Ni como recomendar esta clinica, llebe a mi hijo y le pusieron la vacuna equivocada, y despues de…read morequejarme la persona encargada trataba de culparme cuando trea personas de ahi savian esactamente lo que pedi y se hacian tonts lo bueno que no paso nada malo con la vacuna pero tengan cuidado

Horrible staff did not take in consideration the pain I'm in the MA that was assisting me wouldn't…read moreeven provide help with getting my medication instead she kept on making the same error without any resolutions. The doctor instead of actually helping me wouldn't listen to my symptoms hang up on me never received a call back from the staff to address my concern at this point. I'm not even sure how they stay in business. Still HAVEN'T received a call back from office manger to add to the inconsistency of the staff, they didn't even knowing the office supervisor's name at the front desk..

This lady should lose her license or go back to get training. Staff is just as bad. They need…read moretraining with patient education, patient care, and sympathy. Do not come here if you have any serious health conditions. They will not care.

DONT COME HERE DONT COME HERE Very unprofessional my sister…read morewent for a urgent care follow up appointment when she got the call to confirm her appointment the receptionist was extremely rude when she got to the appointment she mentioned to me (I am a LVN) that the MA didn't even know how to properly check her blood pressure she put the stethoscope on her elbow my sister is a MA we both know that's very incorrect the doctor proceeded to be extremely rude saying she can't help her if her headaches are from work that that's what workers comp is for ummmm excuse me????? workers comp is for when you get injured didn't even give my sister a chance to explain it was also outside of work then continue to blamed it on her birth control ( she had it for 4 years never had a problem) then on her smoking "cigarette papers" (which she doesn't ) didn't even tell her anything this doctor is the absolute worst does not deserve the doctor title the front desk very unprofessional scheduled her an appointment without asking if it works with her schedule the one who calls to confirm appointments who claims is a manager very rude and unprofessional when we called regarding the appointment the doctor was literally going back and forth with her what kind of doctor does that this whole office is horrible terrible small parking, locks their doors have to call or wait to be let in, very dirty, rude unprofessional doctor, rude unprofessional staff, no type of communication, no diagnosis, no nothing. On her previous appointment she had gone for a ER follow up regarding gallstones the doctor asked how she knows she has them um? because the doctors at the hospital told her she has them? spoke in an extremely rude tone to her the whole appointment referred her out to a specialist that denied operating her because of her weight at that time she had to wait until it was extremely infected about to burst before having her surgery my sister didn't want to say anything but I absolutely had to DONT COME HERE !!! -0 stars !!

Review #558 None Elite Squad…read more What a great place.. if you're gonna travel and need that Covid 19 test in 15 mins ..I say come here... only $95 ..ofcourse you can get the free one and wait a couple days for it but guess what..No line and no waiting ..then again I could be Jinxing by saying that but Do it...highly recommended and 5 Stars all the way

Muy buena atención de todo el Personal, el aseo del lugar…read moreexcelente y muy buen servicio profesional

I been trying to make appointment with this doctor for months but those lady's in the from office…read morehave horrible customer service they tell you No the only take certain insurance.. horrible.. Dr. Frischer need to look into that.. This days is not to being picky with are health..

Have been seeing Dr Frischer-Ryan for over 6 years now and she, as well as the nurses and staff,…read morehave always been very helpful, supportive and caring. Dr. Ryan has also presented the best kindness, care, professionalism and knowledge that is expected in a doctor. She actually takes time to talk with you and find out what's going on with you. It's a discussion about treatment and not an immediate pill pushing doctor, which I'm grateful for. My previous doctor didn't tell me of an existing tumor on my kidney from 13 years ago. I changed doctors and she encouraged me to get tests done and we found the tumor. Surgery done, and I'm healing. She's through and caring and I can't say enough about her tenacity about caring for her patients.

Muy buen servicio.Estoy satisfecho con la atención brindada por el doctor y las asistentes.Volvereread more

Great neighborhood clinic. Very busy which means they are good. There's always plenty of parking in…read morethe front or back. Care quality is good and everyone is friendly for the most part. They are efficient and you will be out in 1-2hrs.

I myself have worked with many physicians over my 40 yr career working in the medical field - Dr…read moreSchneider is one of the best yet I have ever met. I feel lucky to have him as my personal physician. He is considerate and caring with all his patients. He takes time to listen and evaluate with everyone. His staff is friendly, patient and considerate with everyone. I highly recommend him to anyone considering becoming a patient of his.

Doctor Mark is the best, if you can see him if you are lucky. All the other ones a shitty they are…read moredoing internships and dont have experience or the knowledge to be Healthcare physicians.

