Bought a car that was advertised (and priced) as in "Excellent Condition". However, what they…read morefailed to mention is the holes and cracks in the frame from a surmountable amount of rust, a missing AC belt, multiple fluid leaks (including a steadily dripping fuel tank), and rear suspension damage. Did not respond well when questioned about the validity of the new PA inspection due to the immense amount of rust to the frame, also claiming that it was not his responsibility as the dealer to make sure the car is in good condition before advertising and selling it as "excellent condition". If you choose to buy from him, definitely insist on bringing it to your OWN mechanic. Good luck...

I bought a 2005 Prius from 4 Below Auto Sales in Willow Groove, PA. After I purchased the vehicle I…read moretook it to a Toyota Dealer and had them do a thorough evaluation. As a result I would not recommend purchasing from 4 Below Auto Sales to anyone for the following reasons: 1) The vehicle was not suppose to have been in an accident. It turned out that it had been struck in the front and among several other things the radiator was cracked and leaking. 2) The rear brakes were frozen open and the front brakes while working needed to be replaced along with the rotors. It appears that the vehicle had been sitting for a long time on moist unpaved ground. The sway bars front and back are deeply corroded and must be replaced. 3) The heater was not working and as result in in a cold rain driving to the Toyota Dealer the windows kept fogging up and I had to pull off the road several times to wipe them off. 4) The muffler is being replaced because it is all taped together, corroded and carbon monoxide could leak into the cab 5) The electric door looks will not take a command from either of the keys provided so the car cannot be locked at this time. I purchased this car on an As Is Basis so I foolishly must except all responsibility yet I believe I should have been told the vehicle had been in an accident and from a safety stand point I should have been warned about the condition of the brakes. I am sending you this note to you because I believe people should be alerted to the practices of 4 Below Auto Sales in Willow Groove, Pa. I paid $5000.00 for this automobile and currently I am investing a little over $2000.00 to make it safe and runnable. The vehicle should not have sold for more than $3700.00 and the buyer warned of its safety issues. At $3700 the cost for a 2005 Prius with repairs would still be close to $6000.00. An individual who did not have it expertly evaluated would have been at great risk and if they could not afford to make the critical repairs would be stuck with an unsafe vehicle.

The recent reviews from the last year are negative and I won't discourage anyone from taking it…read moreinto consideration. But having purchased from that dealer in 2026 I hope a recent review can help steer them in the right direction. The good; Customer service was good. There's been much worse, I can speak on the salesman personally, Jalen, who went out of his way to sell me a vehicle.Teaching me briefly on manual driving , being able to deliver my car and give me a reasonable discount. The bad; The car I brought didn't seem to have too much care and they just wanted it off the lot. Power steering fluid was low, and the inside smelled very used. Not even an air freshener. I still took the car because I work on them and don't mind some extra work but for the average car buyer I can see this being a turn off. The ugly; While I mentioned they provided a discount, they added in a $300 charge for some safety/security feature that you can't opt out of. They claim is reduces your insurance but in my experience it has only saved me mere cents. Being it's also a manual I don't expect this car to be stolen anytime soon. Overall, I'd recommend this dealer if you're buying cash and know what exactly you're looking for. Based off my experience I'd recommend more care to the vehicle being sold to me, it's a bad look for them if the vehicle I'm test driving can't even steer properly and smells like someone's rear end.

Brought my CX-5 back after newly installed front brake pads squeaked for 6 months straight. Server…read moremanager lady tells me brakes look fine,just brake really hard. What an f-ing insult to my intelligence. Wrong answer miss. The dealership was under different ownership when i had the brakes done. Dismissing her bullshit answer, i purchased new pads and rotors, had them installed for $240 total, less than half the amount the dealer charged for the pads alone. That service manager has to go or i will. I've bought 2 cars from this location in the past 7 years. Under Sussman, it was a a great dealership. Now it's just a bunch of slicksters.

There isn't enough space on yelp to explain how amazing, thorough, helpful and customer-minded…read moreNazar and Michele are. I have never been to a dealer to buy a car - new or used. Nazar's was my only experience and I do not want any other experiences. Nazar and Michele made buying a car very simple and walked me through the whole thing without making me feel like a moron. They truly have the customer's best interest in mind. I got a fantastic deal on an absolutely beautiful 2012 Nissan Sentra. That is another point I'd like to make - at this establishment you will never find a car that you would have doubts about buying. Nazar goes out himself to pick out the cars and would not buy a piece of junk to sell in his good name. This is a very respectable business and if you are in the market for a "(almost brand) new to you, previously loved and well maintained" car for a more than fair price then this is the place to take your business. You will not be sorry. I will NEVER buy a brand new car when I can get the same value from awesome (not pushy) sales people.

