Good food and service. Rare architecture inside using wood from early 1900s . Pleasant to sit on outdoor covered patio. WX permitting. Carlton's changed name to Lucy's on 3rd read more

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Decent spot for Italian food in the Cullman area but nothing too extravagant. Plenty of menu options and service was friendly. A darker lit dining room ambiance inside but plenty of seating on the patio. The food itself had great portions but was just okay. Either way, still probably one of your better Italian options in the city. read more

Carlton's Italian Restaurant & Catering - Italian Near Me - Cullman, Alabama

I loved coming to this cute Italian place this past week. I came here with my friend Julia who lives around this area and recommended it. The restaurant itself is so cute with a nice indoor and outdoor dining area. I usually don't like to dine outdoors, but they had a nice fully covered and enclosed patio that let us enjoy the warmth of the nice weather without flies everywhere lol. Service was exceptional. Our waitress was extremely kind and attentive to our needs. The knife in my silverware packet was actually dirty, probably from water/soap stains in the dishwasher but she was able to get me a new set of utensils rather quickly. There were a few menu items that intrigued me, but seeing pictures of the Fettucini Carbonara on yelp is what sold me. I love cheesy pasta! When I got it, the presentation did not disappoint! It was so cheesy and pretty! I had to take lots of pictures of it! The breadsticks that came with it were heavenly! I loved them! The pasta itself was okay, once all the cheesy goodness topping was gone, it was just like regular pasta and mushrooms. I did enjoy the bacon bits inside. I was hoping for fresh hand made pasta, but the fettucini seemed a little dry in some parts so it's likely their pasta is not made in house. I probably would not order it again. Overall, we did have a nice lunch here. read more

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This came highly recommended. What a disappointment. My major problem is the tip on the final bill was changed, and I was reprimanded at work because of it. I got a cauliflower pizza everything was frozen or canned not a-lot of fresh items on the pizza. The side salad was good. Service was fine. This might be a fun date night spot, just pass on the pizza. read more

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We LOVE Carlton's (soon to be Lucy's on 3rd)! My family and I have been going here for years and it is always wonderful. The restaurant is charming and is currently decorated beautifully for the holidays. We especially love sitting on the comfortable patio. Servers are always friendly, professional and knowledgeable. The food is delicious and also comes in generous portion sizes. The ingredients are fresh and we always have leftovers to take home. As someone who is gluten free I truly appreciate the amazing cauliflower crust pizza and yummy salads. The rest of my family loves the pasta, sandwiches and desserts, too. Don't miss out on this fantastic restaurant! read more

Restaurant horrible my spaghetti was cold the noodles or no seasoning, the sauce tasted bland, and on top of that we seen bugs in the restaurant read more

Horrible food chicken Alfredo smell like cat food. The chicken also tasted like it was from a can!! Do not recommend

We just stopped in for a pizza, glass of wine, and dessert. This is one of our local favorites. The food was excellent and friendly service as always. read more

Great food and nice experience! We will go again. My girlfriend got the baked spaghetti and I got the Fettuccine Alfredo. Both were very tasty. Nice location. read more

We have been to Carlton's several times and have always enjoyed the food, service and patio. The Philly cheese steak sandwich is always good but the amount of beef is a little light. I had the chicken salad sandwich and my husband had the turkey sandwich last time we were there and they were both delicious with lots of meat. Will definitely go back! read more

Got chicken parmesan takeout last night. It was terrible. Chicken was dry, cheese and spaghetti and bread tasteless. Sad because used to be really good! read more

I have been here once since moving to Cullman. We waited for an indoor table, so our wait was 15-20 minutes. Their wait area was small, so some people were waiting outside as well. The service was excellent. The waitress let us know ahead of time that they make everything fresh to order, so it would be about 30 minutes for our food. My friends and I ordered baked pasta, so it did take almost the full 30 minutes to get our food. We had salad and bread as we waited. Food was hot and delicious. I would go back again. if you decide to go, be prepared for a wait. read more

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They have good food. Although sometimes the service can get a little slow. But it's worth the wait.

