Shout out to Cassandra and Factory Warehouse of Floors in Deland. I needed my carpet stretched in…read moreone bedroom recently and she gave me her go to professional guy they use (Rob Long). He did a great job for me with the carpet stretching and we were very pleased with his work. We went back today for a piece of carpet. Zack (I think that was his name) was able to cut us exactly what we needed. Great family owned business that cares about their customers and willing to go beyond to make our day! Thank you Cassandra. Michael Strini Deland Fl

We had water damage that ruined our floors and kitchen cabinets. Sal and his team did a great job…read more They were helpful with giving us proper itemized receipts to give to our insurance company. The prices are fair and they have a great warehouse to view. My house looks great. Thank you! #CarsonFamily

We needed the carpets stretched on our second floor. They weren't put in right in the first place…read moreand the carpets were wrinkling up pretty badly. I called Sanford Carpet and Flooring and they sent a guy out the next day. He arrived with a decal "Carpet Man" on his car. He did real miracle work on the carpet, and got it completely straightened out. This isn't the first time I dealt with this company. A few years ago we purchased a commercial carpet from them. The price was very reasonable, and installation was fast.

Bought carpet by Mohawk it looked great on the "board" in store. Got it home and it just wasn't to…read moremy liking (I panicked!!). Called Sandy/Lawrence and they said to bring it back no problem (WOW). I picked out another Mohawk carpet (a bit nicer) paid the difference. Now I have the carpet that I love (so nice and plush). Thank you so much for a great buying experience. Will be using your store/services again.

We would like to thank Tommy and his team at Carpets and More for their excellent work installing…read moreboth hardwood flooring and carpet in our home. Tommy (&Betty&Tom) were very attentive to our needs, keeping us informed when there was a change in schedule and answering any questions we had. Tommy checked in during the installations and followed-up with a visit the day of the install to check on the quality of the work performed by the team. The workers were professional, cheerful and courteous throughout the installation and after the cleanup. All around - very personal and professional work. For the quality of their products and personalized service we highly recommend them.

Fantastic advice and customer service from a local business. Carpets and more did a great job…read morehelping me reset my rental property for me to move into in an extremely tight end of year holiday schedule. We got it all done just in time with movers on the same day. Competitive prices. Highly recommend this local business.

Here to look at some flooring for my house. The guys in…read morehere are super friendly I love their country accent. They've been in the business very long time and have seen it all. They gave me a lot of good advice. The prices are good here and they don't leave you to wonder they tell you exactly how much it's going to cost on each piece of tile or laminate flooring. The total price on each piece is what it cost to buy it and install it. Easy. Although they didn't have the color that I wanted I'm hoping that they can order it. I'll come back and post an update.

Terry offered me carpet at price that even big box stores couldn't beat. Then he had Marty install…read morethe carpet on a difficult stair case the day after the carpet was delivered. Great service and a great price, rare these days, in my experience.

