Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

I brought in my Moroccan rug for cleaning with a significant stain in the corner. I was worried my…read morerug was ruined beyond repair, but Better Carpet Warehouse made it look brand new! I will definitely be using their services in the future

Love this place. They have excellent customer service and a great selection. Just had them install…read morewall-to-wall carpeting in two small rooms with a funky layout and they were great at troubleshooting the installation. Also really like their selection of "remnants" which come in a variety of sizes and can be bound on the ends for a beautiful, custom-size rug.

What more can one ask for: competent, sincere, friendly, personable, hands-on, timely, and…read moreprice-right service! Caesar knows flooring! He knows what works and provides options and alternatives. He is warm and smart, and his consults are personable ... he will make your "space" into a "place"! I did my research and looked into three vendors, but Caesar Carpet Center was both competitive in pricing and diligent. I felt he was offering me the best price for my budget (and my research revealed his pricing for labor and materials was very, VERY competitive). He carpeted my hallway (14 ft') and stairwell (16 steps) and did an excellent job! As they say, "When in Rome, Do as the Romans Do" .... HAIL CAESAR!"

Caesar's Carpet did an exceptional job carpeting the stairwell and entry way of our new home. From…read moretheir patience while we picked out the carpeting we wanted to use, to their professionalism scheduling a time to install our carpet and leadiing us through their process we could not be happier. Most of all, our stairs look incredible! They did a beautiful job and we would use their services again in a heartbeat. They are also a small Brooklyn based business - use them over the big box stores, you will not be sorry!

I spent the last year agonizing over who I was going to redo my hallway floors and stairs in a 4…read morestory walk-up. I repeatedly met with flooring people that I felt wouldn't work to my very high standard or made suggestions that were to make their job easier, not accomplish the sophisticated look I wanted. From the moment I scheduled the in home appointment with Joan. It felt right. I received a call to confirm our appointment and I knew they would show up and respect my time. Appointment time and Phil shows up just as scheduled in a really cool retro varsity company jacket. I true professional, very polite and knowledgeable. I explained that I wanted the two layers of existing floor removed and the sub-floor repaired and leveled out. I also let him know that I despise molding where the floor and walls meet and I want the flooring cut perfectly to the edges so the gap could be closed with a small bead of caulk. THIS IS WHERE I LOST EVERY OTHER INSTALLER. Everyone else didn't want to do this type of precise install. What does Phil say? Not a problem we have a team of expert installers and this is all they do. They will receive exact instructions and it won't be a problem. Phil shows me a bunch of floors and I write down everything to do my research. Phil follows up with a text to see if I need anything else? I told him I just need some time. I spend the next two weeks figuring out what I want and never got any sales pitches or other nonsense. I knew he was just a text away if I had any questions. He just let me have my time to figure out what I want to do. I really appreciated that. When I was ready and contacted him he said I could go to the store and set it all up with Joan. I walk in to see Joan and there she was in a company branded sweatshirt, very professional and easy to talk to. We confirmed the flooring I wanted and the price I was quoted. I asked about the particulars of my install and she showed me the instructions right on the order. I left the deposit and got a call 2 weeks later everything is in, and we are ready to schedule the install. Like clockwork the installers showed up on time and got right to work. I had Alex and two twin brothers. Everyone was super nice to be around and worked really hard. Each of the 4 Days there was a substantial amount of work accomplished. I honestly couldn't be happier. I love the new floors and now I have a flooring company I can trust. This is an amazing small business that feels awesome to support and gives the attention to detail others refuse. A true 5 star review for a true 5 star business.

Bay Carpet and flooring really came through for me. I had a very ugly disgusting Downstairs…read moreretaining post that was exposed and filthy. My wife hated looking at it after contacting Bay Carpet and flooring. They made my pole beyond presentable that we could show our entire neighborhood how fantastic it looks great service great pricing, and the gentleman that owns the facility is super handsomepants. Thanks for reading my review. Don't hesitate to contact them. You will not be disappointed.

This family owned business was very easy to work with. They installed a linoleum floor for us (they…read morehave great colors). Their crew did an amazing job. I highly recommend them and their products.

These guys are terrific. We had a low pile carpet installed in a bedroom and the result was great…read more The installation was smooth, clean and flawless. Kevin and Doug got the job done in just a couple of hours and were very thorough, professional and polite. We're so pleased that we're using them again. Highly recommend!

If you are looking for carpet, there is no better place to go than Bororug. I worked with Sharon, a…read moreterrific salesperson who showed me the types of things I was looking for and then gave me time to make my decision. The prices are very reasonable and the delivery is fast if the carpet is in stock. Note to Manhattanites -- it's worth the schlepp to Brooklyn and they deliver.

While their prices are great, once you buy something and want something installed? forget about it…read more WORST CUSTOMER SERVICE. They don't take responsibility for their mistakes. Their excuse? "It's delivery, stuff happens" Make it up to you? HA!. Do yourselves a favor and avoid them at all costs. A small discount isn't worth the aggravation.

This place is a treasure. The amount of carpets and various…read morestyles makes this place and amazing place to buy carpet at. The selection is outstanding And the Owner and staff are very helpful.

Work well done. Very satisfied. Just wish disposal of old carpet was included in their service.read more

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

We had a wonderful experience with Buono's Flooring! From the great follow-up and communication to…read morethe excellent crew, everything was handled with care and professionalism. Lou and his team was friendly, efficient, and completed the work right on time. They also left everything spotless when they were finished. We couldn't be happier and would highly recommend Buono's Flooring!

I had a small carpet repair done around a new staircase, and Luke was extremely responsive. He was…read moreable to work me into his schedule within one business day, which I really appreciated. I will definitely be using Luke again for larger projects in the future. His crew was courteous, kind, efficient, and affordable, and they did an excellent job. Highly recommend Luke and his team!

Everything was a great experience from the first outreach to install. Great product, great pricing…read moreand really great customer service! Thank you!

i tried other carpet places but classic carpet out beat everyone i have tried…read more even empire today the boss is patient work with you the whole staff is great. the installer is awesome and i was truly pleased with my place and the look after the job. my whole apartment was transformed when they left. i do have family & friends and will be reference them. i would never go back to empire or anywhere else, prices are very reasonable ..

I went to Classic Carpet 2 days before having a planned furniture delivery. I was concerned because…read moreof the short notice, that I might have to take the carpet home myself. The sales representative was not only helping me find what exactly what I need but was also accommodating my delivery to arrive before my furniture. I am very pleased with the service I received and will definitely recommend the company to others.