Plus I didn't have to try to entertain my kids for two hours at a car wash. I would highly recommend this company to anyone looking to have their car professionally cleaned. read more

Carpet Genie - Seriously, this is amazing! - Carpet Cleaning Near Me

Deon & Byron are the best! For any of you out there who need your carpets cleaned CALL THEM :) They are so friendly & do an amazing job. We will be calling them every time our little demon dog ruins our carpet ;) Love you guys! read more

Carpet Genie - Deon! Such a great guy. - Carpet Cleaning Near Me

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Deon did a fantastic job! He was quick to call me and sort all details in the lead up the job. He scheduled me and then the following day showed up with great punctuality. He helped out apartment go back to looking fairly normal and clean as it looked like we lived in a frat house before. I highly recommend Carpet Genie! read more

Carpet Genie - great work - Carpet Cleaning Near Me

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The Carpet Genie has the most excellent service and is very professional. I had Deon come and reclean a couch a previous company almost destroyed. He made it look new again. Carpet Genie is the best don't look any further than Carpet Genie. read more

Cat owners know that cats can be a real pain to clean up after at times, they often vomit up fur balls on your carpet, urine stain and odor can be hard to removal too. My friend recommend me Mr. Deon at Carpet Genie, his knowledge about stain removal and carefully spray, deeply clean my carpet with reasonable price! My carpet is as good as new, no more pet stain now! I would highly recommend any one to Carpet Genie and Mr. Deon A+++ read more

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Such nice guys! No issue with that! But I can't recommend them. They came out about a month ago and after spending over $700 to have area rugs cleaned, a month later, the same spots are back. Also, they never put something under my tables or any of the chairs to protect them so I have permanent dents in all those places. They never moved one thing! Just cleaned around the tables and chairs! They were out of my condo in less than 40 minutes and whatever they used to clean the carpets wasn't enough to clean them properly. They left everything soaking wet and I had to go around and wipe up excess water on my hardwood floors and in many cases, put towels down underneath my carpets so the floor would not get ruined. I wish I could give them a better review. Obviously many people were happy with their services but unfortunately not us. read more

Raymond showed up on time and did a fantastic job. We had horrible stains on one of our carpets as a result of a new puppy but he made it look brand new. We will definitely be returning customers! read more

I have a property in LA that needs carpet and upholstery cleaned real bad. Called Carpet Genie and that was the right decision. I was very satisfied with the service. Prompt, trustworthy and professional, and most importantly my carpet and couches never looked better, smellin fresh, better than new. Thks so much Deon, keep up the excellence. Highly recommended. read more

Found these guys on yelp and I am thoroughly impressed! I had three rugs of various sizes that needed a good cleaning. Dion arrived on time and was as friendly as can be from the moment he stepped out of his truck. Gave me a nice deal and made sure I was happy with the results. I have pets and that means I'll be calling him again soon. Thank you so much! Highly recommend. read more

Carpet Genie - My living room rug! I couldn't believe the difference. That's two years worth of dirt, gone! - Carpet Cleaning Near Me

This carpet cleaning company is the best ever! I have 50 year old carpets and have been too lazy to replace them due to the work of emptying out furniture in the rooms. Deon does an incredible job with stain removal. He has some kind of deep cleaning method that sucks out the dirt from under the carpet preventing the stains from returning for quite a while. I've had other companies in the past but the stains returned with 3 months. With Carpet Genie the stains disappear for 9-12 months. The carpet stays wet longer but that's no problem at all. We got some plastic floor runners. The price is fair considering the high quality results. The carpet looks amazing and hopefully it will last another 9 months! Oh, and Deon is timely and reliable. read more

I need to add to the five star reviews - Deon and his team are truly the best! From the initial call to get a quote through waving goodbye at the end of the job, the Carpet Genie family was attentive, detailed, and very thoughtful (setting up involved finding a way to run a hose through our garden- and they were careful to keep any plants from being crushed or damaged). Their work is meticulous and they exude kindness and professionalism. I learned that they also do hardwood floors, tile and upholstery cleaning and will be calling them for any future work we need done. read more

