I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

This is a long overdue review. I used their services back in spring of 2023. This was after I had…read morecalled several other companies which didn't call me back and one sent someone but they just looked at it and never contacted us again, and another never showed up. I read lots of amazing reviews on Mundae and requested a service. They were so responsive and talked me through the process. It wasn't long before someone came out to take several tests that consist of an air sample outside and inside and an actual sample of the mold, and a walk around to see if they spot more mold anywhere else. The report came back quick and scheduling of the mold remediation was quick. 3 workers were sent and it took half a day total since it was just our upstairs that needed it. Everyone we encountered was friendly, kind, and informative. Responsive whether it was text, phone call, or email. Appreciate the speediness in which the issue was resolved and felt very pleased with the service. Also I can report back that since then no more mold has appeared. I highly recommend them and have their info saved in case I need them in the future but honestly I hope I really don't.

Will definitely be using their services again! Chris was very polite as well as knowledgeable about…read morewhich treatments are needed. He provided before, during and after pictures to show the difference. His pricing is good compared to others and he is open to driving anywhere from the Galveston to Houston area.

Absolutely terrible communication. They had my rugs for a month (after being told one week) and we…read more(the customer) kept having to ask about the ETA. Several times we were given an approximate ETA and we were stood up with no explanation or communication. Being able to effectively communicate isn't hard. It isn't the customers job to keep a pulse on the service being provided. Will NOT use again and I urge anyone else not to use.

Nadir from 1800 Water Damage in Houston, TX is a rockstar! We called on Christmas eve late in the…read moreevening when my family was freaked out about water leaking through our roof in the living room. Nadir immediately said he could be at our home in 20-25 mins for a free inspection of what might be going on, which was an unbelievable response time and offer considering the timing. Despite it being 10 pm, he was in full uniform, wore shoe covers, gave his business card etc. which was utmost professional. He identified that it was a small leak in the roof that was making its way into the attic and drywall and what we really needed was a roofer and not a restoration expert or a plumber. So all we did was to put a bucket to collect the dripping water where Nadir identified it. We got the roof taken care of later, but Nadir refused to accept any payment of any sort (we even offered to Venmo him) despite it being afterhours and without him we would've stressed all of Christmas and holidays. He was godsent and i truly appreciate his principles, customer service and professional ethics.

From the owner: At 1-800 Water Damage, we’re committed to Restoring What Matters Most to you. Our local restoration…read moreexperts use advanced equipment and techniques to perform property damage restoration in Houston and its suburbs, Texas, and all the communities in between. Our IICRC-certified restoration professionals deal with damage stemming from water, smoke, fire, sewage, and mold. We understand that when water finds its way into places it shouldn’t be, every moment counts to prevent further damage from occurring. Our highly trained and licensed restoration experts will be on the scene promptly to assess the type and scope of the damage in your home or commercial property before creating a customized plan of action to clean up, dry out, and repair your structure and other assets. Our goal is to return you to your normal routine as quickly and efficiently as possible.

Great company!!!! Would recommend. Fixed my roof from the storm hassle free and quick. Great people.read more

I called a quick restoration because my parents had a leak in their rood and there was water damage…read morein the attic. I thought it was going to be thought because my parents are Spanish speakers but the process was easy and they came out the same day and gave us a bid on what it was cost. It was the most fair price compared to other roofing companies. They started working the very next day and had our roof up in 3 days. I was very impressed!! and the quality of work was great. I highly recommend them to anyone looking for a roofing or restoration company!

I didn't hire Rainbow for work on my home. They addressed a pipe leak at a rental house we were…read morestaying at. Even though I wasn't the homeowner, they made sure to communicate with me and keep me updated. The mediation team was prompt in getting the area cleared, dried out, and ready for reconstruction. Funny situation, we were staying at the rental because we had a house fire at our home. After our fire, Rainbow was one of the companies that we had come out and consult with us about our damage. The damage from the fire itself was isolated to one area, but smoke filled our entire house. When Chris told us all of the work it was going to take to repair our home and belongings, we thought he was crazy. How could a relatively small fire cause so much damage? We ended up going with a different contractor who didn't take such a radical approach in the beginning. It turns out that Chris was correct. All the work he mentioned did need to happen to our home. We are having to back pedal and disappointed in our choice in contactors. Throughout this process, Chris and Nick have offered their help and guidance as we have navigated insurance, contractors, and pack outs. They helped simply out of kindness. I find that kind of generosity rare and worthy of a 5-star review. I hope to never need their services, but if I am in a situation where I do in the future, I know who I will be calling.

From the owner: Property damage is stressful, and fast help matters. Rainbow Restoration of Webster provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.

This is the second time we have used Rainbow after a leak. They are a top notch company that does…read moreexcellent work cleaning up and drying out the water damage. We were especially impressed with William who came every day at a time of our convenience to move the fans, etc... He was very professional, patient, and cordial. We also are very impressed with Chris who answered all our questions and did not try to sell us something we didn't need. All the employees of this company are committed to satisfying the customer.

These guys are awesome! My carpet needed it's annual cleaning. I searched Groupon and see these…read moreguys, only to find out it was another franchise owner and they were not registered with Groupon. These guys not only honored Groupon pricing, they squeezed me in the very next day to accommodate my schedule. David arrived on time and immediately got to work. Very friendly and honest guy. No upselling, they actually clean the carpets and not just steam. My home smells of sweet lavender (choose your scent). The carpet is immaculate! They will definitely be my go to after a few bad experiences from companies advertising on Groupon.

After interviewing multiple companies, we chose Andrew and his team for our extensive mold…read moreremediation project (kitchen, three bathrooms, three bedrooms, HVAC closet). He was always prompt, and professional, and showed a very high level of integrity throughout our project. Maybe even more importantly, he understood what a significant impact this had on our family and approached us with a lot of compassion and support, helping to educate and guide us through the process. His proposal was fairly priced and there were no hidden fees. He was able to perform all work without needing to increase the scope of mold removal. His team took great care in ensuring we had all the steps and information necessary to complete our remediation protocol. They were even able to remove all of our granite countertops without any damage. They also took great care with our appliances. His work adhered to the schedule he laid out at the beginning of the project. We fully passed our follow-up testing so his team did a thorough job. We would (and do) highly recommend Andrew and his team to anyone in need of mold remediation. While we hope to never need mold remediation again, if there was ever a need, we would only use Andrew moving forward.

Andrew, the owner, arrived to provide an assessment of my issue. He was able to provide me with a…read moreresolution that addressed my issue and fit my budget. He patiently explained my situation and was thorough and helpful with responding to my questions. He is a top notch professional and I would recommend that anyone with a mold issue consider Restoration1 of Pearland!