Wow. Amazing customer service. I am a raving fan of this company!…read more It was the fall of 2019, and hubs and I had just purchased a condo that needed everything. Full renovation. For floors, we were pretty sure we wanted vinyl plank, and visited several places around town just in an effort to educate ourselves. We wanted something nice, something that really looked like wood since we had real wood floors in our previous home (which Mercury installed about 12 years prior, great experience with them at that time, too). We quickly discovered LVP, luxury vinyl plank. But even as we narrowed to that category, the options were seemingly endless. We called Cristal from Mercury who we had worked with on our previous wood floors, and she came right out to our new place with several options, just to work through what we wanted. Cristal is so knowledgeable and sweet! A real joy... she educated us AND she listens. Long story short, we stretched our budget as far as we could get it and chose a really nice high end LVP. We were happy! Delivery came on a Friday, and the install crew began work in a Monday. The install was expected to take a week. A few hours after work began, I got a call from Cristal. Problem with the flooring... her crew had discovered the problem fairly quickly, and opened about half the boxes in an effort to find flooring that didn't have "the problem". No luck... Cristal said she had already made contact with the manufacturer to find out if they could get replacement flooring expedited... flooring without "the problem" (the problem was most of the floor wouldn't snap together properly, and those pieces that did snap together would not seat together flush, left gaps between planks). I was very grateful to the install crew for stopping install and for Cristal jumping in to sort fixing everything quickly, but I was clearly worried about our condo renovation. You know how these things go... can't do the next thing until the first thing is done, and so on. And I was on a tight deadline... our current home was sold and we needed to move out by a certain date! By the next morning, Cristal called. The manufacturer finally called to say the entire manufacturing lot had "the problem", and they wouldn't be able to replace the flooring for upwards of 6 weeks. I gasped! She quickly told me not to worry, I could pick another floor and they would rush ship it. Hubs and I LOVED the floor we had chosen, but we had no choice... we had to pick a new one. Cristal came right over with samples... by then she knew exactly what we liked aesthetically. I looked over everything and quickly narrowed down to two... after a few more minutes, I decided. Cristal said she thought I would probably choose that one and it was more expensive than my original purchase. Great.... how much more? We had already stretched our budget. Cristal said no extra charge... Mercury would give me the new floor for the same price as the old floor, AND rush ship it. I was flabbergasted. They took a situation that was not their fault and made it the best they could. Like I said, amazing customer service. The new floor came a few days later, rush shipment as promised. But now the install crew was working on a new project (they were out of work for about a week after my project fell apart). But they came in after their other project, on weekends, late at night... whenever, to get my floor installed as quickly as possible and get my project back on its timeline. There were a few tense moments with the install crew, I will admit... there were moments I thought they might be cutting corners. But looking back, they weren't. We were all stressed to the max, and the crew was working triple time. They did a good job. And miraculously they got it done, and I was very grateful. Follow up work was done a couple weeks later by Michael... he did some tweaking to the floor and trim work after my cabinets were installed. Super attention to detail and doing a job the very best it can be done, even if it takes extra time or another visit. He was amazing! All in all, this was the best experience I've ever had with a service company. I ended up with a beautiful floor that is better than the original floor I chose. But I would not recommend going through the stress of this situation to my worst enemy! Im still in awe at how Mercury took a tough situation and bent over backwards to make it better, even though they did nothing to cause the problem. There is no other company I'll ever recommend for flooring... Mercury has a customer for life!

The installation team is top notch and does amazing work. We could not be happier with the outcome…read moreand wholeheartedly recommend Mercury for all your carpet and flooring needs.

We had a VERY BAD experience with this carpet shop. From…read moreJessica (salesperson) to Mitch Law (Installer) Because of them, we have to replace all of our vinyl plank flooring. Mitch had his son Trevor and another kid do it. Apparently, they were not properly trained to lay the flooring. DID NOT READ DIRECTIONS Aloha charged us more for the whole thing. DO NOT GET ANYTHING FROM THIS STORE THEY WILL RIP YOU OFF

2023 I had them install vinyl plank in my home & the installers did not do the job right according…read moreto instructions, which was done by a 18 year, In 2025 the vinal plank started buckling . it is the installer fault , that only warranty 1 year The installer was Mitch Law that owns East Coast flooring. I have to have the whole house redone at my cost I would NEVER recommend them.

From the get go Coronado Carpet was competent, knowledgeable, accommodating and focused on getting…read moreus the best carpet for our new place. Mr. Albert knows his stuff inside & out. He came out the next day, measured, helped us select what we wanted, and gave helpful advice along the way. The order was placed and within a week we had an installation date. The installers arrived right on time and these guys were amazing. They had three rooms of beautiful carpet installed, along with a flight of stairs. They vacuumed the new carpet and took the old stuff away. The entire experience from beginning to end was flawless. I can't recommend them highly enough and we couldn't be happier with the carpet. CORONADO'S THE NAME & CARPET'S THE GAME! GO CORONADO. (You won't regret it.)

A great family run business that does its best to make customers happy. Good, reliable service.read more

Great Flooring, Great Service, Installers where nice and on time. Would Recommend to all friends…read moreand family.

We had all of our bedrooms and closets with 10 yr. old carpet replaced with tile planks. Trott…read morehelped us pick out the correct color, size and grout. Price was comparable to most other flooring stores in the area. Installer was here on time and did excellent work. He explained everything he was doing and why. We are completely satisfied and highly recommend Trotts!

We have used this company to install carpet and base boards in my condos. Their prices are fair and…read morethey do good work