Honest in troubleshooting. Prompt dealings. Sincerely advise to avoid unnecessary spending on…read morevehicles.

I was really in need of a good quality yet well priced car but kept running out of options until I…read moreencountered Sun Auto Mall. The car they were able to provide was well within my price range and I've had no issues with it since the 2 years I've had it. Highly recommend if you're in need for a reasonably priced car that's good quality!

I visited this place sometime ago and really liked the customer service, they have a nice…read morecollection of used cars and prices are good too, the owner Anju explained about the different cars and the financing options, very impressive and would recommend to anyone looking for a used car

My circumstances for the purchase of a Nissan Maxima wasn't exactly a thrilling one. We managed to…read moredeploy our airbags and had to find a replacement asap. However, the process with moving forward with our replacement at this dealership was painless. See a car you want? Make a request online. The answer we received was the same day I believe. While there was a small delay with our appointment, the facility is gorgeous, so grab a coffee, chose a comfortable chair with or without seating, and have some coffee or grab a bottle of water. And how about them bathrooms? Every single one appeared to be private and handicap accessible, like entire rooms within the restroom. The paperwork process we went through here was the only impressive paperwork process I've seen in my life. There was a huge table screen for viewing documents and signing. I'm pretty sure you can't place a mug of coffee on it, but that's impressive stuff. All info is on a usb drive and given to you after signing. Everything is delivered by folks who look and sound like they went to finishing school and ran through a magical polishing machine before coming to work. We didn't buy a Lexus and we didn't need to bother with financing, and the car we purchased would've easily been moved off the lot the next day or week, but they certainly treated us like their other high-end customers. After a super efficient process, congrats and a handshake, we were presented with our immaculate three-year used vehicle. Imagine all of those positive vibes after a massive personal screw up. If I'm ever in the market for a Lexus, I'll be coming early to enjoy a cup of coffee.

Poor services and even not tell exact when they closed for pick up hours. Terrible dealerread more

I'll start this review by saying that in my opinion Willow Grove Auto is THE BEST automotive…read morerepair/maintenance location in this area by FAR! For years my boyfriend, mom and I had been taking our cars to places like Pep Boys. Where the service was average, the cost was pretty steep, and well, it's overall just very impersonal. Half the time I felt like there would be a major problem WITH my car AFTER taking it to them for something routine. Luckily, about 8 years ago we found Willow Grove Auto. And I can never imagine taking our vehicles to anyone else now. First off, its a family run business located right by the Willow Grove Mall. The owner Bernie is a great guy who clearly prides himself on giving customers excellent care, fantastic customer service, and the best price he can give you. In fact, there are always deals or specials, like coupons for inspection, etc. The mechanics there are AMAZING. They are VERY experienced and are great at both older cars (like mine which is a 99 Plymouth Voyager) or newer vehicles. So many times I have described a problem over the phone or when dropping off the car and before they even look at it, they have a good idea of what the problem may be, and what I can expect to pay. They are also excellent at figuring out more complicated issues. I've run into some pretty odd issues with my van after a car accident and they do everything to take care of the problem at a very reasonable price. There's been many times when we have needed help in an emergency. For example, we got a flat tire while leaving for a vacation. We dropped by and they were able to fix it within a half hour so we could get on our way. Growing up I always heard things like "you can't trust mechanics". Or since I am a girl "Make sure you bring a man with you when taking your car in". LOL These statements are just RIDICULOUS when it comes to Willow Grove Auto and do not even SLIGHTLY apply. They do EVERYTHING they can to give you a fair price, an honest evaluation. I can't tell you how many times they have talked to me and explained EXACTLY what they were going to do so I wasn't in the dark. They are always upfront and honest. If they recommend something, it means you need it. These guys aren't gonna go and sell you new tires just to make money if you don't need them. But they WILL do everything they can to keep your vehicle up and running smoothly and safely. And finally, they make the experience simple and pleasant. Everyone is friendly. They take the time to get to know their customers and familiarize themselves with your needs. I'm often surprised by how much they remember without even looking up the details in the system! They also know money is tight for me, so they ALWAYS call with an estimate before doing anything major to the vehicle. I could go on and on about how great they are but rather than do that, I urge you to take your vehicle to them just once. Because I have a feeling that after one visit, you will never want to go anywhere else again. Thank you to everyone there for being so great!

I had heard good things about the place, but when I took my car in for inspection they went ahead…read moreand did an oil change without consulting me. The oil (synthetic) and filter they replaced had less than 300 miles on it.