Talked to deon on the phone and he was so nice and courteous. Scheduled cleaning for a holiday weekend, last minute and they accommodated my request. There was a slight hiccup with the appointment, but after I called to check where the guy was, deon apologized, even after me being rude, took care of us and sent someone over right away. The man who came over was clean, thorough and friendly. Our rug was disgusting, I just moved in with my boyfriend who hadn't had it cleaned since he moved in, 7 YEARS AGO! We had a dog, he had cats,etc etc. We had huge ink stain in the bedroom from our dog chewing on a pen. No extra charges, just the price he gave us on the phone. I left and came back to what looked like a brand new rug. I was amazed. For the past week I have felt like we have a new apartment. I love it! After reading things on yelp, I was weary about the drying time, but everything was dry within 48 hours, and my apartment only gets sunlight in one room. Thank you carpet genie!! Keep in mind - they don't move furniture, prepare for slight dampness, they will be the lowest quote! read more

Holy crap. So, my little fold-down sleeper sofa's seat needs cleaning. It's not a monster by any means. It doesn't even have arms. And it's just the seat that needs steaming to get some water stains out. To get a quote I wrote them two emails, one via yelp and the other through their website. I did this because my cell drops calls inside our building. I received no response. So after three days of silence I went where my cell would would work and gave them a ring. I think I got the owner, and I will say he has what seems like a really nice personality. Buuuut, he also seemed really confused, because although he recognized me by name from one of my emails, which he received, he still said he didn't get my emails (huh?) and said he knew who I was from a call I'd made to him but he couldn't call me back because he didn't have my phone number - which I included in both the emails I sent him. After discussing the sofa and telling him what was up with it verbally, he quoted me $175 to steam clean the water stains off the sofa seat. $175!!!!!!!!(?) Does that not sound a little steep to you, too? Maybe it's that he thought that my location was indicitive of deep pockets, and because he was recommeded by the owner of the cleaners here, which is a higher-priced organic cleaner. So. Here's the short of what you should know: 1. Do not try to communicate with these folks via email, on yelp or their website. 2. Don't expect a sofa steam to be anywhere near a reasonable price. Seriously. If you're rich, these are your guys. I'm sure their work is very good. But, for a normal girl like me their services are simply way way way waaaaaaayyyy out of the affordable range. read more

Deon is fantastic. I had to call him 3 times because I had changes to what I needed cleaning, but he never acted annoyed like I would have been. He was great and very patient with my changing needs. His two guys showed up on time and were nice. I have two kitties, but as any of my friends would tell you, my apartment does not smell like cat that you would encounter in some apartments. But that didn't stop one of the guys from commenting that he could smell cat when looking at my dirty carpet. Um..my carpet is dirty because some bitch I rented a room to was too nasty to keep it clean and ruined it, not because my cats peed on it. They have never done that in the 14 years that I've had them. I think I was offended. They proceeded to clean my carpet, sofa and Moroccan daybed, which had some stains from moving and age. Maybe it couldn't be helped, but there was water all over my wood floors from their cleaning my stuff and the stains didn't come out of my daybed. On top of that, their equipment somehow accidentally caused 2 small rips in my daybed. It was not like that before they arrived. I know it was an accident, so I called Deon and told him that I'd like to take $5 off the price he quoted because of it. He was fine with that. It seems they really used a lot of water because after 24 hours, my carpet and sofa are still damp, but other than that, I would probably consider these guys again but probably with different instructions next time for the stains on my daybed. My carpet and sofa look great, so I'm happy they are cleaner now. UPDATE: After I posted my 4-star review, I received a call from Deon almost immediately to tell me that he wanted to earn 5 stars by coming out in the near future to take care of cleaning my carpet or whatever I needed. Although I don't anticipate needing a cleaning anytime soon, the fact that he reached out to show his concern is just unheard of in customer service these days. I really appreciated this effort and for that, he earns 5 stars! Thanks Deon! read more

DEON did such a great job cleaning my parent's house!! AWESOME WORK!! Who said that affordability does not constitute QUALITY? Being a daughter of a critical Asian mother who ceases to never be content with my efforts and determination to impress her - I wanted to do something nice for her and have her carpets cleaned. The house I grew up in as a child had its carpet cleaned once (but being Asian household we take our shoes off so it wasn't that dirty), I paid for it myself because she's very stubborn about spending her money, and the carpet was getting worn out after 20 years of no steam cleaning. I read the reviews about Carpet Genie, called DEON (the owner of the company) who greeted me warmly and gave me the best quote of all the carpet cleaning companies. He was able to accommodate a date change, from a Mid morning Monday appointment to an Early Wednesday Morning appointment. DEON spent about 3 hours cleaning every nook and cranny of the house and my grandfather was overwhelmed by the technology they use in their cleaner - he excitedly recounted how white our rug under our dining room table turned out only have two go-arounds with the steamer! My mom told me she would definitely use DEON again, and how professional he is when dealing with her - I wouldn't want to work under the pressure of my mom's overbearing criticism, but DEON got the job done and did a fabulous job - good job you passed with flying colors. I high recommend him! read more

