Worst sea bass I've ever had. The bruschetta was also below average. This place seems to be skating by on its location. If you're staying at the Renaissance Hotel, it has a broader menu than All-Day Dining, and the hotel Wi-Fi is strong enough to use while you eat. That is all. read more

Made a reservation. Got sat easily. Unfortunately that was it. No one came to take an order so we left and enjoyed ourselves at The Betjeman Arms next door. read more

I wish I would have read these reviews before I sat down. My children and I were exhausted after a long day and couldn't get into the hotel restaurant. We went to Carlucci's hoping for a quick, kid-friendly meal. We sat for a while without a server approaching our table, so I asked a passing server to take our order. Thirty minutes later we still didn't have the ice water we ordered and I saw another table seated after us with appetizers. I saw the server I ordered with walking around with her purse so I don't know if she went on break or was leaving for the night. I went inside to notify them and a different server comes out and asks me my drink order....and then asks me to give her my food order as well. Needless to say, I walked out without ordering. This was the worst service I believe I've ever had. read more

Lovely, quiet, cool, quality food - great lunch time meeting spot! Pastas are lovely, as are the salads. Convenient and lovely modern ambience in historic locale read more

Inside St Pancreas station, awesome atmosphere, service was excellent and food was great and very tasty read more

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This branch of Carluccio's is located on the top of St Pancras International Station, with some seating on the balcony with the Eurostar overlooking the rest of the station and some seating inside. Inside, I found the décor to be hideous - there was a blue wall which didn't look great, and worse yet there were spillages and crumbs on the table from the last customer - the staff had only replaced the napkins and cutely and not made any attempt at cleaning. I came here with a £50 free voucher which was granted to me by the Manchester Spinningfields branch to make up for numerous bad experiences there, where I was given gluten "by mistake" on more than one occasion - there was slight difficulty using the e-gift, as my server didn't know how it worked and they didn't have the equipment to scan the barcode meaning they had to enter the code in twice when I wanted to pay. I ordered a gluten-free carbonara with a pear juice, the latter had been withdrawn from the menu for some time and with it being one of my favourite fruit juices I was excited to try it - it didn't taste good, it barely tasted of pear at all making me wonder if the juice is from a new supplier which is poorer in quality and cheaper for them. My carbonara was also poor, the GF penne pasta was bland, it didn't taste good at all - the sauce was okay but even that couldn't save the terrible bland pasta, which was hard to swallow and virtually inedible. The prices here are pretty pricey too - especially compared to rivals - I've found this to be common for any Carluccio's location, inside and outside of train stations and the capital. My meal came to around £36 with my friend's chicken dish and a standard portion of gin. I just can't understand why this place rarely offers promotional savings and has the audacity for charging £10 - 15 for mains which are barely edible - nothing about the place is high-end or authentic Italian. This is pretty much a quick, travel location and it isn't somewhere you'd want to come and spend time having a meal to enjoy - as mentioned the décor directly inside the restauraunt is hideous and dirty - meanwhile, the balcony isn't much better and it is pretty noisy too with trains departing from below. If it wouldn't have been for me having a train to catch myself I would have sent my food back - eventually I just planned to let them have my voucher with no intention to return to the Carluccio's brand again - I gave them a chance as I am always willing to do (not to write a review - a chance to prove they can do a safe, tasty GF meal) but sadly with the poor overall feel, cleanliness and food quality I feel they've screwed up and deserve a single one-star rating. read more

The setting in the train station adds to the experience of this Italian restaurant. This was a light supper on the last night of a 2-week trip with cousins, tracing the history of the maternal side of the family. We all had gin + tonic drinks, and all were excellent. We ordered olives and nuts to nibble something salty while drinking, though we had to nurse them while waiting for these. Food was a mix on fungi soup, Caprese salad, prawns and aubergine over goat cheese. Food was very tasty. What was unique was the disjointed service - we had to work hard to get it! Perhaps it's the challenge of finding and keeping good staff. No matter, it was very enjoyable and hit the spot on this night. read more

Beautiful setting but that's about all. Service was appalling after 15 mins still not a cup of coffee had to ask twice. Ordered breakfast after 35 mins it came with no eggs as ordered waited another 10 mins and finally it came and the food was ok.' Ask for water glass refill 3 times and finally got it. A girl ( manager?) came over and said sorry but had been serving coffee and water and I informed her as a waiter I know that's what the job was. Would have been really nice to have been offered a refill on my coffee while waiting so long. I would like to add this was a table for one person so hardly a big order. Strangely ,when I requested the bill it was there immediately - lol then I gave him a 20 for a 10 pound bill and he asked if I wanted change ! read more

