1. Carmichael Medical Clinic

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Carmichael, CA

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Carmichael Medical Clinic

3.6 (23 reviews)
Open • 8:30 am - 3:00 pm
Updated 3 months ago

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Waiting room trash can overflowing at the opening of the new business day.

My husband and I scheduled our first IV hydration therapy appointment a week in advance for 9:00 a.m. We were excited to try this clinic and were instructed by the receptionist to arrive a little early to complete paperwork. We arrived around 8:45 a.m. only to be told there was no doctor in the office yet. The receptionist said she didn't know when the doctor would arrive because she was dropping her children off at school. Since we were early, we waited in our car and returned at our scheduled appointment time of 9:00 a.m. We were again told the doctor still wasn't there and that we would see her come through the front door when she arrived. At approximately 9:04 a.m., a woman arrived, so we went back inside, but we were still told no one was available. While waiting, I couldn't help but notice the waiting room trash can was overflowing with garbage, and there was a bug crawling across the floor. That was not the first impression I expected from a medical facility. Around 9:15 a.m., three staff members arrived, and we were finally given our paperwork. My husband's paperwork was correct, but mine listed the wrong procedure. I was told to "just sign it" and that it would be corrected later. I politely refused and asked that it be corrected before I signed any medical documents. The look I received and the receptionist's attitude immediately changed, which I found very unprofessional. We were then instructed to leave Suite 4 and walk to Suite 2 a few doors down. When we entered, the receptionist didn't acknowledge us. From the back office, we could hear what I believe was the doctor having a conversation about painting with another gentleman while we continued to wait. We weren't called back until approximately 9:34 a.m. We were then told that one of us could sit in the patient recliner while the other would have to spend the approximately hour-long infusion sitting in a metal chair. That was surprising and not at all comfortable or accommodating for couples who scheduled appointments together. By this point, we had been waiting over 30 minutes past our appointment time. I completely understand that unexpected delays happen, but there was no communication, no apology from the doctor or staff, and no acknowledgment that our time had value too. Between the late start, the dirty waiting room, the overflowing trash, the bug on the floor, the incorrect medical paperwork, the receptionist's rude attitude when I asked for my paperwork to be corrected, and the uncomfortable setup for the procedure, I no longer felt confident receiving medical treatment there. We chose to leave without receiving our IV hydration therapy. This was supposed to be our first experience with IV hydration, but unfortunately it left us extremely disappointed. Professionalism, cleanliness, accurate paperwork, and respect for patients' time are all things I expect from any medical office, and this clinic fell short in every area.

2 weeks after

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8 days ago

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6 months ago

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3 months ago

Staff are friendly and provides great customer servicea and the services provided are professional and comprehensive.

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3 months ago

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Neha J.

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4 months ago

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Neha J.

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Review Highlights - Carmichael Medical Clinic

“Neha for the first time with the help of my best friend bringing me, as its been a couple of years for me.”

Mentioned in 4 reviews

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Been calling back-and-forth trying to get a refill for the last two weeks to know availability even…read morewent down to the office on Manzanita Avenue and was told that they are no longer in business there it's a shoe place there now for people with bad ankles unbelievable, Call the office Napa Valley called office Vacaville to know availability also no one is even try to call me back to let me know anything they are full of garbage I give them zero stars.And I also received the email yesterday stating that the office was sick and everybody had Covid but now they're back in business bull crap I called every office yesterday right after the email and the same thing to know availability

California pain management specialists Carmichael California Manzanita avenue...........I've been…read moretrying for over a month to get an appointment in this office for paim specialists of Carmichael i have a referral for my doctor a month and a half ago and I still can't get a hold of anybody on the phone they never call you back I even have my doctor's office calling them and they won't call them back either I can't set an appointment because nobody ever calls you back or responds to your emails nobody ever answers the phone it's only an answering machine I left them 4 emails 8 phone calls still no response I give them zero Stars supposed to be a doctor he can't even help people in pain I can't get an appointment because they don't call you back at all ever

