Oh, this was such a sweet surprise today. Caramel florist really delivered a beautiful arrangement that my husband picked out online. I'm not sure how much you paid so I can't talk about the value, but this was such a lovely arrangement. I'm sure it was worth every penny. It is probably the best arrangement that I have received from a florist in a long time. Thank you so much to the staff at caramel florist for making my day. read more

Carmel Florist - Florists Near Me - Charlotte, North Carolina

Received the cheapest plant from this florist that was sent as a thank you. It was 6 small plants still in their containers like you buy at Lowe's. She couldn't even make the effort to put them in dirt in the basket. It was so pathetic looking. Told my realtor not to buy from them again. Talk about tacky, I could do a hundred times better. To edit: If you leave an unsavory review, they harass you by phone. No thank you. 2nd Edit: This florist has left me no less than 5 voicemails saying We need to talk to you. Not like, we want to do better or how can we make things better. Just...We want to talk to you! Just stop! Your obsession with a review is ridiculous and is going to cause you to lose business! read more

Carmel Florist - Florists Near Me - Charlotte, North Carolina

The smell when you walk in is inviting and pleasant. The staff is friendly enough lol- I guess. They are not much for conversation lol but very good at their work. For events they say you can call but to like for you to come in to talk through what you like. They seem to have a wide variety/selection which is nice. We got a small bouquet for $35 and for the quality very good pricing. read more

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I was trying to do my best, so I called the best. I feel punk'd. I called Carmel Florist because of their reputation. Was expecting to leave a rave review. When I saw multiple pictures, I literally felt myself 'deflate'... It looked like I had flowers from HT delivered - and I even upgraded to the deluxe. Very underwhelming display. In addition, there was no message, after having repeated it several times. Name was misspelled. Yes, I spelled it. A typical southern name :/ You know what was right?? My cc# What I DO NOT WANT is a follow up explaining how busy they are. THEN DO NOT ACCEPT ADDITIONAL ORDERS. {(***)} read more

One of the rare places in Charlotte offering a Japanese style ikebana arrangement. Actually wish they had more styles like this as the arrangement comes out more polished and less random than most other types. We were very pleased with the artful results! read more

Carmel Florist - Ikebana style arrangement - Florists Near Me - Charlotte, North Carolina

MY FAVORITE flower store!! Highly, highly recommend!! I've ordered multiple times from here and each time they truly deliver with exceptional and harmonious combinations of fresh flowers. Very friendly service too! I've grown to love and trust this flower store so much that I requested that they make my wedding flowers. Elena was SO pleasant, clear, professional, and all-around thorough!! She checked in with me a few times to make sure all my desires and wishes were fulfilled to top par quality and accuracy. The flowers were so much prettier than I expected!! And I was so wonderfully surprised on my wedding day to see that my bouquet was a lot more generously filled!! Elena and her florists truly put heart into what they do and I just LOVE LOVE LOVE them!!! Aren't the flowers just BEAUTIFUL!!?! read more

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I was in a tough situation as I was bringing flowers for a Celebration of Life for a close family friend and the florist I coordinated with never delivered the flowers. Showed up at 10am Saturday and the owner told me no problem she'd turn it right around. 3 hours later I picked up the arrangement and I couldn't be happier with it! Fantastic service...thank you Shannon read more

Got these delivered! Great customer service, called me because there is a gate at my place. Very nice! ( speak Russian is a plus) Fresh flowers!!! Just beautiful! read more

Carmel Florist - Florists Near Me - Charlotte, North Carolina

Had a GREAT TIME at the International Women's Day event at Carmel Florist! Beautiful flower arrangements, fun atmosphere. What a beautiful evening @ Thank you! read more

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Beautiful floral arrangement delivered the same day that I requested them. I have used Carmel Florist before and have never been disappointed. read more

These ladies are the most amazing florists in Charlotte. Their flowers come from Europe and are not "hot house" flowers we so often see. The flowers reach their peak many days after delivery, and they light up the room with their huge blossoms and fragrance. The owners may not speak perfect English and their flowers may not be cheap, but they are worth EVERY PENNY! This is the local business we need to remember, when we want amazing, healthy, fragrant blooms. read more

My Valentine's Day flowers were delivered yesterday and not only were they absolutely beautiful and smelled wonderful, the roses were HUGE! A couple other ladies in my office got flowers as well but from the big corporate places and already theirs are wilting. Mine still look fresh and gorgeous! The young lady that delivered them was very friendly as well! read more

