Karl was very friendly and talked me through all of my options. Fixed my driver's door quickly and…read morecost-efficiently. I won't hesitate to go back!

I used to look at my car and think "its time for replacement... " I got a quote to fix all the…read moredamaged parts. Fender, spoiler, rust spots, loose parts, cracked windshield. Now when I look at my car, I say "What a nice car" Thanks Aleks. nice work for a great price. This was a couple months ago, and every time I look at the car , I think how can I thank Aleks for the body work.

Great results at a great price. When I booked, I was told the work would require 2-3 days. Done in…read moreone. They did some touch-ups elsewhere on the car at no charge. Friendly service.

Relaxed staff. No pressure sales and flexible with service dates. Provided a quick estimate and…read moredid not over charge at the end of suggest repairs beyond the estimate.

While the phone lines can be tricky to get ahold of and will frequently send you over to Campbell…read moreFord. The services Fix Auto Ottawa rendered for me and my spouses car was excellent. We had originally brought it in for an insurance claim and their service was professional, resulting in no issues and a clean fix. Today we brought the car back in for rattling noises and their mechanic there was exstremly kind and generous offering to screw the loose part in free of charge. We could not be more grateful and appreciate their profesionalism. Thank you Fix Auto, while we hope to not need your services anytime soon we know that we can trust your services so thank you.

I really would like to let everyone know that my experience at this FixAuto location was superb…read more The intake/reception person was wonderful to deal with. She was thoroughly knowledgeable and informative while being warm and friendly at the same time . The detailed estimate was done quickly and the cost was very reasonable. I have no hesitation in highly recommending this customer-friendly body shop.

Just had a first rate experience with Kanata Collision. Rapidly got an estimate for some body work…read morevia insurance. Made an appointment to get the work done that included Kanata Collision having to order some replacement trim. Dropped the car off on the appointed day, and was picked up by Enterprise car rental shuttle to pick up a rental car. Nine days later, just one day more than original estimate, returned the rental, got shuttled back to Kanata Collision to pick up my car. The car was beautifully repaired and also beautifully washed. Since the damage was completely covered by insurance, there was no cost to me.

Fast, friendly, affordable. Hard to beat. Doubt I'll ever look elsewhere for collision services…read more Bob Parkins Stittsville

2 years ago, after countless dealer trips, we bought a Mazda CX-5 (2016) at Carling Mazda. It was…read moreour first new vehicle and we had the worst luck with the previous sale. Anyway, Jessy called me and mentioned they had a great promotion. Very doubtful, I drove down to Carling Mazda and met with Jessy. His personality brightens your day, it basically sells the cars for him! Hahaha! They are all very nice there though. Long story short, after countless hours of research and failed dealership trips, we walked out with a great deal, an amazing car and excellent service! We have had the Car serviced there for 2 years now and we have had zero complaints. Just this week, we went back and Jessy helped me make the purchase of a second car. I knew exactly what I wanted, he hunted it down for me and voila - second car. At Carling Mazda, they pride in taking good care of people, they are especially good to you if you are a returning customer! Ask for Jessy!

I reported Carling Mazda to Mazda Canada, but Mazda Canada only gave me a bureaucratic response…read morethat said they received my feedback and valued it. However, I can't agree it's just a feedback, it's a complaint! Carling Mazda's salespeople Robert and Brandon tried to cheat my money by improper means. Don't buy Mazda forever! I'm an international student, and my English is not very good, if somewhere I didn't describe clear, you can message me to ask. I'd like to explain more details that let you know how immoral they are! I think they thought I can easily be fooled by them due to I'm a girl and really like that car.

When my car was hit in the hospital parking lot I was lucky that they left their name and…read moreinformation, so I could get the damage fixed through insurance. I thought any body shop that was "insurance recommended" wouldn't necessarily be the best, but this place was fantastic. We dealt with Tyler, who I believe is the owner or manager of this location. From the very beginning Tyler provided exceptional customer service, getting in touch with us right away when he heard from the insurance. He got us in for an estimate and even gave us an estimate on another part of the car that was damaged (unrelated to the accident). He explained everything and arranged for a rental car pickup for me while they worked on my car. The service was very fast, and the work was completed a day before expected. When we arrived to pick up our car not only was the bodywork pristine (I couldn't even remember where the damage was!), they also cleaned our interior mats (which were quite gross from the winter), and the dash was spotless. Such a thoughtful thing to do! Tyler also spent some extra time chatting with me about the other damage he gave us a quote on (a tear from a snow plough) and gave us fair and honest advice. Should we decide to get this fixed, or if we have any other bodywork to be done we will absolutely come here. Fast, quality work and excellent customer service!

I'm extremely satisfied with the staff, service and repairs. The staff kept me informed in a timely…read moremanner. They were even able to fix my vehicle ahead of time, which was amazing. And my vehicle was detailed when I picked it up, which they didn't have to do that. I'm also ecstatic they guarantee their work for as long as I own my vehicle - I don't know if any other repair centre that do that!