I have been a monthly subscriber at Carnation Auto Spa's Lemmon location for over one to two years, and it consistently delivers a best-in-class experience within the Dallas-Fort Worth Metroplex. Under the leadership of Site Manager Juan Osorio, this location operates with a high level of discipline, efficiency, and attention to detail. Every service is executed with precision, and the team demonstrates a strong commitment to quality and customer satisfaction. A distinguishing factor is the leadership approach. Juan invests in his team by creating opportunities for individuals seeking to reestablish themselves in the workforce. This commitment to professional development is reflected in the team's performance, accountability, and pride in their work. I would like if patrons to be kinder and provide occasional gratuity to the workers because it makes a big difference. Plus, it would help encourage them that a great job. As a consumer--words can not express how amazing this facility itself is--exceptional, offering modern equipment, a clean and well-maintained environment, and a customer lounge with refreshments and business-friendly amenities. These features significantly enhance the overall customer experience. Patrons cab get cold water, coffee, and donuts in the mornings under cool air on a short time as they wait on their car. The staff is consistently professional from start to finish, efficient, and thorough. This is the only car spa I trust with my 2026 Tesla and Jeep Cherokee, based on the reliability and consistency of service I have received. Gabby is amazing as you check in! This is the only location that represents a high standard of operational excellence and customer care. I highly recommend it to anyone seeking a premium car care experience, and get award praise for effort and efficiency. - Q. Kern read more

Pro tip - Go any day aside from Saturday Love this place! They did a fantastic job on the detail of my suv. A week later and my leather still shines and smells delicious. Saturday was a little crazy- took over an hour, couldn't get my car out because of the lines... I left to go grab brunch and came back. So if it is a weekend just drop your car off or go early. Bring cash if you can for tips or prepare to have Venmo / Zelle for the kiddos. They did a great job and I'm OCD read more

Carnation Auto Spa - Car Wash Near Me - Dallas, Texas

This is honestly the largest car wash of this type that I have been to. They had several options so you could pick a wash that fits your budget. They even have full interior detailing. If you get a membership there's a discount on the detailing. They have an option where you can have the folks hand dry your car as you come out there were not a long lines because there were enough bases open and people working to keep everything moving I will be back for a full detailing. read more

Carnation Auto Spa - Good wash - Car Wash Near Me - Dallas, Texas

My man, Juan, is the best at Carnation Auto Spa. Always service with a smile which is why i go out of my way to hit #Carnationautospa on lemmon 2x month at least. GC read more

I've given Carnation Auto Spa on Lemmon Ave a fair shot (several, actually) and my verdict? It's hit or miss. They offer detail, hand wash and quick wash/drive thru services, with the option to sign up for a monthly membership offering unlimited washes. I'm new to the neighborhood and was coming from an area with a fantastic membership car wash--so the difference is noticeable. Most recently, my car still had some dirty spots hanging out post-wash, and the tire shine I paid for? It looks like they totally forgot it. I paid $25 for the Super Shine and had to do touch-ups on the tires and car body myself. I have a white car, which does have the benefit of "hiding" some types of dirt. But, certain grime can be more noticeable e.g. mud, road dust, etc. To say the least, it wasn't the best service experience at a car wash, but it also hasn't been the worst...just "middle of the road". Also worth noting: if you need to vacuum your car yourself, good luck finding a spot. The lot is tight and fills up fast, especially on weekends. So, you've got to show up early or be prepared to wait. Bottom line: I won't be signing up for a membership. It's just not consistent enough to earn that kind of loyalty. Here's hoping they tighten things up because the location is good. In the meantime, I'm still searching for an alternative that has the quality and value I need. Until then...Happy Car-Washing!! read more

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Honestly, I was looking for a hand car wash place for months now and I have to say every other place. I've looked at review wise. The reviews were terrible. I don't just trust anyone with my car I had called on the weekend to see if they took walk in for a hand car wash since on the website it doesn't list weekend appointments. Someone text me back after I called the main line and told me that yes they take walk-ins on a first come first serve basis and they are open every weekday till 8 PM so I didn't hesitate on the following Tuesday to drive after work which would've been after 5 PM in the middle of traffic hour In Dallas . I arrived a little after 6 PM and they were so nice to take me in the gentleman told me it was gonna be 45 minutes and it was exactly 45 minutes. They had me wait in the customer lounge, which I have to say is very clean nice and cool. Has a TV workstations and free bottled water. I have to say I am super happy. They literally cleaned every nook in my car and my car looks brand new. I can't wait to be back and I will be recommending everybody. I know to come here. read more

Gabby was super helpful! Very inexpensive and great quality wash and amazing brand new car vaccs

I did the exterior detail. Did a really good job. Price was reasonable and it only took a couple of hours.

