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Carolina Mall Cinemas

3.1 (37 reviews)

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Noovie
Victoria L.

My first trip to the movies since the COVID-19 outbreak and I felt safe and welcomed. Parking was fine, they offered a combo with free refills and cool video games and movie trivia to pass the time until the film began. The theater wasn't crowded and it was tidy (looking), but there was a rank and overpowering scent of urine throughout the entire place. It is for this reason this place only earned three stars. I am not sure if a pipe busted, a drain was broken or a disgruntled employee defouled the place, but it smelled like a subway bathroom... So much that I left my mask on to cut the stench.

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1 year ago

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2 years ago

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11 months ago

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6 months ago

Really rude staff. You have to buy tickets at the snack bar which is always busy and the workers have the worst attitude ever

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1 year ago

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10 months ago

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5 years ago

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7 years ago

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7 years ago

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8 years ago

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6 years ago

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7 years ago

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15 years ago

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8 years ago

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7 years ago

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10 years ago

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12 years ago

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8 years ago

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7 years ago

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8 years ago

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11 years ago

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13 years ago

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12 years ago

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10 years ago

Sticky floors even after renovation , popcorn burned most times we go and soda is water downed

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8 years ago

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10 years ago

Very good for not only their movies but also in the summer they have free kid movies so that is great

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8 years ago

Excellent price for 1st run movies. It does need to be renovated however, it's comfortable.

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10 years ago

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13 years ago

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12 years ago

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14 years ago

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Review Highlights - Carolina Mall Cinemas

I saved the most important detail for last - affordable ticket prices!

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Cinergy Dine-In Cinemas in Charlotte - Self serve tickets

Cinergy Dine-In Cinemas in Charlotte

3.5(143 reviews)
11.5 miHighland Creek

Didnt take many pictures to capture the space but 10/10 for this movie theatre! Definitely worth…read moreevery penny spent. The customer service 10/10 . It was a very clean space, seats were spacious and comfortable. The tray table was cute and resourceful. The popcorn was the star for us! We love a good butterfly popcorn. It was fresh, perfectly buttered and salted. We ordered our food through the app and it came in a timely manner. We also ordered the cookies and the only complaint was that we wished they were warm. The cookies themselves were very tasty, thin and also fresh. I love my membership with the "other" movie company but I'd gladly switch if Cinergy matched the offers they have. We will definitely be back though.

Cinergy was my favorite movie theater, but I really have to question my choice right now. Going…read morehere on a Saturday night is not a good look, and it's not because of the movie goers, but because of the way the staff care for the theater, the food and the restrooms at night. The food which usually comes out within 15 to 20 minutes, took an hour and 25 minutes to arrive and the nachos were stale, this is unacceptable! And that was only after we had to inquire about the order. The restrooms were atrocious! Water, paper-towels , and toilet tissue was all over the place, as if the bathroom had not been checked or cleaned all day. And my chair was broke to boot! I spoke with Josh who is one of the supervisors on site, and he heard my concerns. He actually sent someone into the bathrooms to straighten them out, he wrote down the information for my broke seat so that it could be repaired, and he also gave me two movie passes to come back for better experience. Shout-out to Josh for being proactive, but everyone else needs to get on their game. I do have an Elite membership ay Cinergy, and I have never had an experience like this. This is also the weekend that the Michael Jackson movie and the Devil wears Prada movie is in theaters so I understand the crowd, but I will be checking to make sure they do better moving forward.

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Cinergy Dine-In Cinemas in Charlotte - Movies

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Cinergy Dine-In Cinemas in Charlotte
Cinergy Dine-In Cinemas in Charlotte

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AMC Concord Mills 24

AMC Concord Mills 24

3.1(122 reviews)
8.5 mi

Brought my little human to see the Garfield movie! My son is only 8, but he loves nostalgic…read morecartoons. So he had been anticipating seeing this modern movie animation version of his favorite classic Garfield cartoons. This theater has the reclining chairs, it's spacious and clean. It's in the mall and I was concerned about parking, but we were able to find parking just fine. The staff is polite, the place is clean, and they have a great selection of snacks. You can't go wrong!! Enjoyed the movie!

