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CarMax

3.3 (68 reviews)
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Updated over 3 months ago

Services - CarMax

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C B.

GET A CAR SOMEWHERE THEY DONT HIRE PEOPLE LIKE " Alex the sales person " they transferred me to her and with in two seconds she was talking over me. She was rude and had no personality or was having a bad day. Either way she doesn't belong in sales for any capacity as this is what I do and have done for my entire life and it's my job to know talent. I was wanting to buy a 50,000 dollar Lexus GSF ( which I bought )from a dealership that didn't allow people to be hung up on twice and then actually answers there phone. It was unreal on how I was treated and when I called back to share my concerns no one ever answered again. I wanted to let the manager know and have him help me with shipping of the car to their Cali location ( which they did before for me ) but no one cared. Please take my advice as I was in car sales work in the hospitality industry, Your only as good as your leader, and they leaders there at Carmax are allowing this to happen.. go listen to your calls and u will hear how she talked to me and hung up. Lazy

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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8 years ago

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9 years ago

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7 years ago

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8 years ago

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12 years ago

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9 years ago

Great experience and a very efficient, fast process-We loved our salesman Mark!

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12 years ago

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9 years ago

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7 years ago

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9 years ago

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6 years ago

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11 years ago

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5 years ago

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9 years ago

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9 years ago

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8 years ago

So easy and uneventful way to buy a car. My first pre owned car and I would do it again.

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9 years ago

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9 years ago

My fiancé and I purchased our vehicles here. Genuine staff who sells with integrity. Would strongly recommend purchasing your vehicles here.

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9 years ago

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9 years ago

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CarMax T.

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11 years ago

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9 years ago

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9 years ago

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Page 2 of 2

Ask the Community - CarMax

Review Highlights - CarMax

The whole CarMax experience from selling my old car to finding the new one was a smooth, streamlined process.

Mentioned in 4 reviews

Read more highlights

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Dave Sinclair Buick GMC

Dave Sinclair Buick GMC

(74 reviews)

Brought my car in for an oil change and tire rotation, and just a quick inspection (you never know…read morewhen something could be going wrong under the hood). First things first, I received an email about a special for 29.99. Can't pass that up! Second, they drove me to work and picked me up to drive me back. Both rides were extremely pleasant. There are a few names I'd like to throw out there. They need a good pat on the back (or a raise. whichever. lol) Aaron was the first gentleman I saw and who greeted me when I arrived. Very friendly and made sure I was all taken care of. Expert service. Next up...Bill and Dave. These were the two gentleman that drove me to and from work. They were so pleasant, I cannot emphasize this enough. Had wonderful conversations with both of them. Thank you for the rides, guys! After that, it was quick and easy. Paid and drove off. I recommend this place to anybody. They know what they're doing and I couldn't be happier! Thanks again!!!

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

Suntrup Auto Acceptance

Suntrup Auto Acceptance

(1 review)

I would strongly caution anyone considering buying a vehicle from this dealership…read more I purchased my vehicle over a month ago and was issued temporary tags. When I went to register the vehicle, I was unable to do so because the dealership did not have the proper documentation from the previous owner. This is something that should have been handled before the sale. As a result, I was placed in a rental vehicle for nearly a month while they attempted to resolve the issue. Recently, they informed me that the paperwork is finally ready. However, my temporary tags have now expired due to the delay on their end. I expressed concern about driving an unregistered vehicle, especially with a baby, and asked for a solution so I could legally complete the registration process. I was told they could not assist, but that they would "cover any tickets" I might receive in the meantime. This response is unacceptable. Customers should not be put in a position where they are forced to drive illegally due to a dealership's lack of preparation and accountability. There was ample time to resolve this properly, and there are reasonable solutions that could have been offered. Unfortunately, customer care and responsibility were clearly not a priority in this situation. I would recommend others proceed with caution.

From the owner: Pre Approval right from your home. Suntrup Auto Acceptance is here to help you rebuild your credit…read moreand get you into a new reliable vehicle in the St. Louis metro area. Whether you’re in Fenton, Chesterfield, Ballwin, Des Peres or Florissant we can help you restart your credit. We can help you no matter your circumstances: Multiple open autos on bureau, Multiple repossessions, First-Time buyers, Self-Employed, Cash Income, Temporarily Employed, Unemployment Income, Chapter 7 Bankruptcy, Chapter 13 Bankruptcy, Defaulted Child Support, ITIN, Liens. Our finance department staff is committed to getting all of our customers with low credit scores into a used car with our trouble-free financing process. We offer sub-prime auto loans because we in second-chance financing understand that anyone can get behind on paying bills or can experience a financial setback that leads to a poor credit rating. Allow our credit analysts to get you back on track to a great credit rating. We will get you financed. Set up an appointment or drop by our dealership at 6000 S Lindbergh St Louis, Mo and speak with one of our credit analyst’s to help so they can help you get into a vehicle you love and a vehicle you can afford.

CarMax - usedcardealers - Updated May 2026

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