Staff is extremely rude. Pat and Becky at the front desk lack business etiquette and…read moreprofessionalism. This location Charges parents to supervise their children during youth open gym hours even if they aren't playing or participating. My son is 8 and obviously can't go to the open gym alone. Prices are outrageous for a couple of hours to use the basketball rims. Ridiculous when it's winter time and these kids don't have many alternative options for staying active. Hope this is something that can be addressed as everyone in this community deserves fair opportunities to enjoy these amenities.$19 for an 1hr in the gym is ridiculous.

Where do I start?…read more upon initial tour I was kind of impressed, but I hadn't really looked anywhere else (MY MISTAKE!!) and signed up right away. my very first class I went to was called cardio dance. It was on a Saturday and the instructor was Angela. I could barely keep up with the class. It's like she's dancing to herself in the mirror with tons of jumping, and I don't know why people equate jumping with fitness. You can get a workout quite effectively without jumping around anyway she came up to me at the end of the class and told me because we were the same height that I should "look like her" and I was completely offended... not only is that ignorant. It's completely wrong because somebody's bone structure is not the same as somebody else's . Furthermore he should not be insulting somebody that's a paying member that's trying to better themselves. Then I took a pool fitness class. That's right here has to be the worst experience I've ever had in my entire life. On this particular day, one of the instructors I like didn't happen to come, and Terri showed up. I knew I should have left because I had already had issues with her for some reason she does not like me and doesn't try to hide it. You get the people in the pool that stand in the back row and all they do is talk and you can barely hear the music or what the instructor is saying and nobody says anything to them, but the person that's trying to better themselves that has injuries is being yelled at saying I'm "not working hard enough" or "push it harder"... even though I have injuries so on this particular day, I got screamed at in my face in front of a class of people And I was asked why I'm wasting her time and not working hard enough?!? I have an injury yet TERRI told me to push through that so I did and ended up almost five months on bed rest Another instructor tells you a move and stares off into space for about 5 minutes, then repeat. Super fun! Formats aren't followed correctly. You get classes here that cancel with very short (or no notice at all)! when you find an instructor that you like, they end up leaving or have previous commitments. Needless to say I have canceled my membership. I found somewhere that is less expensive that offers more. This place does not have a hot tub. They do not have tanning and they do not have massage chairs. People are not very friendly here and that's not conducive to feeling comfortable. And I have had at least four people tell me they are not comfortable there because they feel like they're constantly being judged so this cannot only be me that fails this way I can go elsewhere and feel totally accepted. No matter my size no matter my injuries and have every amenity that I want and then some . Yesterday when I tried to cancel well, I'm sure you can imagine I was met with more rudeness which only solidified my decision and I had gone back-and-forth with this for five months and there's no point in wasting my money for something I'm not using and I'm not happy with I would just say look around a little more might find something with instructors that actually care if you succeed. Here you're just another number and they don't really care and I'm not going to miss it. I've already lost a lot more weight going elsewhere and I'm a lot happier.

This place is a good place to go if you just want a gym. If you're looking for an indoor pool; this…read morereally isn't the greatest place. Last time I went the pool was freezing even after a day of people being in it. They're not very clear on their pool hours either.

The staff at this location did not treat us with respect. Their ability to welcome their guests was…read moresuboptimal. Whenever we asked them any questions they responded with attitude. The establishment was nice but the staff were not. I do not plan on returning to this park district.

This was one of the most unprofessional and humiliating experiences I have ever had at a children's…read morefacility. Our organization booked an event with Kids Empire in West Chicago well in advance, confirmed all details, and even re-confirmed after they cancelled and later reinstated the booking. When we arrived, none of the agreed-upon arrangements were honored. The staff acted confused, dismissive, and completely unprepared. What made it worse was how we were treated. I was spoken to disrespectfully, accused of being hostile and of cursing, which never happened, all in front of my children and group members. My own son said, "Mommy, you didn't say bad words," which broke my heart. I take great pride in conducting myself and representing our organization professionally. To be treated this way, especially as a Black women's organization, felt like profiling and bias. There was absolutely no reason for the hostility or disrespect we experienced. The general manager was unprofessional, unapologetic, and took no responsibility for their mistake. We were made to feel like an inconvenience for a situation that was entirely their fault. What should have been a joyful outing turned into a deeply embarrassing and upsetting experience for our mothers and children. I will never book with this location again and strongly urge others, especially community or cultural organizations, to take your business elsewhere. The lack of accountability, professionalism, and basic respect was appalling.