Carolina was amazing upon entering the car wash. They always treat my car great! Will definitely return in the future. read more

Carnation Auto Spa - Car Wash Near Me - Dallas, Texas

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Great customer service. Maria always with a smile. Had to stop service fuel to moving out of town

Very disappointed... Went there this morning at about 1145am and was told that it would take 45minutes for a carnation wash inside and out. Which is what I usually come in for. I get to the detail area about 1150am and 1215 they had already taken two other vehicles that came behind me. I inquired about the wait and the blue shirt guy said let me see what's going on. 5 minutes later I said I really just need a refund at this point since I have to be at work at 115pm. He said let me see and proceeded to ignore me. I walked back to the front entrance and requested a refund; he said he would see what's going on he radioed to see what the wait time and why did they take two cars in front me. The guy said not sure why, but no one knows what's going on " it's just disorganized today" he told me he would have a manager call me. Which hasn't happened, no call from anyone. He processed my refund he said would probably take 24hrs to appear back on my credit card. I was really disappointed on the lack of concern or customer service provided today. Please advise if this is just the new norm at this location or throughout the company. Still have heard nothing back from anyone at that location... read more

Falsely lied to about a deal for $11 for a basic wash and told either way you pay me $11 for one wash then get a free month. Then my card was falsely charged $22 for a month after the 30 days ended. Never did I sign a paper, or agree to a membership. I contacted the manager and drove by in person who wanted all the details in the world, denied a refund, and make the process impossible. My fiance and I will never spend another dime at car nation and will happily wash our car at Zips across the street and encourage you to as well! Do not get scummed into this auto membership. read more

They do a really nice and thorough job of cleaning your car when you do an interior/exterior wash, but it takes a realllllllly long time. My average time spent here is 2-3 hours! They also threw away things that were not trash in my car, which is good intentioned? but frustrating. read more

My fave carwash! The service is always top tier, the staff is friendly and the quality of the washes are great. They always do an amazing job with my car. The only downside with this business is that they don't take apple pay. read more

Chaos. We bought the $28 service which is supposed to include wheel cleaning, drying and polishing. After the wash, staff directed us move our cars somewhere convenient for them to wait for them but then forgot about us. After a lot of waiting around, they did a few half drying wipes and left a bunch towel streak marks on my car. They forgot the wheels. I think my car looked better and less streaky before the wash. Now I need to find another car wash place to clean up their job. Waste of money, waste of time. read more

Carnation Auto Spa - Streak marks all over the car right after the wash. - Car Wash Near Me - Dallas, Texas

They raised their prices. The top one used to be $20 now it's $24. That's absurd. They made the $13 wash $10 but cut a few things from the package. It's just water and soap now. These businesses are raising prices and call it inflation. I'm not dumb. Sure there are things that really inflated but this! It's just water and soap. My water bill hasn't increased so I know yours hasn't. Soap doesn't cost that much. Sadly, I won't be back because I'm not supporting a business who price gouge consumers read more

Great car wash! Great value for the money and my car always sparkles afterwards! Thanks to Jose for being such a kind human being today!

GREAT WORKERS - TERRIBLE MANAGEMENT. Loved this location and when it was Carmel. Since Carnation took over just entering is complicated, as what the heck is going on post wash. Prices are now exorbitant lowest price full service wash is now $40. Definitely will be on the look out for a neighborhood kid wanting to make a few bucks. Review date 10/15/2022. read more

This place sucks. I came at 6pm to get a car wash. 2 hours prior to close. I chose an exterior wash and then asked for the inside to be cleaned. She loudly said NO! I was taken aback and said what? She said no inside today. I looked at the sign which said full service stops 30 mins before close. I pointed to the sign and she then said no the manager said we don't have enough people. Wut? read more

Worst car wash I have ever been to, the lady was lazy, and did not even clean the interior good and the wash was completely mediocre still had first and dust on my car after an hour supposed to be detail! I will never be back ever worst 55 dollars ever spent totally wasted my time and my money, we were in a hurry or we would have demanded our money back or a new wash, this was totally unacc read more

I came back after a road trip, so the car was dirty and I needed cleaning. I paid $55 for the exterior and interior cleaning. Overall, they cleaned my car well. From a far, my car is looking shiny and refreshed. However, upon closer inspection, my car still had dirty spots here and there. On the exterior, there were small streaks, tar, and other dirty spots that are hard to spot from far away. There was one stubborn tar spot on the car that they said they couldn't clean, but I was able to clean it myself when I asked for a towel. As for the interior, there were still dirt at the bottom of the car doors from my road trip. They were kind enough to clean most of spots out when I pointed them out, but they seemed rather annoyed. It also seemed like they were glaring at me as I was driving out the driveway... I don't think this service was worth $55. I would probably recommend getting the cheapest option and then hand clean the rest of the smaller details yourself. read more

