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    Carolina Bone & Joint

    5.0 (1 review)
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    9 years ago

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    Orthocarolina - Matthews

    Orthocarolina - Matthews

    2.2(31 reviews)
    15.2 mi

    I am super grateful for the help here after my knee replacement…read more I loved working with every Physical Therapist here and they were extremely helpful. My walking has improved dramatically

    My experience was subpar. They have wheelchairs in the lobby…read morebut none had foot rests. I went in for a sprained ankle. When I was up on the third floor, where their office is, there were no wheelchairs there. I went into my examining room and then a man came in to take me to x-ray. And he just said come on follow me. He walked briskly ahead of me. I had crutches, but it was a long walk and I'm an older person. I'm a senior citizen. No one offered to get me a wheelchair or help me at all halfway to the x-ray room. I passed a large administrative area with different people working on computers and I asked the group of them. If there was a chance they could get me a wheelchair. Everybody just looked at each other with a blank stare and said no all of the wheelchairs are down in the Lobby I saw them I said, but none had a foot rest. They all looked at each other with a blank stare, like oh well I said this doesn't make sense. You're an ortho care place. I would think someone could help me with a wheelchair. This is a long walk to the x-ray room. They just continued working and ignored me when I got into the x-ray room. The x-ray technician was covered in tattoos which I'm sorry I find extremely offputting at a medical facility Which should be focused on health since tattoos are inherently very unhealthy. He was course and said OK get up on the wooden box. There was a box about 7 inches elevated and I was in acute pain. He didn't offer to help at all. He walked across the room Then he snapped an x-ray without even asking me to put on or giving me time to put on the lead robe. I said wait a minute the lead robe is right here on a hook. I'd like to wear that. In an aggressive argumentative tone, he told me he only suggest those for people of childbearing age. I said I'm sorry I've never had x-rays without wearing some kind of protective lead robe so I'd like to wear this for my next x-ray his answer to me was I have four other x-rays to get in after this one. I said oh so it sounds like me wearing a robe or not is more about your schedule. Then when the PA came in to address the x-rays and explained my situation I was not offered a handicap placard for my car. As I said, I'm a senior. I have a foot that's swollen like a bowling ball and no one offered that I was also not recommended to have any physical therapy. Just a follow up appointment in three weeks. No schedule of icing was recommended nothing. I basically went there just to find out if I had a fracture or not, but they didn't give me any medical care at all. It was purely a diagnostic visit with a lot of attitude in the way I was treated. I would not recommend this place. Then I called back on the following week realizing I didn't have a handicap placard for my car. You can't actually call this place you get a call center. The person at the center said they just can't hand them out to everyone. I said no, I'm sure they can't, but if someone has their foot swollen out like a bowling ball. It seems obvious that this should be a recommendation. I didn't think of it at the time a friend had driven me there, but I'm surprised they didn't think of it and suggested I felt there was nothing in that experience at Matthew's OrthoCarolina, URGENT CARE, that was empathetic or caring at all

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    Jerry L Barron, MD - Great atrium at entrance

    Jerry L Barron, MD

    4.0(1 review)
    21.9 miElizabeth

    Excellent surgeon who took good care of my wife and her knee…read more We first started going to this practice back around 2004 when Dr. Barron's partner, David Holmsley did a knee replacement me. Last year, he did a hip replacement and we were very pleased with the care and outcome from both procedures. This is a practice with three doctors. Dr. Barron specializes on Arthroscopic Surgery of the knees, Dr. Holmsley specializes on joint replacement and Dr. Valentine specializes on the Hands. Back before Christmas, my wife hyper extended her knee and was in a great deal of pain. We met with Dr. Holmsley and he ordered an MRI and referred us to his associate Dr. Barron because this was the area he specialized in. MRI was done before Christmas and while she could have gotten in to see Dr. Barron on the day after Christmas, she was flying to Pittsburgh at that time and the next available appointment was around Jan 8th. We met with Dr. Barron and he had reviewed the MRI and the conclusion was that she had three tears in the medial meniscus plus some arthritis in the joint as well. He gave her the option of arthroscopic surgery or doing nothing in the long shot that it would heal on it's own which was unlikely. Needless to say, we chose the obvious surgery. He wanted to do it the following week but a bed was not available at the Surgery Center till the 20th. 20th came and we were first and were there at 6 am, Surgery was at 7 am but they did take her a few minutes early. By 9:30, we were checking out and heading back to Cornelius. Since then progress has been very quick and we are very pleased with the outcome. The following Monday she started Physical Therapy and is recovering strength in the knee quickly. We went back yesterday and they took the stitches out and showed my wife the pictures they had taken of the damaged tissue. She still has some swelling and bruising from the surgery but that is improving daily. Next appointment is in just over a month just prior to our trip to Israel. Very professional and great Doctor and glad my wife was in such good hands. Would recommend this practice to anyone.

    Carolina Bone & Joint - orthopedists - Updated May 2026

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