Professional straight forward and nice. From other services, I've heard a messed up sales pitch where you find out that it's $$ more because "we will use soap", wft!?. Super nice and my carpets were clean clean clean!!! Came on time and was fast- highly recommended!!! read more

Deon & Carpet Genie is as "good as it gets" and deserves this 5 star! This review is far over due, as Carpet Genie has come to the rescue 4 times in the past 2 years. The first was after having our floors redone in 2011, our house was covered in dust. All the other carpet & cleaning companies were too booked to come out but we couldn't move back in unless the house was cleaned. Deon came in that very morning with a crew of 4 (a week before Thanksgiving!) and cleaned floors, carpets, walls, blinds. Everything! 2 additional times we had to call with pet emergency messes on the carpet. Deon's crew has always been available at a moment's notice AND are able to get the stains out. Then this week, another pet accident. I called Deon on a Monday morning and he had Raymond out by 11:00am. After cleaning the carpet, the spot was still there. I called Deon at 8:45 the next morning and he personally came out by 9:15am. He did some problem solving and used a technique usually reserved for hotels and got the stain out! The urine stain was deep in the carpet fiber and had soaked the pad, but is now gone!! And he steamed the entry way carpet as a free bonus! The best part about Carpet Genie is that Deon's prices are always fair, if not extremely generous. He is a man who knows about customer satisfaction! I won't ever call someone else again. read more

Okay so this was awesome. I recently got a dog, so its back to the routine quarterly carpet cleanings for me. you got to with pets yo! I am rather embarrassed to admit that I've been in my apartment for almost three years and never had them cleaned... I mean, I AM clean so it just was never a priority. So I call these dudes and they were able to schedule me the very next day. I was givin a very specific window of arrival (none of that sometime between 9 and 12 bs) and my guy was early and when he called he said he would wait. I knew I wouldn't be home so I left the door open for him... Besides that I had a girlfriend over sleeping it off so I knew she would probably wake up when she heard him. So get this.. Carpets are clean. I had them wash my love seat, so THAT is clean. Plus, he was so quick and efficient my girlfriend didn't even know he was there. Pretty radical! read more

Called at 8 am to schedule an appointment for 2 bedrooms (both 14' x 12') & a walk-in closet (5' x 6') to be cleaned. Deon gave me a quote over the phone for $165 and said he could be here by noon the same day, awesome! He arrived on time and completed the cleaning within about an hour. While on-site Deon was friendly and didn't mind my 2 dogs following him around wanting to play. Results: Carpet looks great, high traffic areas look better, spot removal complete. Carpet was dry in less than 24 hours with windows open and fan running. Overall a great experience. read more

Deon is a good man. He gave us a great price and was able to fit me in on the same day between jobs. There was a miscommunication between him and I, and a small area of carpet under a chair that we needed cleaned didn't get cleaned. I called after they had already packed up and left and he came back first thing the next morning to help me move the chair and clean the area. Our carpets look better than ever. We have attempted to clean them ourselves before but they got stains out that we had been fighting for months. Deon truly values his customers and that really shows. They are fast, friendly and hard working. We will definitely be calling him again should we need another cleaning! read more

I originally called because of the 25% off coupon and positive reviews. I am happy to now call myself a satisfied customer. Friendly, helpful and affordable! My carpets and micro-fiber couch had some nasty pet stains that are now history. Carpet Genie was on time, worked efficiently and were very personable. My dogs even loved them. All my carpet odors and stains were gone in the time it would have taken me to vacuum. Everything was dry only a few hours later. Hooray! read more

It's PRIME TIME! Deon rocks! I called on a Wednesday and Deon was able to fit me in on the next day in the morning. It was a last minute request and I really needed him to pull through and he came through. The job was very well done. He was able to take care of some stains that were really stubborn and had been in the carpet for many years. Price was also cheaper than everywhere else that I called. Deon is the man and his carpet cleaning service is the best in LA. read more