Came here for a car wash and was not impressed with my detail at all for the price. They seemed unenthusiastic and just hurrying to get you through the line. read more

Zero stars not an option. Mediocre car wash with a predatory pricing structure. The membership program is an absolute scam and the online cancellation instructions don't work. DO NOT GO HERE! read more

The layout is terrible. Vacuum spots are never available after the drying station. There is no waiting space for the vacuums. The people running the car wash put zero effort into washing your car or even try to get all areas of your car before the machine. read more

Shauna is always awesome at the entry to greet with a smile and help with services! Thank you Shauna :)

eduardo helped me and he was the best! love this place for the staff, services, and care. they always answer my questions with patience and kindness. read more

For $29, the wash was terrible. My truck and windows are still dirty. Will have to go somewhere else for another wash. Heavily do not recommend. read more

I paid $55 for inside door, floors, mats,console, dash, tires, and wash etc and when I got home I had to go over and clean the multiple missed spots myself. They did the grunt work so I'm not mad about $55, but I asked if they can shampoo the passenger seat and they said shampooing seats is $200! I did the one seat myself with some upholstery foam cleaner so no big deal and I'm glad I didn't pay $200 because you WILL have to go clean spots they miss anyway. I'll hit up my son's cousins next time lol and stop being so pushy trying to upgrade us lol I'm not getting some car wash membership or detail membership lol I usually detail my car myself so it's not a good investment. They are relentless lol stop being a pusher I said NO! lol they're nice kids just doing their job so this is directed towards management lol Edit: I had my car done at the Mockingbird location before and they didn't clean my inside windshield and it was streaky and I went back twice for them to clean it better. They also didn't clean the seatbelts that clearly had spilled coffee and chocolate milk on it. Just know you'll have to clean missed spots lol read more

Mercy & Max was the absolute best employee! Had to take the time to sing her praises and hear of Carnations team. Perfected towel dried and NO Line! Thanks again mercy & Max literally cannot beat these people. read more

Carnation Auto Spa - Car Wash Near Me - Dallas, Texas

I've been to the one on Lemmon Ave and the one on E. Mockingbird. Both are hit or miss and not worth what they charge IMO.

Love this place BUT they need heaters for their order takers and car finish-out staff!

Pathetic wash. I paid extra to dry my truck off and wipe the wheels and it was still filthy. Wheels look like they had not even been touched. Running boards completely dirty. Bottom of the whole truck and both bumpers like nothing touched them. Don't go here. read more

Great car wash, line always moves super quick!! Different wash options and monthly membership options. Kris is so sweet and helpful!! Great customer service from her read more

Not worth it- paid extra for my tires to be washed with my service and they look awful. Very crowded so have to wait forever to get a vacuum, my windows were really streaky read more

Carnation Auto Spa - Dirty tire - Car Wash Near Me - Dallas, Texas

Greeted by a man who tried to sell me a membership, while talking super fast. I declined and am so happy I did. I chose the $20 wash, which was them running my car through their automated car wash, then 4-5 of the workers drying my car, and sending me on my way. I asked about them vacuuming and cleaning the interior and the workers told me it would be an additional $15. What a scam! read more

Carnation has been great. We had a small issue recently but they came to the rescue and addressed it plus offered me a free car detail. Thank you for being prompt in your help and customer service. read more

Great Car Wash, Super Busy on weekend mornings. The wash is one of the best and then the towel dry is very thorough read more

Carnation Auto Spa - Car Wash Near Me - Dallas, Texas

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This is right when I got home from the car wash.. I paid for the most expensive wash ($27) went thru the tunnel, they wiped my car down and shined my tires. It looks like the front of my car was not even touched.. still filthy. read more

Carnation Auto Spa - Car is still dirty - Car Wash Near Me - Dallas, Texas

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I LOVE THIS CAR WASH.. Maria who told me to just try out the monthly membership has changed my life. We all know how crazy Texas weather can be raining in the morning & sunny in the evening.. so being able to go through the wash whenever I want is so convenient. Thank you MARIA.!!! read more

I've taken my car to this car wash a number of times and consistently have had great experiences. I think the interior cleaning is done especially well, but I'll also stop by on days when I just need the exterior cleaned. They're quite efficient. Also last time I was there I noticed the free coffee station outside which was nice. I'll certainly be back here again soon! read more

Carnation Auto Spa - Free coffee - Car Wash Near Me - Dallas, Texas