Stopped here for dinner only because it was convenient. My train came in to St Pancras and my husband had to leave from Kings Cross. It was raining quite heavily and we didn't want to walk anywhere. We were hoping for a quick meal, so he could catch an earlier train. My battery and battery bank had died, so this was the option we saw before us for a hot meal and we took it. I ordered the focaccia with garlic and butter and a spaghetti. The bread was soaked in butter and had no flavour. the tomato sauce was tasteless, as were the meatballs. Husband opted for the 3 course meal plan. The pate wasn't bad, but the ravioli had no flavour. The only dish that was good, was the panacotta. Given this is our third bad experience at Carluccio's, (less than average food at Covent Garden and absolutely horrendous "service" at Hampstead) I think we should just give up. (I must mention that I loved Carluccios when living in Dubai and the outlet in Pinner was good) Service was terribly slow, which is ridiculous for a restaurant inside a train station where everyone is obviously on a time constraint - why else would you eat inside a train station? The waiters were polite and responsive, it's just that each course took so much time to arrive. The meal took an hour and a half. Fortunately husband was on a flexible ticket else he would have had to leave without even his main course. read more

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Pretty fast service and very convenient after you get off the train at kings X/St. Pancreas and hungry. The set menu is quite basic and good price so my expectation is set just so. The food isn't amazing but I really wasn't expecting it to be. (Chicken liver pate with toast to start, chicken Milanese for main and panna cotta for desert for I think £15) We were sitting out in the courtyard so cool to people watch! read more

Carluccio's - Right by the train station. - Italian Near Me - London, XGL

Excellent service! More like I'm used to in the states, where the server checks on you multiple times and makes sure you have everything you want, instead of just to take your order and collect the payment. We had Focaccia and olives as appetizers, which came out quickly. And for our Mains we had sea bass and breaded chicken. Both were excellent. read more

Great Italian and superior service. The staff cater to your time constraints . People needing food quickly to catch a train or those who wanted to linger; everyone was satisfied. The menu is varied with a good wine selection. I recommend the deli boards, which make an excellent appetizer for five or six people. Problematic since there were only three of us. The Mushroom Risotto was spectacular, as was the Chicken saltimbocca. read more

Would be my last choice in the station. After a 20 minute wait at our table, 2 friends and I ordered 3 chocolate espresso drinks and 1 risotto. No waters were brought. We asked for water and only the person eating risotto got one. 2 of the 3 drinks show up well after the risotto, which was average at best. 20 minutes waiting for our 3rd drink we see the waiter sitting at a table just hanging out. Finally got the bus boy to bring it, he provided better service than the waiter. Of course the bill never arrives, had to ask the hostess for it, then no one comes to collect it. Eventually was able to wave over another waiter to run it. Would go anywhere else first. read more

Amazing food & service! Bruschetta tomato, ravioli, caprese salad, Pinot Grigio blush we were in & our in 25 minutes, maybe less. (We were in a hurry) read more

Service is atrocious. For a train station restaurant, you shouldn't have to wait 30+ minutes for eggs. Brought order of toast and then we waited, inquired, waited. Wasn't even that busy. read more

In terms of location, this place is superb to meet friends. Convenient in the sense you don't have to actually go outside the station and brave the rain, and actually pretty quiet since it's on the upper concourse and away from the crowds. Service for brunch was pretty slow but I *loved* the heaters that reminded me of SoCal pool parties. There's a fair amount of choice and I liked the apricot toast option, though they kinda cheated by giving us normal bread for half of the portion. Displayed prettily though, and we hung out for over two hours without feeling rushed :) For a chain spot, this is about as good as it gets! read more

I have a love-hate relationship with Carluccios. I love their garlic bread. The arancini is ace. They do a deep fried smoked mozzarella starter special that gets me there every time they have it. There's a restaurant by work and one by home so it's super convenient. I hate their pasta. There's al dente and then there's hard - and Carluccio's is always hard. On this occasion, there was a tortellini special - filled with prosciutto in a cream sauce. It was right up my street so I took the plunge, thinking that it wouldn't be as hard as the raviolis (which I honestly do not eat any of except for the pillow part - all the ends have to be hacked off and thrown away. I never learn). Unfortunately, they were still pretty firm. The food came so quickly that my drink hadn't even arrived - it was literally 5 minutes from ordering to food in front of me. The restaurant wasn't busy, so I'm not sure why the chef didn't think I'd want my pasta cooked. The sauce wasn't a sauce but some liquidy cream that was too runny to stick to the pasta at all, and there were bits of fatty bacon or ham in the sauce (too thick to be prosciutto). The flavour of the actual pasta was nice, but not any better than I can get from the supermarket, and cooked juuuusssttt enough to be edible. The garlic bread was, as ever, killer. The service is fine but I know from past experience that sending my food back doesn't result in anything other than getting a new plate of food that's cooked the same way. I've been to Italy more than once, I eat out all the time, and Carluccios just don't do pasta like anywhere else. Oh well, back to sticking with my arancini! read more