Vital Total Health Medical Group

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1.0(4 reviews)
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I was dismissed after asking to reschedule because of my disability. I was never told before…read morearriving that my appointment was going to take 2 plus hours. Had I been informed in advance I would have planned accordingly. Instead of showing understanding, or offering a reasonable accommodation, the office chose to dismiss me. I tried to explain that my transport was to be here within the hour, but the staff would not budge. The girl went in to Dr. Greer's office and when she came out, she pointed to the door and literally threw us out. I am a 71 year old gentleman with many comorbitities, and still they had no compassion. They basically kicked me out of the office in the extreme heat as I waited for my transport in my wheelchair. My caregiver called them once we got home, and the woman who answered said that the report indicated I was swearing and abusive. I got angry because she threw us out, as anyone would have been upset, given the rudeness and lack of compassion. My caregiver went back to retrieve my 20 page application that I tediously filled out. When she got to their office, she overheard Dr. Greer inviting someone back to his office for a beer. Their lack of communication and respect for patients with disabilities was unacceptable. Based on my experience, I cannot recommend. This raises concerns about how patients with disabilities are treated. Patients deserve clear communication, respect, and equal access to medical care, not to be penalized for requesting accommodations. I have filed a complaint with the appropriate agencies so this experience can be reviewed in its entirety. Interestingly, I believe that a HIPAA violation took place, as it could have been anyone picking up my PPI.

This was the creepiest place. I walked in and it looked like the inside of a trailer home. The girl…read morelooked over her cubicle wall, saw me and ran away. Then the girl in the cubicle behind her looked over her wall and asked if I had an appt. I said yes and she asked me my name. Then they had me go into the "medical" room which felt like an old living room with a medical bench that was messy. I sat in a recliner, the type you would see in somebody's living room. It felt really odd. Both girls acted like they were just people off the street. They started to take my blood pressure and I asked them "is this even a real doctors office? " and the girls looked at me and said yes. I said it doesn't feel real - on top of that they never ONCE asked for my ID or medical card. I kept telling them that this place was so weird and that it didn't feel real, and both girls just kept saying."yeah... it is weird" then finally the one girl gets on her laptop and starts going over my medical notes that I submitted online and she literally just says "how can we help you today? " I was an absolute shock. I have never walked into a. "drs" office where they didn't know what they were going to do with me. I explained to them I have no idea, what does it say in your notes? My doctor referred me to you and you guys are the neurologist so why am I supposed to tell you what to do? And then she just kept asking me. How can we help you today? I was so freaked out this place felt so sketchy, I just ended up leaving. Don't go here!

Lisa S Sundberg, MD

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1.9(8 reviews)
1.5 mi

I had an appointment with Dr. Lisa Sundberg earlier this year to discuss fertility issues and to…read moreget a few things checked out. The office (Granite Bay) was clean and staff pleasant, but the actual appointment felt cold , impersonal and left me feeling violated. When you are dealing with such personal issues as trying to conceive, having someone barely listen to your concerns or questions leaves a lot to be desired and left me feeling like a chart and not a person. She refused to even discuss a condition I thought I may have (since diagnosed) and just told me to take my temp for three months and then to come back. Losing that valuable time is a slap in the face which could have been prevented had she listened to me. Oh and a surprise....special exam if you will....warn a person will ya? I will not "relax" when you for some unknown reason decide I need to have that done on a surprise basis. It was unnecessary and ridiculous. Brush up on the bedside manner for your next patient, I will be looking elsewhere.

Dr Lisa is a great doctor! she's very polite and kind, and she doesn't rush you if you have…read more questions, she'll answer them with patience. I saw her both both my pregnancies and I would recommend her to anyone. Added in 2013 : I am really surprised by the negative reviews on here. Both my husband and I really liked her and my sister in law saw her with her first pregnancy and had no issues whatsoever.

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Michael D Krick, CSCS
Michael D Krick, CSCS
Michael D Krick, CSCS

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Carmichael Medical Clinic - familydr - Updated October 2026

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