Carmel Florist - Florists Near Me - Charlotte, North Carolina

VERY Disappointed!! The whole point of showing photos of floral options is so that the buyer knows exactly what is being purchased. This eliminates sender and recipient disappointment. Fresh flowers are pricier in some parts of the country, so it's important that the photo be a true representation of what will arrive. I sent my mother a "Christmas Dozen" red roses in a red vase and upgraded it to premium. My mom actually sent me a picture of an arrangement that someone else had sent her, because she didn't want me to be embarrassed at how my arrangement looked. I called Carmel to say that they delivered the wrong bouquet. The manager said that they had given her a nicer vase than shown, costing $20. Well my mom is 85 years old and does not need another vase. I wanted a big, festive, sparkly arrangement as depicted. Seriously, it had one pine cone and two little balls. I will say that the roses were gorgeous. But the festive fluff was missing. The florist pic is the standard bouquet. I upgraded two steps to the premium.... read more

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I placed an order here to send to a friend for a birthday. I wasn't specific in what I was looking for and I gave them a price and a delivery date. They NAILED IT. The service was friendly and helpful, the design was beautiful and impressive. They delivered on time and the arrangement was very well received. 100% will be a repeat customer. Definitely recommend! read more

Extremely rude service. Day before Easter and wanted to get prom flowers ordered for my boys. The woman basically told me to come back at a later time. I had spent my time to get to her shop and she sends me away. I understand Easter is a busy time , but she has lost my service and I hope all those that read this will think twice before buying flowers here . There is a reason this shop only has 3 star rating out of 5 ! read more

Rude customer service. You'll be lucky if you get what you actually ordered. What was delivered wasn't what I ordered. HIGHLY disappointed. Do not recommend at all. There are a BUNCH of florists in Charlotte that are way better like Herr Fresh Flowers who will actually do what you want. read more

I have never been a customer and never will be! Was parked outside going to another store in the shopping center and their delivery boy comes out with a box of flowers and starts angrily complaining to me about parking too close to him. I was well in my parking space, he had room to open his door completely and still had roughly a foot between his door and my truck. Not sure if he had a bad day or wanted to get home on a Friday, but I will never do bussines with a company who's employees swear at people who are minding their own business just to get some of their anger out. I highly recommend finding a better, more professional florist read more

My long time favorite and go to flower boutique in the neighborhood. Girls always suggest freshest flowers and best arrangement for an occasion. I often order last minute for friends and clients, and the shop always accommodate my needs. Definitely recommend Carmel Florist to everyone! read more

This florist is extremely unreliable. I ordered for flowers to be delivered on Valentine's Day and they didn't deliver till after 8:00pm. No heads-up call was made about the delay. The most egregious part of the whole sordid affair that they actually billed my credit card twice. I had made the order by phone and had given them my credit card details on the phone. Maybe they assumed I wouldn't notice. PLEASE DONT USE THEM. RUN!!!!! read more

Great group! I called for same day delivery and with minimal input from me, they delivered a beautiful bouquet very quickly. Thanks!

I guess they think you will not see what they actually sent. Let's just say I was mortified Cheap, cheap cheap.in my opinion I should have went to the grocery store myself. But it gets better when I called to inquire hoping there was some mistake, trying to give them benefit of the doubt I get a argumentative lady with a foreign accent. I desperately wanted to recoup the money I felt they messed up. She flatly refused to do anything to make the situation better. in other words I felt ripped off big time. A honest business person would had made it right but instead chose to go this route well .......Sorry I was forced to go this route Take the time to put you on yelp and expose your stupid business decision read more

I went to buy roses. Very rude staff and they quoted three hours to put a dozen roses in a vase. Thank you Fresh Market!

I was standing in Steele Creek Cemetery awaiting the start of my mother's graveside service, and a well-dressed man came forth from the people gathering on the lawn, holding out a beautiful basket of plants and flowers for me, for this occasion. I was touched. How had he even found me? The flowers were ordered by a couple from Washington State, in D.C. for a funeral themselves, and addressed only to me at Steele Creek Presbyterian Church--I do not live in Charlotte. The beautiful arrangement in the basket reflected the sentiment of those who had ordered it. It graced the front of my mother's casket, and simply made me smile. Now a friend is nurturing the plants in the basket through the winter. I highly recommend Carmel Florist for going "above and beyond" to rush this gift basket to me "just in time." Thank you. read more

I went in to order the corsage for my son's prom date. They were very helpful, made great suggestions, and made everything easy. On the day of the prom, I found out his date didn't order a boutonniere shortly before it was time to leave. I ran by the shop and they were so accommodating! Fortunately, it wasn't a holiday or anything and they were able to make a flower to match his date's on the spot! I would highly recommend them to anyone looking for a local florist. Thank you ladies!! read more

