Bill Lukas FABULOUS!!!!! Excellent communication, super friendly, detail oriented. I appreciate the fabulous customer service. Stop in and see Bill, if you are in the market for a new car. read more

I purchased a used car from this dealership in September 2025, and unfortunately, I started experiencing problems with it only about two months after purchasing it. At first, I tried to be understanding because I knew I was buying a used vehicle, but the issues have continued and progressively gotten worse. Recently, the car has started randomly shutting off and, at times, won't start back up. Now the battery is completely dead, and the vehicle shakes when I try to accelerate. These aren't small inconveniences anymore--they've left me questioning whether I can safely and reliably depend on the car. It's extremely frustrating to make a major purchase and then have to worry about whether the vehicle will even get me where I need to go. I understand that buying a used car comes with some risk, but I still expected the vehicle to be in reasonably reliable condition when I purchased it. Having these problems begin so shortly after the purchase has been a very disappointing experience, especially considering how quickly the issues have escalated. I would strongly recommend that anyone considering purchasing a used vehicle from this dealership have it thoroughly inspected by an independent mechanic beforehand. Unfortunately, my experience has left me very disappointed, and based on what I've dealt with since purchasing the car, I cannot recommend this dealership. read more

Got a nice truck from here. Was told to tell the bank that approved the loan that my previous vehicle (that was parked outside in perfect condition) was totaled. A couple weeks go by, that bank calls wanting proof that the other vehicle was, in fact totaled, which I obviously couldn't provide them with. So was called by Carmack to return the truck. The shady lie did not work. Basically an extensive test drive. Positive note, I'm sold on the truck, I'll just be shopping elsewhere next time. read more

Went here to purchase a new vehicle and they had a decent selection on the lot. The reason they had so many in stock is because they have added a market adjustment value to each of them that you are expected to pay above the MSRP. The internet prices don't reflect the price you will be paying and won't be honored. Now in a normal market they are making money even when cars are sold below MSRP. Taking advantage of people during a pandemic is shameful and will be remembered when things return to normal. read more

DO NOT BUY A USED CAR FROM HERE!! They lack integrity! They sold me a car that needed a whole new engine. 2 months after buying it i realized it was consuming/burning oil at a high rate. i took it the the VW dealership and was told it needed a whole new engine, cost 21,000. The warranty that the sale man pressured me into purchasing that he claimed would pay for ANY engine or transmission issues would not in fact pay for the engine to be replaced. They may do it IF i pay almost 4,000 to have the engine torn apart first to find the cause. Carmack then tells me they will tear the engine apart at their expense. They give me a loaner car which the salesman tells me in a very condescending voice I am lucky they are giving me a loaner because they do not do that normally, but guess they sell lemons normally. They gave me a loaner that was on E. they had my car for one full day, they did not tear the engine down, then told me they did not think it was the engine just a part that would be 1200 that also the warranty wont cover without the engine being tore down. I have zero respect for them, i do not trust them. I worked hard to get this car, I was working 2 jobs to pay the car payment. Now i am stuck with 471 payment for 4 and half years and a car that needs a new engine. I traded in a perfectly working paid off car for this mess. read more

Bought three new vehicles from this dealer,the last one the salesman told me some stuff about my new vehicle that was not true,Will not be going back.would not recommend this place if they don't know what they are doing read more

Service Center is great but the used car dealership is not. The salesman would not follow up or return calls on items they promised to repair upon sale of 4 yr old low mileage vehicles (Tail light out, phone charger out, windshield chip, & missing backup key for vehicle). Salesman tried to get away w/word of mouth promise but had finance guy put things in writing due to salesman lack of integrity. Took forever to process paperwork on a 2 vehicle purchase & one trade in. Explained we just moved here & new employer, landlord, & bank for new lot just ran credit reports on us & still need to get new constructions loan so we don't want a bunch more credit checks ran for the one loan we needed to affect our perfect credit score so we can run Experian or Credit Karma on our phone to share w/their finance manager. Salesman did not listen, would not let us meet or discuss w/finance guy while the finance guy in some back room ran 3 additional credit reports w/3 different companies trying to get 7+ yr loans which we didn't want, just to pick the loan which was most lucrative to them. We have 840+ credit score & no reason to add 3 credit checks onto our credit report for a 5.8% loan which was a much higher rate than the national average. We should of been in the room w/the finance guy to discuss because we could of paid cash since we had just closed on our prior home & found our own financing w/our bank at a much better rate the following business day. After the finance guy ran all these unnecessary reports on us without meeting or discussing they allowed us in the back room to push some $3900 maintenance contract for 18 months & $1000 loan value coverage, to try to further take advantage of us. Salesman said he made you appt for the promised repairs & show up w/no appointment even made & reschedule only to be told the salesman said they aren't covering the repairs disregarding his promise at purchase & written documentation for repairs. Shake down all the way around. The service center was very nice & worked with us & around the salesman to get things taken care of as promised. Should not have been so difficult & we didn't even negotiate more than $1,000 off the sale price & our Platinum model hybrid loaded vehicle trade in was worth way more than the even trade in the purchase on the other vehicle. We even explained we had our 2 daughters coming a month later to purchase vehicles upon college graduations. Seemed they didn't want repeat business at all. Very disappointing experience moving into the area & treated this way. read more

Recently bought a 2013 Elantra from Carmack. If you are in the market for a car, call Bill for a comparison after you have a price from your dealer. I dealt with 5 different dealerships, and not only did I get the best price here, but I also got the best service. You will be happy that you did. read more

It is great to have companies like this who are willing to give back to their community, Like when they recently make a donation to our local Habitat for Humanity. read more