Two stars one for today. The other is because this used to be a great place to dine. Ordered Italian Sub. Unusual prepared with tons of yellow mustard and mayonnaise and a wedge of lettuce. Maybe a first-timers attempt at an Italian sub. It was okay. Now the service, probably a high schooler so some margin is given and understood. But she never returned to the table until I asked the lady at the front to call her. Then she dropped the bill without a word. Then the same with my change. Thank you would have been nice. A refill would have been appreciated at the mid-point in my meal. Tried to pay my bill at the front...they said NO you must wait on your waitress. Thank goodness they summoned her for me or I would have simply left. So disappointing. Used to be the best place to eat with great service. Sad. read more

I've tried them several times and it keeps getting worse. Had a 'seafood' raviola- yuck. Sent it back. Tried the raspberry salad. Bowl was too small, couldn't mix the salad. The lettuce was not bite-sized. My shirt had salad too. The best thing there was the Coors light. It was $5!!! Take a pass folks. read more

We are long-time customers at Carlton's Italian Restaurant where the food is always good along with the service. Went in tonight and was seated. There were three other couples inside and no one sitting outside. The waitress was in the back talking and ignoring us and after waiting 15 minutes without anyone taking our drink or food order we got up and left. Lost our business and will not return or recommended it to others. It doesn't matter how good the food is the service can make or break the business. read more

Service was amazing and the food was pretty good. The ambiance was what you would expect at a Italian restaurant. Outdoor seating is also really nice and well covered I would come back again. read more

One of my favorite Italian restaurants in cullman. Love their lasagna! Don't think I've ever been disappointed. They have added an outside eating area since the last time I was there. We ate outside and it was really nice. read more

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Ordered spaghetti, not enough sauce... and no meat in sauce. I had specifically ask about it, but the waiter was mistaken. I also ordered shrimp and conecuh sausage pasta, lack luster at best... and the absolute worse... the Bruschetta, COLD .... Yuck!! Menu clearly states warm and toasted... nope. Looks like I am still in search of good Italian food in Alabama.... Still read more

Food average. Spaghetti is good. Chicken Parmesan is not great. Overpriced for some items. Cute outdoor seating. Servers always seem too busy and rushed. read more

I have been to Carlton's several times. Today was disappointing at best. The chili was outrageously good! I'll give them that. I ordered chicken parm sandwich with no bread because I'm watching Carbs. The chicken comes on a Hogie roll. My piece of chicken couldn't cove half of a hogie roll. On top of this the chicken was bare, no cheese, No marinara either. Wait fetched the cheeses and marinara but the chicken was to small and cold yo melt it. All I can say without being extremely rude I did not enjoy my meal. read more

I went today Saturday with a group arriving close to noon. Place only had a couple of tables being served. They quickly sat us and took our orders. The place looked nice enough. People I was with recommended the restaurant. The first warning sign was a server that looked miserable. He seemed like he was doing us a favor and couldn't care less. But, I overlooked it hoping the food would be good. In an Italian restaurant I usually order the meatballs as it's a sure way to tell if you're in for a treat. I ordered the meatball sub. It's something I go to when I just don't know. After about an hour and 20 minutes. The food began to drip out of the kitchen. Honestly, I wish it would have stayed there. What a pathetic excuse for a meatball sub. 3 small (bag) meatballs on a hot dog size roll with a pickle slice and potato chips for $14. An Italian restaurant that doesn't make their own meatballs is NOT an Italian restaurant. I apologize to all Italians for appropriating a fantastic culture and food with this poor excuse of a representation. I could go on and on about this place. If you think this is Italian food, I really feel sorry. The only thing Italian here is the name. read more

Here's my experience with Carlton's. I spent 20+ years in the Food/Hospitality industry, so really, this is directed toward the management of the restaurant. This took place on Saturday, May 4, 2024: 7:54pm - Called to place order for pick up; placed on hold by staff; staff hung up on me after 2 minutes on hold. 7:56pm - Called back to place order for 1 large pizza and 1 Caesar salad. Was told my order would be ready in 30 minutes. (Inferred, by lack of courtesies and rushed tone of voice, that staff/restaurant was apparently quite busy. Not unexpected, given it was Saturday.) 8:32pm - Arrived at restaurant to pick up order. Noted that dining room and outdoor patio were less than 50% full and three or small parties waiting to be seated. Stood at cashier counter to await food. 8:39pm - Paid for items ordered. Informed it would be about 10 minutes longer. 8:50pm - Caesar salad brought out. Pizza would be out soon. 9:05pm - Informed by staff of "a little problem": kitchen had burned the pizza. Given option of being placed "in the refund books" or to remake the pizza. I chose remake the pizza. (Salad alone wasn't enough for the folks at home) 9:30pm - Pizza brought out. Departed restaurant. No "service recovery". No "here's a coupon for a free appetizer on your next visit." Not even a basic "I'm sorry this happened" from the manager. You missed an opportunity, Carlton's. And frankly, the lack of customer service might have been forgotten if the food was better. The pizza and salad were mediocre. Passable. C+. Inspired by SYSCO, not Sicily. You get the picture. Carlton's has posted it's award for "Best of Cullman 2023 - Italian restaurant" near the waiting area in the restaurant. Hmmm, I'm thinking Cullman deserves waaaaay better than this. read more

