We purchased a vehicle from then a few years back. Were told clean title, no accidents etc…read more Perhaps there were no accidents, but very soon we started having issues indicative of flood damage. The upholstery on the top started coming down as soon as the humidity started in the spring. There were water leaks that caused the floor board to be soaked every time it rained. An expensive module needed to be replaced within a few weeks of purchasing. Someone asked if we had purchased their extended warranty and were shocked that it hadn't been offered. Pretty sure we know why it wasn't offered. Was interesting experience and it taught us to shop elsewhere.

super honest and helpful dealership with good prices. Loved my car from here would definitely…read morerecommend!

I submitted a form for interest on a Mazda Miata and tried to call/text the numerous numbers they…read morehad on their site. I finally got a reply from one of them more than a day later. I was messaging the salesman, Gabriel, about the car details, when to arrange a time to come up to see it, even the possibility of trading in my car. I was able to exchange messages with him on 08/14 and he asked for the info about my current car so that he could look about a possible trade-in. I gave him the information with no response. On Friday 08/15, I was trying to confirm a time to be able to come up to take a look at (and buy) the car. I wasn't getting any response throughout the day, so finally I called a few of the numbers listed on their site. I was able to speak to a man who said that Gabriel was off of work that day, but he would let him know I called, and said I could come by on Saturday 08/16. On Saturday morning, I got a text from Gabriel at 10am and asked if I could come up there at about 4:00pm. He said that would work great and gave me the address to come to. I left Springfield (200 miles away) to be able to arrive up there even before 04:00pm. I was halfway there, and at 02:01pm, he texted me and said that he was just informed that one of the other sales people sold the vehicle half an hour ago. So I called to confirm this with him that it was actually finalized and sold and he said when he went to get the keys for it to bring it around to be ready for me to check out, he was told another salesman sold it. I told him I had already driven half way up there. He said "Oh yeah, sorry. Safe travels home." I completely understand making sales and getting money ASAP, and I understand if other people were buying the car -- what I am upset about is that I drove more than halfway to Kansas City before being texted that the car had sold with basically zero regard for the fact I had been trying to communicate about this car for several days and set up a specific time to come up. I know there's always a "risk" someone will buy it before I am able to. The lack of communication throughout my entire experience with them was so poor and they almost acted as if I was an inconvenience to be calling and asking questions. I had to call/text 5 different numbers before I could even get a response from anyone. Then the communication with Gabriel was very limited. Had to call a different person on Friday just to make sure it was still good for me to come up on Saturday. Re-confirmed with Gabriel on Saturday that I should come up there and he said yes, that was a "perfect time" for him -- only to be texted that it sold after I had driven over 100 miles to go see it. Extremely disappointed in the customer service, lack of communication, and very little regard for my time, when I arranged an appointment and had to travel in order to go up there, only to be met with a casual text of "it sold". If they aren't communicating well with you, just don't even bother with this place. They clearly didn't care about a potential customer who was going to be paying them thousands of dollars for a car. Do better by people, because this was ridiculous.

they do not respond to emails, text message and when I called them to send a video of the vehicle I…read morewas interested in, the manager said e would d it the next day or two....never did. TERRIBLE customer service before even try to by the vehicle!!!

Update 4: I just recently dropped another $800 on a new purge valve and pressure release valve. Is…read moreit unreasonable to ask for reliable car? This place is run by the biggest liars ever. All they want is your money do not ever buy a car here. This is the only place I would ever wish to go out of business but if you're gonna scam people, you deserve it. Screw this place and every liar who works here.

The buying experience itself was smooth, and the staff was friendly during the sale. However, I…read morethink it's important for future buyers to fully understand the warranty limitations and not rely solely on a Carfax report. Shortly after purchase, the car developed engine issues. While I understand that certain components aren't covered under their warranty, this happened immediately after purchase and reinforced for me how important it is to get an independent mechanical inspection before buying even if the Carfax looks clean. I'm leaving three stars because the sale process was fine, but communication after the sale was lacking. My advice to others: ask detailed questions about what isn't covered and consider having the car checked out independently before finalizing anything.

What a great experience. Just purchased a vehicle I've been in the search for some time now. Sean…read moretook care of me from the first step to the last with no hiccups. I couldn't have wished for a better experience. My family and I have now found a homegrown dealership that we can use for the rest of our lives.

I just have to say, WOW! I loved working with Hawk Automotive to buy my car! Sean and his brother…read morewere so helpful! He answered all of my questions from start to finish and was super attentive to my specific needs for a car! I love my car and am so happy I worked with this dealership! These guys are great at what they do and you will not regret getting a car there! I bought my car, and then shortly after drove to California from Missouri! The car had zero issues. Thanks Hawk Automotive!!!

I had been watching this dealership's inventory for many months. I finally was ready to drive down…read morefrom Topeka and check out their selection. I love that this is not your ordinary dealer in that there is NO pressure at all. They don't come out like vultures like other dealerships. I knew the vehicle I was very interested in beforehand so I test drove it. For the condition and mileage of their vehicles and the cost, you can't find anything like it anywhere else. Other dealers want way too much money for a high mileage/age car. I felt like my buying experience was stress and anxiety free. My title came in the mail a few weeks later and registration was super easy. I highly recommend them. Ask for Roman! Super nice man and friendly. Not pushy.