Going to the movies is usually one of my favorite ways to spend a relaxing evening. There's…read moresomething special about walking into the theater, smelling fresh popcorn, and settling into a comfortable seat while the lights dim. I was looking forward to enjoying a nice, peaceful movie night--just escaping into a different world for a couple of hours. At first, everything felt perfect. The screen lit up, the sound filled the room, and I became immersed in the story. The audience around me was quiet and respectful, which made the experience even better. A good theater environment allows you to forget about everything else and focus completely on the film. However, not long after the movie started, loud cultural music began playing in the theater room next to ours. It sounded like there was a celebration or a special screening happening, with energetic songs and heavy bass. While I respect and appreciate cultural music and events, the volume was so loud that it carried straight through the walls and into our theater. During quiet scenes, the bass thumped loudly, and the music overlapped with the dialogue on screen. The biggest issue was that the rooms clearly were not soundproof. Instead of thick, insulated walls blocking outside noise, it felt like only a thin barrier separated the theaters. Every beat and rhythm echoed into our space, making it difficult to concentrate. Movie theaters are designed to create an immersive experience, but without proper soundproofing, that experience is easily disrupted. As the movie continued, I found myself more distracted than entertained. Important emotional moments were interrupted by sudden bursts of music from next door. Other people in the theater shifted in their seats, and a few even looked around in frustration. The peaceful atmosphere that makes movie nights enjoyable had completely disappeared. In the end, what was supposed to be a lovely, relaxing evening turned into a disappointing experience. While the event in the other room may have been meaningful for those attending, the lack of soundproofing between theaters showed poor planning and consideration. A movie theater should provide an escape from outside noise, and without proper sound insulation, that magic is lost.

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AMC Concord Mills 24
AMC Concord Mills 24
AMC Concord Mills 24

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AmStar

AmStar

3.3(46 reviews)
17.4 mi

I'll never understand why people still pay money to see a movie at the long outdated Regal Birkdale…read moreTheater, when this welcoming cinema exists only 10 minutes up the interstate. Offering better amenities & cheaper admission prices. I really enjoy coming to this AmStar by Santikos Mooresville location and have been for many years. The staff are always very kind & helpful, & the reclining chairs in the auditorium are the best in the area. There's plenty of room to get in & out of the aisles also. I adore the well lit & vivid colors of the lobby, white & lime green (my favorite color)! This theater has been properly kept up with & reasonably updated over the last 5-6 years. Earlier this year, they finally got the Coca-Cola Free-Style machines & they also now have super cool self serve popcorn machines. Popcorn, Soda, and ICEES are ALL REFILLABLE regardless of the size you order. The ticket prices are also reasonable given the updates made recently (and still less expensive than Regal Birkdale). Just saying! There could be some better "real-food" options, but other than that AmStar by Santikos Mooresville is currently the best theater for a movie going experience (aside from the AMC's at the malls) in the Lake Norman area! (Note: Photos of the lobby & auditoriums are from Halloween 2025 & the photos of the Coca-Cola Freestyle machines & self serve popcorn machine are from February 2026).

I've been going to this theater for the last 15 years. Ever since AmStar 14 has been…read morepurchased-partnered(?) with Santikos, they check women's bags to get in the theater? Bet you they don't check men's pockets. Seems sexist. It's also a huge invasion of privacy. What if a man looks into my purse and sees my tampons. Embarrassing. My bag isn't even oversized, it's a large fannypack. They also don't accept cash at all. OR TAP?! And don't give me, "we are checking for weapons," when was the last time something dangerous happened at AmStar 14? If you're worried about danger reach out to the local police department or hire professionals to be security. Not invade the privacy of all the individuals who choose to carry purses. This theater is losing its spark. The theatre, cinema experience is dead.

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AmStar - Santikos popcorn bucket

Santikos popcorn bucket

AmStar - First time ever seeing a perfect score.

First time ever seeing a perfect score.

AmStar

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Carolina Mall Cinemas - movietheaters - Updated May 2026

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