Deon is amazing! He is polite, friendly, & professional. His brother also came out to help and he TOO was polite and friendly! My carpet is ... wait wait... WAS very stained! Not only was it stained but it was also very smelly. The stains and smell were from the previous renters. Just a few weeks after I moved in (with what appeared to be clean carpet) I started to notice large stains appearing as if from nowhere. While I do have a dog, I know that it wasnt because of her. It was also not from my boyfriend and I because we have a no shoe policy in our apt. But there they were... large gross and smelly stains. I tried everything I thought I could do. I spot treated them myself, I rented The Rug Doctor but even still the stains were there and they still smelled after all my elbow grease. I was very disappointed and discouraged because I will be living here for a long time and I refuse to live in filth! My feet would even be dirty when walking around without socks. The thought to call a carpet cleaning professional didn't even cross my mind because after moving in to freshly cleaned carpet and seeing stains appear just a week or two, I assumed it would be a huge waste of money. Well ... I was wrong! After searching for a carpet cleaner for my work, I noticed Carpet Genie. They had such great reviews that I was tempted to call them myself. I got home and made a call just to see what they would quote. It was fantastic! I had considered getting new carpet all together but I decided I would take a chance on Deon. BOY AM I GLAD I DID! My carpet is SOOOOO clean, stain free, annnnnnnnnnnd smells so good. I put my nose to it directly where the old stinky stains were and it smells divine! I am so happy! I will definitely be a repeat customer. :) Next time I think I will ask them to add the couch as well. I honestly believe if you call up Deon... you will not be disappointed. His outstanding customer service is also a bonus. read more

Carpet Genie - Before and after! Marvelous! You can also see they did the tile as well - Carpet Cleaning Near Me

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Carpet Genie is the best in L.A. Hands down. If you want reasonable prices, professional customer service and great carpet cleaning. This is the team you want! Dale and Byron did another fantastic job. read more

Carpet Genie - Carpet Cleaning Near Me

UPDATE: I'm an even bigger fan now than before & have switched my vote to 5/5 stars because after posting my original 4/5-star review Dale came back out to nail that 5/5 stars by satisfying the critique I had. Very generous of him to do so because as I'd mentioned in the original review it was a small deal. -- I also mentioned that two spots hadn't been treated. Upon further investigation, it turns out they had been treated, it was just hard to tell visually due to shadows in the area. For these reasons, I've switched my review to a 5/5! Thank you, Dale + Carpet Genie! -- This is what customer service is all about and I couldn't be happier with Dale's work and attitude! Major props to carpet genie for staying on top of all this, taking pride in your work + reviews, and having someone like Dale on the staff! Cheers! ORIGINAL REVIEW: Yes, I'm a fan... Here's why... I was in need of some carpet cleaning and had called around to a couple places in LA that could service me same-day on a Sunday. Carpet Genie in LA was able to help out immediately and also offered a competitive rate. From the time I booked, it took them about 45 minutes to arrive (not sure if this is normal or due to open schedule). Only complaint was that I needed to pay in cash which meant I had to run to a local ATM. Dale was the man who came to help me out. He is a friendly and professional gentleman. He informed me of the possibility that some of the cat smell might persist after the cleaning. He answered all my questions and made sure to spend additional time over some rough spots where the cat had really made a mess. In the end, stains I thought would never come out did get removed. Overall great work and experience. Dale was great and I'd gladly hire him again. Only areas for improvement would be to find a way to protect tile from dirty shoes during the process and to get into two other small corners of the apartment that didn't get treated. These were not big deals to me but they account for the 4/5 stars instead of a perfect 5. -- Would gladly hire again and very thankful for the incredibly expedient service! Cheers! read more

CARPET GENIE TO THE RESCUE, THANK YOU!!!! I have had terrible experiences with carpet cleaning companies on Groupon. DO NOT go to 818 Carpet Cleaners or Best Coast Carpet Solutions! The WORST service i've ever had in my life... THEN I called Carpet Genie & I have hope again! The man I spoke to was so kind, he quoted me a VERY fair price.. and the best part? He doesn't believe in changing the price once he arrives at your home, (which, beware, MOST companies get to your home and will suddenly add an additional fee). Carpet Genie has NO hidden charges!!! I love this company, I trust them in my home, they do a great job, they have great customer service skills and all around, probably the only carpet cleaning company I will ever call again. Don't waste your time with anyone else!!! There are some really slimy carpet cleaners out there read more

I found Carpet Genie on Yelp, and I'm very glad I trusted their great reviews. I called for an appointment and they came the next day. They did a fantastic job on our carpets. They were on time, professional, extremely meticulous and really nice! I would definitely use them again and I recommend them 100%. read more