I wanted to give a great review to this dealership. I purchased a car from them for a great price…read moreand something was wrong with it and they did everything to make it right. I appreciate being treated fairly. Thank you!

Quality work at reasonable prices. I was able to get an appointment quickly. They performed the…read morerepairs in the time frame they quoted. Kevin

Don't go here! AVOID!…read more My wife was called a liar after we've done business with this shop for years. We brought a car in with a stinky AC. They found a dead animal. But after they removed it there was a new clicking noise. They wanted to charge us to repair/clean the blower motor. When my wife pointed out that it wasn't clicking before and that we always tell them everything that is wrong with our car before brining it it she was told her word is no good. Can't be trusted. I guess this shop doesn't turn on the car before repairing it? Seems like a bad way to run a place.

I am writing to express my highly positive experience with my first-ever online vehicle purchase…read more I successfully located a 2018 convertible Range Rover, a vehicle I had been searching for over the past five years. It was at Country Hill Motors in Merriam, KS, so I reached out. I found all staff members, from sales representative Debra to financier Jason, to be exceptional. They provided remote vehicle videos and overnighted all necessary documentation, which constituted a truly first-class operation. They were a five-star company across all aspects of their business! They also maintain a 90-day policy; if any issues arise with the vehicle, it can be returned, and all necessary repairs will be covered -- unheard of in my experience! But simply means, they genuinely stand behind their products, which ultimately led me to choose them as my preferred dealership. Consequently, I entrusted them with my business. Given that they are located in Kansas and I reside in Washington, DC, they recommended a reasonably priced shipping company that provided a white-glove delivery service. Upon receiving the vehicle, it was more beautiful and impressive in person than it appeared online. As I had purchased it sight unseen, I brought it to a local Land Rover dealership for a comprehensive 300-point inspection, which revealed three minor issues. Since Country Hill Motors offered to cover repairs within 90 days, Jason suggested utilizing the bumper-to-bumper extended warranty that he had recommended during the purchase. Jason expertly negotiated and handled all warranty claims with the warranty company on my behalf, which he certainly didn't have to do. The level of service was exceptional, exceeding all of my prior experiences. His actions were truly above and beyond, and the warranty company covered all expenses without issue. Jason, Debra, and Country Hill Motors are all remarkable, and I wish I could rate them even higher than five stars. With over four decades of experience in purchasing vehicles and nearing my sixtieth year, I can unequivocally state that this dealership surpasses all others I have encountered. Their performance has left a lasting impression, prompting me to provide a review that accurately reflects their outstanding service. I highly recommend visiting their website, if you are in search of a vehicle, whether you are a local or remote customer, like me. If you discover a vehicle you like, you will undoubtedly be impressed with their customer service and care. I certainly was!! Phone: (913) 362-7111 / Website: https://www.countryhill.com/

Pretty good experience. They were open and honest. and everything was easy. It was my first time…read morebuying a car and i would definitely go back if i needed another one!

I just bought a 2006 Lexus LS 430 from KC Auto Connection (5232 Merriam Dr, Shawnee, KS), and the…read morewhole experience was outstanding. This was a car I've wanted since it was new, and Tony Hatmaker, Dion Monroe, and Henry Frazier made that dream a reality. They were professional, easy to work with, and even arranged shipping--my car arrived in just two days and was exactly as described. I couldn't be happier. Huge thanks to the team for making this such a smooth and memorable purchase. Highly recommend them if you're looking for a trustworthy dealer. Check them out at kcautoconnection.com or call 913-210-4900--they truly go the extra mile!

Our experience was extremely disappointing. After we looked at the vehicle and were preparing to…read moreleave, a salesman came out of the office and started yelling at us, claiming we were blocking his driveway -- which we absolutely were not. When we tried to talk things through, he responded with profanity directed at me and my son. There are plenty of dealerships to choose from, and this is one I won't be returning to.

I had a great experience working with Donnie at Hendrick Toyota Merriam. From the start, he…read moreprovided excellent customer service and made the whole buying process smooth and easy. A year later, he still remembers me when I come in for service, which really shows how much he cares about his customers. I would definitely buy a Toyota from him again. I'm overall incredibly happy with Donnie and the entire service team. Highly recommend!

Please verify your invoice and ensure that the individual who provided it is present when your…read morevehicle is ready. I was there and observed that this person was on "lunch." Another employee handed me my invoice, and I noticed that I had been billed significantly more than I anticipated. I mentioned that my initial quote was considerably lower. The employee reviewed my invoice and confirmed that I should not have been charged for certain items. I was billed an excess of $400 beyond the original quotation. Furthermore, the final invoice differed from the initial estimate. Consequently, I was highly dissatisfied and contemplated ceasing any further transactions at this facility.

I just want to say thanks for working around my schedule and thanks for showing up on time and…read morepaying cash for my old truck I will call u again if I need your services again

From the owner: We offer fast cash for all used unwanted junk cars vans and trucks running or not night or day free…read morepickup