Great service! Great environment! Food was average. Chicken Parmesan was bland and the breading didn't have any seasoning. Food arrived to our table hot. read more

Select the picture for my full review! Very disappointed. Horrible first time experience. I can conduct business elsewhere in the community. read more

Carlton's Italian Restaurant & Catering - Italian Near Me - Cullman, Alabama

Don't come here if you're in a hurry - quality takes time! Love the rustic atmosphere and friendly staff. The pizza is probably best in town, and I was a huge fan of the shrimp and Conecuh sausage pasta - definitely had a little bit of kick. Even the salads are pretty tasty here. A great place to go if you're not starving and want to enjoy a longer evening out. Otherwise, there's always carry-out! read more

One of the best places to get some great Italian food! Excellent food and service and friendly staff. Highly recommend them!

Waited an hour on our food. Had to get the food to go. Was not good when I finally got a chance to eat it. Other people came in later and got their food first. read more

I've been here a couple times so far and it's been ok. One time my friend ordered the Italian Beef sandwich and it was pretty small. Very little beef per peppers and no cheese. We kind of laughed at how small it was. Another visit we ordered three bbq chicken pizza. It was not great. Chicken was in very large chunks that were kind of dry and not bbq at all. Couldn't taste any bbq sauce really. I'd go back but Carltons isn't my first, second or third choice and that's unfortunate. I really like the location and staff as the service has been friendly and attentive. read more

My favorite Italian restaurant in Cullman. The food is always great. The staff is always friendly and smiling. Never have to ask for refills they are always right there making sure you have everything you need. read more

we used to love this place and we're regulars. we came at least once a week. I know all prices hace went up some as expected but theirs have increased to an extreme amount recently recently. the food also started being hit or miss so we started coming less. i called today at 730 said they were open till 9 and no wait. when I arrived I had to wait about ten min for anyone to acknowledge me. they write our name down and the. told us ten minutes. even though we had just been told no wait. After about 15 min we were finally seated. We waited 20 min at the table watching people after us come in l Be seated get drinks place orders. No one saud a word to us. Finally someone came to get drink order after other people after us were eating. There is no excuse. The waitress noted she hadn't seen us in a while. Well this is the reason why. read more

The best of the best! We drive from out of town to enjoy. The best lasagna made. Mrs. Bynum's recipe can't be beat.

Enjoyed our Italian lunch today at Carlton's! Love the atmosphere of this place. It's handsome and cozy and has a lovely patio that I'm sure is wonderful when it's not raining, haha. Our party had a chicken bacon ranch pizza, a build your own pizza, fettucine carbonara, and chicken parmesan. Everything was met favorably. The tomato sauce strikes a great balance of sweetness. The carbonara was especially well received. LOVED the thin, crispy crust on the pizza. My only complaint would be the chicken on the chicken bacon ranch pizza didn't really taste like how I expected it would - hard to describe, though. I will say I wish the food would have come out a little faster and our drinks had been refilled a little more frequently - but to be fair the place was pretty busy and our waitress was overall very nice, especially when subjected to the good natured sassiness of my parents and their friends! read more

The food was good and the service was excellent and the ambiance was great! One of the best restaurants I've ever been to in Downtown Cullman although it was very difficult knowing most of it was hit very hard by the EF4 tornado 12 years ago April 27 2011. It's right off 278 and 69 and 31 as well. read more

Food was good, nice selection. Nice ambiance. First time here and will definitely be back.

This place has excellent food, a great menu and the atmosphere is wonderful. We had a family lunch there and no one was disappointed. Everyone thoroughly enjoyed their food. I had the Calzone and my wife had the Lasagna. Made to perfection!! We will definitely be back!! read more

Nice little Italian restaurant in downtown Cullman. Nice decor, service and menu! Lots to choose from but we had small plate Of Lasagne and a meatball sandwich. No room left for desert though. We are inside but if I go bk I'll eat outdoors, nice cute patio! read more

Well, its okay for a little town that hasnt had Real Italian food. Pizza should hand Tossed Crust, Never on a Pre-Made Crust. Wont be back.

Never again. We waited twenty minutes to be brought our drinks... in styrofoam cups. We have been here an hour and 15 minutes and still don't have food... Update... finally got food at about an hour and a half...and everyone else around is did too... even the people waiting only 15 minutes... the pizza was good, the lasagna was soupy. And we dropped $80... terrible waste of money. read more

Loved the atmosphere and service but the food is terrible. If you want good Italian food, you'll have to go somewhere else.