This formal complaint to document a series of severe failures by your office that resulted in the…read moreinterruption of life-sustaining medication, unnecessary patient distress, and improper handling of pharmacy coordination and insurance requirements. This complaint concerns both process failures and staff conduct. On Monday morning, I contacted your office to address the urgent need for a prior authorization and refill of my prescribed medications. These medications are medically necessary for my survival--specifically insulin--and are not discretionary or available over the counter. During this call, I spoke with Josephina, who assured me that she would immediately contact the mail-order pharmacy, ensure the authorization was processed, and follow up with me. She explicitly stated that the matter would be handled and that I would receive a return call. None of these assurances were fulfilled. After two days passed with no medication, no confirmation, and no follow-up, I contacted the office again to request a status update. During this call, Josephina admitted that she had contacted the pharmacy a limited number of times and stated that she was "too busy" to do so on the day of my follow up call. This admission was delivered without apology or acknowledgment of the seriousness of the situation. At this point, I had already spent 48 hours in limbo regarding medication required for my survival. It is critical to note that I had clearly explained to Josephina that the mail-order pharmacy cutoff time was 12:00 PM, that insulin shipments could only occur Monday through Wednesday due to overnight shipping requirements, and that failure to meet this window would result in further delay and risk. Despite this information being clearly communicated, no action was taken. By the time I contacted your office again, I had been without insulin for approximately 26 hours. During my subsequent call, Josephina again stated that the issue would be resolved and that a coworker would send the medication to the mail-order pharmacy. I waited an additional two hours. When no confirmation was received, I contacted the pharmacy directly. At that time, Wanda, a representative at the mail-order pharmacy, informed me that only one medication was on file--and it was not insulin. At this point, Wanda remained on the line with me while I contacted your office again to resolve the discrepancy. During this call, I interacted with both Josephina and Araceli (Office Manager). The conduct I encountered was hostile, dismissive, and unprofessional. Despite being informed--by both myself and the mail-order pharmacy--that the insulin prescription had not been received, I was told the issue had already been "taken care of. " This assertion was demonstrably false. I had in my possession: Digital receipts from the mail-order pharmacy reflecting my visit and medications The mail-order pharmacist actively on the call Time-stamped confirmation from the pharmacy showing that insulin had never been received. My partner and the mail-order pharmacist were present for and witnessed the entirety of this conversation. Eventually, your office staff acknowledged that the initial prescription had been sent to the incorrect pharmacy. Rather than correcting this error, the situation was further compounded. Instead of properly resubmitting the prescription to the mail-order pharmacy, your office contacted a local retail pharmacy. My insurance does not cover retail fills for this medication, a fact that was clearly explained. I should not that the local pharmacy called to tell me directly. As a direct result of this action: The medication could not be dispensed. The retail pharmacy placed a hold on the prescription. My account was flagged for suspected fraudulent activity due to attempts to refill a mail-order-only medication at retail. When I relayed this information to your staff--while the mail-order pharmacist remained on the call and provided verifiable timestamps--I was met with further defensiveness, deflection, and what can only be described as active attempts to shift blame rather than correct the error. At no point did your office take ownership of the mistake. At no point was there a meaningful attempt to immediately rectify the situation. Instead, one error was compounded by another, resulting in nearly 72 hours of medication interruption, unnecessary escalation with pharmacies and insurance, and significant emotional and physical distress. I approached this situation calm, collected, and focused on resolution. I did not create this problem. I simply asked for a remedy. Your office chose deflection over accountability and escalation over correction. This complaint is being formally documented. If this matter is not addressed appropriately, my next steps include filing complaints with the Better Business Bureau, consulting legal counsel, and submitting reports to relevant regulatory and labor oversight bodies in California.

I am only rating the front desk staff member seated at the very front . She was not professional…read more After my appointment--which was excellent thanks to the friendly, welcoming, and professional nurse and nurse practitioner--Although I did not get to see Rodriguez during my first visit. I needed to schedule my next appointment, Instead of helping me quickly so I could leave, the front desk staff member(the one on the left after you enter) told me to sit back down in the lobby and wait, even though this was a simple scheduling request. I felt uncomfortable being asked to sit among other patients who were coughing, while she appeared to prioritize other tasks, such as entering information or handling unrelated work, over something that could have been completed in a minute. Also It is very hard to reach the office via phone, almost like they're not picking up the phone. Unfortunately, this experience affected my visit. I am only providing this rating based on that specific experience, not the rest of the staff. That said, the office is clean, and the nurses and nurse practitioners were very welcoming, friendly, and professional.

Dr Robert Wielenga, is a true professional & he knows how to treat his patients very well. My wife…read more& myself have been with him since 2004, never had any reason to leave his services.

I went a number of years back. The doctors office seemed busy and organized. Some of his other…read moredoctors/partners seemed too casual. Dr. Carolina Vasquez was great, an encourager, that was further back... This doctor saw the isolated issue, not how all things related to the whole as contributors or detractors from the illness. Visits left me feeling fractured and ignored. Sadly, the doctor went too far and got sarcastic and personal, belittling even. A bit disturbing and unprofessional. I don't need to bicker or argue to prove my authority over my body or my mind, or my worth. I've danced that nonsense with drunkards. After he expressed his irritation, I informed him I wouldn't be back. I hope his humility returns. Just because you work in a building with your name on it, doesn't mean you're carrying out God's purpose as He wills it. I hope things have changed-pride can quickly lead you aside, take care, Doc and exit that eddy in the river.

Dr. Hsu is the best doctor I have ever had. She is thorough, thoughtful, knowledgeable, and hard…read moreworking for her patients. She is keen and attentive to a patient's needs. Honestly, she's the first doctor I have had that has gotten my health under control since I've been under her care. Their office is beautiful and the staff is so caring and friendly. It's always such a pleasant experience coming to their office.

Dr. Hsu cares deeply for her patients. She goes the extra mile when other doctors can barely spare…read morefive minutes. Best doctor I've ever had.