Carluccio's - Tortellini special and garlic bread - Italian Near Me - London, XGL

Vegan options available and the waiter was nice enough to sit us down with 30mins left before closing. The Hotel restaurant doesn't have vegan options so this was our only option for a late night dinner. read more

I had a Bruschetta starter that was bland and uninspired. My wife's pate was good though. My main course was awful. I'd forgotten what spam tasted like until I ordered the "Italian Sausage" at this place. I got 3 thin slices of round spam-like stuff. Horrible. My Wife's pasta was pretty good. After paying our 60 pound check I went downstairs to the grocery to find something to eat. read more

Never knew there was a restaurant on this section of the station! When my friend suggested we meet here for dinner as her train was arriving in the evening, I went completely to the other side! Best way to get up there is to take the lift near the entrance of the south side of the station. Like any Carluccio's, it's okay. Not to bad, not the best you'll find around town but it's consistent as you'd expect any chain. It's a decent place to eat at reasonable prices. I wanted something light last night so ended up ordering the prosciutto with mozzarella. It is a good starter portion. read more

After getting to St Pancras, I had an hour to kill before my train was to leave, so I thought i would have a quick dinner with my sisters. I decided to dine at Carluccios as it was perfectly situated for my needs- I needed something easy, quick and cheap. It was also located just outside the elevator on the second floor, so I had no trouble finding my way to the train platforms afterwards. After entering the restaurant, I was greeted by very friendly waiters, who catered to my needs throughout the meal (they were very speedy) As I didn't have time on my side, I opted for the buffalo mozzerella salad, which came with only a slight delay, and was delicious. My younger sisters, both being 15 but looking slightly younger, got away with the children's menu for £5.95( what a coup!) and had the lasagne and the ravioli - both I tried, and were equally good. In the children's meal deal they also got a soft drink and a lovely little pot of ice cream each, it was very good value. read more

Coming back again I had expected to receive better service and the food to be cooked well, since they do say Carluccio's is 'The place for Italian food'. But nothing has changed. The staff are lazy. Standing around the till and chatting seems to be the most important thing on their agenda. The food that I ordered was watery and the waitress milled the black pepper all over me instead of the food. Honestly I'm so disappointed. This is on my black List for sure. read more

Pluses: inexpensive prix fixe menu Attentive service Good drinks Great garlic bread Good dessert Nice "patio" Minuses: ravioli in butter sauce-fairly tasteless ravioli in a stick of melted butter Main course rather slow to come out. One plate was too hot to eat and one was tepid. read more

Normally fund this a good chain for tasty Italian food. However, the branch at St Pancreas was a real disappointment. Dry almost burnt lasagne is unforgivable - very slack standards indeed. 0/10 with so much choice at the station avoid at all costs!! read more

This is a very busy branch. We went early Saturday evening two weeks ago. The starter arrived 30 minutes after we had ordered. Calamari was very greasy and Chicken Liver Pate was runny and came with cold toast. Fettuccini Meatball tasted like cardboard, and Calves Liver was almost raw. It's a shame they served bad food at this busy International station and damaged the reputation of British food. Luckily we had a friendly waitress, but a couple of the waitresses looked steely. read more

This is such a good restaurant, and you'd think being in a major international train station it would be heaving but it's always been really quiet! It's great, a not cheap but it's quality you're getting. And not just quality of food, the service is amazing too. I was guided easily through the menu and it was like having my own personal restuant-shopper! The staff member I had was really good, and helped with explaining what all the fresh food out was. There was such a good shop too, I just had to buy some presents! What a great experience, I strongly recommend it. The food's great too, did I mention? read more

Loved this restaurant. Ate here twice. The food is excellent and they chef is willing to make anything you want any way you want it which is great service and skill. The service is excellent and I love the setting. I would come back often as it's next to my favorite hotel in London. read more

