Writing to inform my experience with Jersey's Elite Cleaning. I purchased a couch from a friend and…read moreshe contacted this company to have it cleaned after I purchased it from her. The owner agreed to come to my house after I accepted delivery to clean it. The worker inspected the couch and told them they would be able to clean it on a Thursday, 24 October between 1300-1400. I agreed. The following day they did now show up by 1400 so they were contacted and the worker said they had to stay home from work to tend to a sick child (remember this). The owner of the company contacted me and said they did not receive my address and that's why they did not show up (keep that in mind. More later). They did not call to reschedule. I called them to find out why they did not show (the company had already been paid by the original owner of the couch). They set up a time the following day (25 October) to come clean it and I agreed. During the clean, one of the workers let part of my sectional slip and it hit my wall making a dent in the drywall (see pictures). They never told me about it or said they will make it right. I asked the worker at the end "hey, what about the hole in the wall?" They said they had contacted the owner and he will fix it. They stated they sent him pictures of the damages. I had to call the owner the following day to receive a response. He asked to come the following day to look at it by 1800 and he never showed. I contacted him (text message so I can have proof) on Tuesday, 29 October and he said he had a funeral to go to (sorry for your loss). The owner didn't try to call and reschedule and has been giving me the run around since. He asked when I would be available, I responded and then he messaged back five hours later with a vague response, saying he was in another city. He did not request a different time or day. The couch was cleaned in the sitting area well. However, I did attach pictures showing what damage they left and what they did not clean. Dog hair was left on the back of the couch in the Velcro. Hair and debris was left in the cup holders and storage area. They also asked to use my towels during the clean? The owner said that was their normal procedure, "it's just water." The two workers that came were very nice and respectful (with the exception of the damages). Recommendation: check their work before they leave and DO NOT PAY THEM until they complete the job to your satisfaction. I would NEVER use them again, personally. Watch out for the sales pitch the company tries to use.

It was a pleasure to have this company in my home. They were thourough, efficient, and very…read moreprofessional. I would recommend them to anyone!

Professional caring company! Very honest and trustworthy. Mike helped me. I will definitely use…read morethis company in the future!

They did such a great job on our home! We we're really impressed and so happy with the service.read more

Was attentive paid attention to details had integrity he cleaned our business very good we…read moreappreciate him and we will have him back anytime..

The owner is full of himself and if you're female he will swear you are trying to hit on him…read more Additionally if you make the mistake of trying to work for him he will refuse to pay you and so then you will be forced to file a complaint with the labor and wage board. If I could give this company negative five stars I would. Highly not recommended you could do better with anybody else for your cleaning needs.

Nevaeh did a great job and was splendid to talk to. She is a strong college student and showed…read moregreat work ethic. She cleaned our entire house in under the predicted time. It was a serious value and an excellent transaction.

My carpet is fresh and clean! She did a great job! I will call her again! She was fast and on…read moretime.

Quality and service is great. Customer service was even better. Love everybody. That came Everaldo…read more Did a great job. Money Wells spent.

This company is well managed and the employees are professional, polite, and accommodating. I was…read morevery comfortable with them in my home and they did an amazing job cleaning the carpets. They look brand new! Curve balls don't scare them - I threw in a couple of rugs at the last minute and they happily accepted and were able to adjust my bill accordingly on the spot. The charges are very reasonable and this company will back up their service by coming back free if stains return. One morning my dog, who has a taste for black mulch, did a number on my carpet. I was skeptical, but Jeff sent a crew within a few hours and the black stain came right out! You won't regret using this company.

We are delighted!!! Our carpet was expertly cleaned by two technicians today. They arrived on…read moretime & took great care while in our home to do a great job. They really made quick work in our 3 level home. The carpets are sparkling! They also asked if we had particular stains we were concerned with & they paid special attention to them. We've used other carpet cleaning companies in town, but no one compares to Ultraclean carpet cleaners. Very affordable too!!