Been a bunch but the slides are crazy slippery, fast. Not safe for little ones!!!…read more Otherwise, it's clean & fun for older kiddos.

I was so impressed with this recreation center. It's family friendly and very, very safe.. It's…read moreright next to a small little zoo and there is zip lining on the property. We had a birthday party for my one year-old great nephew in April and it was fantastic. Shelter house had a very nice kitchen, and there was ample electricity throughout the shelter ; very, very clean good scenery everywhere

This facility doesn't deliver on their words "...dedicated to enhancing the quality of life through…read moreexceptional parks, facilities, and community-driven programming.". They allow bullies to stay on the Women's Volleyball league and A-level competitive players to play against less-experienced players (B/BB, C, D-levels) in 1 co-rec league. It causes alot of court/game problems regarding positions and cohesiveness to play together safely. I was on the Winter/January 2024 VB league and experienced negative incidents from female players. As a long-standing BB/B level VB player, I bring my positive attitude in playing with teams and mates but many players don't share the same standards. I was born legally 65% deaf and my disability often confuses people since I can't engage in normal conversation, often mistakenly read as being anti-social. Everyone in leagues I play on are alerted about my hearing disability. 1/29/2024: teammate Donna (same team Spike-N-Spice, captain Brandy Valentine) cowardly pushed/jabbed my back from behind during a game. I was caught off-guard considering she and I have never had problems, but I sensed anomisity from her the beginning. No avail as to why. Recollecting myself, I ignored her cowardly aggresssiveness and continued playing with proper sportmanship. She never explained to me why she pushed me nor did I ask her and I couldn't trust her anymore. Captain Brandy chose to not act upon this assault, and I took myself off the team. I emailed Dundee Township managment providing full incident details. Tammy Greco, Superintendent of Rec, contacted me back only saying general words of "Thank you for sharing your feelings, it's been addressed." There were no resolutions given to me as to the outcome of Donna's bad behavior. This incident wasn't based on "feelings", it was based on a physical assault per videotapes. Since the township choose to not act, I don't feel safe to continue coming here, assured that behavior like this won't be allowed.

This cooperation is treated me tremendously.there is a vending machine and my overpriced. Oreos got…read morestuck in the vending machine. I went to the front desk and I wanted to get my money for my Oreos that they have scammed me to waste my last two dollars on because I do not have enough money for that I am broke if I'm going to be honest and I needed those to eat and this corporation out of pure greediness did not give me my money back they told me to call the number on the vending machine. I called him. They did not answer so I went up stairs to ask. They didn't even give me my money back and they told me to come back a different day, but that was supposed to be my food for this week I am a frequent customer and I come here and buy things from the vending machine and I spend money on sports and other things. I felt very disrespected. and I felt they had no respect for me even though I'm the machine there is a sticker that says they will refund me. They did not in fact refund me and they did not give me any money for my two dollar Oreos they are a big and wealthy corporation, but spending two dollars on somebody's Oreos that are their fault in. They are still getting their money because they are getting the money in the vending machine. so they stole my two dollars disrespected me and made me go hungry for this week. I am extremely disappointed with these greedy corporations. I actually do have a picture of the sticker.

I have taken advantage of the kickboxing classes, Zumba classes and indoor walking path. The prices…read moreare very reasonable and the class sizes are really small.

Schaumburg Park District has a few locations and this one is a bit farther for us but we visited…read moreonce as the Meineke Center was being remodeled. This location is relatively newer and provides all the workout necessities; indoor track, locker rooms, showers, weights, treadmills etc... Check-in is on the main floor and workout areas are upstairs. The indoor track is basically small and in the middle of the floor with weights and machines inside the track and to the outside perimeter. To exit after your workout you need to go thru the locker rooms.

Other people commented on the intense level of chlorine in the water and the frigid temps. I was…read moreoverly optimistic that these issues had been remedied. Unfortunately, my experience was similar. The water was unbearably cold- to the point that my fun loving, up for anything child asked to leave after 40 minutes. And the chlorine made my eyes and skin burn. The structure itself is cute and the staff seemed attentive. But can't get past the temp and chlorine.

Whether you are a beginner looking for a gym, trying to get back in shape or are a gym veteran this…read moregym has equipment for everyone.

Major renovations of the fitness center and pool completed at the end of 2017.read more