The reasons this place isn't getting 5 stars is because the heating lamps at our original table were broken, and we weren't informed of this when we were seated at an "outside" table. It also took nearly 15 minutes for us to even get our drink orders in, and by that time, we were ready to order our food. My partner and I split the trio of pasta, getting the wild boar meat sauce, the lasagna, and the spaghetti with meatballs. The first two were amazing! The last one, was a bit of a let down. You'd think, at an Italian eatery, that they couldn't mess up spaghetti with meatballs, but it wasn't as good as it should've been... or as you'd think, rather. Our friend had the venison ravioli which she said was amazing. Prices for drinks weren't too bad either, just wish they were better labeled. There was nothing that said anything about the types of beer that they had, it wasn't until I was told by the waitress that I even knew that Peroni WAS Italian beer. Oh well, it was still good. Took nearly another 20 minutes for us to be noticed after the meal to pay. Prices weren't too horrible, and the atmosphere was nice. When we pointed out that the heating lamps were off, and they said they were broken, we were offered another table that had working lamps. So they get a 4 out of 5. read more

I had to meet an American client for a quick bight between meetings at St. Pancras - and the choice at the moment is underwhelming. The friendly staff did their best to accomodate us in the time we had and our starters of arincini with a roasted pepper sauce were superb. One was cheese with the melted cheese oozing through the rice and the other stuffed with ragu. My main course of lamb stew was much more disappointing. The meat was cooked well enough but the sauce felt a little watered down and underseasoned. We've enjoyed quick meals before at other branches of Carluccio's however and we will be back. read more

Have eaten at many branches over the years, this one is nice as the location is interesting. However the food has changed for the worse. I like the chicken Milanese, but the pasta dishes that used to be served with lots of very nice olive oil, for instance the gardiniere, are now swimming in gravy butter. Not nice and not a very healthy option for an already unhealthy meal. Will never be ordering the pasta again, which is a shame considering its supposed to be an Italian restaurant. There are better dishes here than pasta and most of their food is generally ok. Service is usually good too at this branch. read more

sitting in the "outside" tables was great with the heaters keeping me toasty. The waitstaff was fantastic brining the 8 year old guest I had spagetti bolognese, even though it wasn't on the menu. Very convenient for me as I live at St Pancras and a pretty good value for decent Italian food in the cool atmosphere of St Pancras station with people bustling about to catch the Eurostar or other trains. The house wine was fine and the pasta, while not outstanding was still really good. read more

We ate here on our last night in London because it was close to our hotel. I'm glad we did! I had the chicken Marsala and it was cooked perfectly. Great flavor on the outside and really juicy on the inside. Our servers were a little spazy, funny at sometimes, others kind of annoying. Altogether good though! Go before their summer menu ends :) read more

A really underwhelming restaurant. I've been to other Carluccio's before and really enjoyed them, but this one is really poor. On today's visit the already short menu was shortened further by several dishes being off the menu. Service was slow and rude, even though they weren't busy. And the quality of the food was a real disappointment. My pasta con funghi made me ill all afternoon and the mushroom soup my friend had was full of fatty lumps of meat. Worst of all, we had to pay a lot. I know how much a plate of pasta and mushrooms cooked in butter should cost, and it's certainly not £7.50. There are much better places to eat in St Pancras, this place is best avoided. read more

Service with a smile, and i didn't even have to beg for it. Carluccio's is fantastic!! First one i went to was a couple of months ago, at Heathrow Terminal 5. Was leaving London for sunnier weather and went in for a couple of goodbye drinks with friends Suffice it to say i have them on speed dial for every and any occassion. The food came very quickly, and was scrumptious, they even genuinely seemed to care if everything was to our liking. good food, affordable prices, nice ambience. not too good to be true, just the Carluccio way. read more

Uninspired menu. Expensive selections and not worth it to come for bland food and sh*tty customer service.

How do they do it? All Carluccio's are FAB! Staff are charming, the food represents great value for money and it all seems to be cooked with love and enthusiasm despite the fact that this is, let's face it, a chain! My 12 yr old son and I LOVE the shop and always come back loaded up with goodies(cioccolata fiorentina,great coffee etc). Fave items on the menu are arancini( son) and pasta giardinierapenne in a delish courgette sauce with deep-fried spinach balls. Yum-scrum. read more

Was too tired to venture far away from St.pancreas station but sure wish I did. The pasta was sub par and flavorless. Had to basically season heavily with salt and pepper to make it edible and the sauce was grainy. The garlic bread was soggy. The only reason it's getting two stars is because it's relatively inexpensive and a quick meal. read more

£8.50 for six ravioli in butter. Once they get around to giving me the rest of my lunch, I'll get around to giving you the rest of my review. read more

We're regular visitors to this restaurant on St Pancras Station, and it's become a family favourite - fantastic setting in a convenient location for trips to London, good atmosphere, excellent food and very friendly, efficient service. We went most recently for Sunday lunch, and as usual, the food was delicious and good value, especially as we'd been sent a voucher for a free bottle of wine. The children's meals were also well priced, and our kids loved the individual tubs of ice-cream. We'll be going again soon! read more