I placed an online order last night. The owner called me this morning to ask for my credit card information over the phone, because the system didn't capture it. I said that I don't provide that kind of information over the phone in response to someone calling me. It could be a phishing scam. She said that the system wouldn't show her all of my secure information, which in my mind is exactly the way it should be. She said that she could not process the order without me giving her all of my credit card information over the phone. In which case, why use the website at all? That's a busted website. I then proceeded to tell her a million other things that are wrong with website. It's not even worth my time to go into here. The point is that if you are ordering more than one bouquet to go to a single address, the website is obnoxiously tedious. I used the word "sucks." She kept interrupting me and didn't want to hear any criticism of her website. But when I used the word "sucks," she got really angry and said that she refused to process this order or any future orders from me ever. There was no point in continuing the conversation, so I hung up. She called me back and was angry that I had hung up on her. I hung up on her again. In this day and age, ordering flowers should not be this hard or involve this much hostility. read more

I LOVE this place! They are always very helpful and nice. Their flowers are always fresh and are always ready on time. Can't say enough good things about them! read more

HORRIBLE CUSTOMER SERVICE & HORRIBLE PRODUCT!!!!! I ordered flowers from here for someone special to make a special day! Upon delivery they were DEAD and the leaves were wilted! When I reached out to the shop they just made excuses for the dead flowers and no way reacted that she was concerned or wanted to resolve my issue. She just contiuned to say that she would pick them up. The women Elena stated that she made the arrangement herself and they were fresh flowers and they were fine. I explained to her that one I paid extra to have them delivered early before 12 and they didn't get there until 3 PM. After all that she then called the person receiving the flowers at work and wanted to talk to them about the delivery and wanted to know what they looked like. ( after googling their work number) I advised her that I have a picture and I would send it to her. She didn't care to see it. I also explained to her that I was embarrassed and she laughed. She just kept repeating herself over and over that they were fresh flowers! I explained to her that I would have gotten a better quality from Walmart for $18.99. Do not use this florist! You will not get what you paid for and you will be highly embarrassed as well read more

My poor children who live out of state, have no idea how cheap and ugly the flowers I just received from Carmel Florist are. They do not resemble the online photo at all. I actually laughed at the gentleman who delivered them to my door. They spent $60 and they are not even worth $6. Shame on you for calling yourself a florist! I took photos just to prove what was delivered. read more

I ordered flowers to be placed in advance on the table at the restaurant my wife and I went to for our 5th anniversary. They came from Carmel Florist and were perfect. Great vase, vibrant colors, and perfectly fresh. They lasted a long time afterwards too. Will definitely order again. read more

This is a true small business owned and operated by East Europeans. I've purchased flowers here about 6 times, and I'll keep coming back as long as their prices are reasonable. Some of the other reviewers for this Florist have said the women here are rude. If you yourself don't act like divas, and are initially friendly to them, they reciprocate. I've been here when it's a busy time like Easter or Valentines Day, and they're super-busy at times like that. It's owned by a Russian native, and I've only seen Russian or Polish women here, and they're often a pretty serious bunch when working, like many Eastern Europeans, but don't mistake that for being unfriendly. No, they won't call out "How're y'all doin'?" when you walk in the door, but the flowers are always super fresh, nicely selected or arranged, and last almost a week. I usually skip the vase and ask for a few more flowers in a long box instead. If you're friendly to them and start a conversation, they'll light up and can be very engaging. They might even slip in a few more stems to your order. Give them your repeat business, and you'll be rewarded. Nazdrovia! read more

It has been approximately three weeks when my family and I purchased flowers for my mother's funeral. We were hopeful we could trust this florist services, especially after meeting the business owner. My aunt, uncle, his wife, my sister and myself purchased flowers on Monday, May 20th for delivery on the following Thursday morning for the funeral. I will speak only on my sister and my experience with Carmel Florist. My sister and I spent $400.00 for a casket spray, which was beautiful and a large standing spray, but to our surprise it was significantly smaller in height, width and fullness of flowers. The banners were not designed as promised, and the flowers did not last past the next day. We are comparing other flowers and large standing sprays from other florist sent to the funeral home. I cannot imagine the work provided for our mother's homegoing was thoughtful, and we feel we were taken advantage of during such a difficult time. The only one point they will get is they delivered on time. read more

I have used this florist for almost two years for all my flower needs and have never been disappointed. I highly recommend them to my friends and several were as pleased as I was. The staff is very friendly and professional and could not ask or expect any higher level of service. Highly recommend this business for great floral arrangements read more