Troy is literally the kindest human! I am so thankful he was there to help me today! The service…read morewas quick! They didn't try to make me spend more than I asked for! Super helpful team! 10/10 recommend!!!!

My name is Alexander Miranda just had the worst with this team . I been a costumer for over 3 year…read moreand this has been the worst location . Waited in line and they move me because they wanted to put someone else in line before me ? The worst and specially the manager they came up to me with the worst attitude .

Cameron at Jiffy Lube 708 Colonial Heights, VA gave exceptional service to our son this morning. I…read morehighly recommend this Jiffy Lube! Can't say enough good things about them!

Came to jiffy lube because they are nation wide and offer the free top off policy. I'm getting…read moreready to drive across the country, need an oil change, and could use the free top off. When I pulled up there were 2 cars in the bay with 1 waiting outside. The gentleman greeted me and said it would be 1 1/2 hour wait before they could start on my car!! He said it was because the car outside needed a full service. I said, "Are you short staffed?" He stated they all work on 1 car at a time to get it finished as fast as possible. I've never heard of this before. So I left and found another place right down the street. TIp to Jiffy Lube: split up workload to serve more than one customer at a time.

I paid him $ 830.00 upfront to fix my car at my house he didn't even attempt to fix it just kept…read morecoming up with excuses and then just ghosted me and he's done this to several other people. He even refuses to give me my car key back. DO NOT DO BUSINESS WITH HIM!!! He seems to have a lot of fake "good reviews" his GF Ashley Ann aka Ashley S knows exactly what he's up too because she's in it with him. Do yourself a favor and avoid this business at all costs.

Joseph Booth is the owner and when you first meet him he seems like he knows what he's talking…read moreabout. He was doing some mechanic work for a neighbor and I asked him if he could do some work on my van. He said he could and said he goes by the mechanics workbook and that would tell him how many hours it would take him to finish the work. He charges $125 an hour. So I had bought all the parts I needed for the work to be done: 1. Valve cover gaskets 2. Oil pan gasket 3. Oil cooler lines 4. Inline fuel filter 5. Oil filter 6. Motor oil He sent me a text message stating that it shouldn't take more than 5 hours to do the work. The first day he got most of the work done but the valve covers were warped and he couldn't get the gaskets to go on them correctly so he ordered some new ones. They came in Thursday and he came back that Sunday. He put on the valve covers and did the oil/oil filter but the oil cooler radiator was stripped out and had to be replaced. He replaced it that night and all was good he said. Now remember that the initial job didn't include the oil cooler radiator being replaced so that would have taken some extra time. He initially quoted me no more than 5 hours for everything but the radiator replacement. So how many hours did he charge me for everthing? He charged me 14 hours. Really!!! Thats a huge jump from the 5 hours he quoted. Even so i was willing to let that all go but guess what? My van WILL NOT START!!! Now my van ran well but leaked oil and i was tired of checking and adding oil every time i stopped the van. I talked to him several times on the phone and through text and he said he would come bye to check but he hasnt shown up or answered my text/calls. So now hes ghosting me. I would say that he is not a stand up guy and will not stand up for his work. I had a running van BEFORE HE WORKED ON IT NOW ITS A PAPER WEIGHT. I am going to contact a lawyer and see what i can do about this RIPOFF ARTIST. STAY AWAY FROM HIM!!!

Dan and his team were incredibly kind and helpful during a stressful situation. After an oil change…read morein New York, I drove to Virginia and noticed smoke while idling. When I arrived, there was oil all over the back of my car. Another shop down the road told me I had a major oil leak and couldn't help. I then went to Midas, where Dan quickly found the issue--a loose drain plug--cleaned everything up, and refilled my oil. There was no leak at all. I'm so grateful for their honesty, efficiency, and genuine care for my safety. Thank you, Dan and team!

Called a few hours after my missed appointment to reschedule a state inspection. They were very…read moreunderstanding and made no issue with having me seen the next morning, got in early and was out in 20 minutes. Had a bulb that was blown, a notorious issue for my specific make/model, would have failed if i didn't have the spare on hand. Was able to get it installed with no fuss. Excellent service with kind employees.

Terrible experience. I dropped my truck off at 7:15am. I came back at 3pm and they have not even…read morelooked at the vehicle. I had to take my vehicle elsewhere. They lie in your face and say first come first serve.

I showed up an hour before closing.. on a Saturday.. no appointment. They were able to replace my…read moretire in 20 minutes. Awesome!!!!!!! They have a sign saying they price match but... it is extremely strict. Don't count on this.

Folks I've seen past reviews but I have to say that during my visit that wasn't the case for me…read more First I made an appointment online the day before and clipped a $30 coupon for my wheel alignment service I wanted. About two hours after making the online appointment a staff member called and confirmed the appointment. I got to the store about 10 minute before my time. It was an early appointment - midweek and the store didn't seem too busy. The young lady Naomi greeted me and checked me in very quickly. I left the truck and went shopping nearby. A little bit over a hour later my truck was done. So again my experience was absolutely fine. I think I was in and out very quickly. Maybe the reservation helped that - not sure. My bill was fair and that coupon I clicked online - Naomi made sure that was applied without me even asking. I do recommend this location and I would go back if the need arises.

I arrived at this location at 9:25 am, i was warned that it was a 4 hour wait for state inspection…read moreso that mean approximately 2:25 pm leave time. I am just now leaving at 4:59 pm for a state inspection. I commend the guy at the front desk for his immaculate customer service when he was being pulled into 2 different directions all day however the inspector here either needs help like an extra inspector or to find other employment. Highly do not recommend if coming for state inspection nut for anything else you are out less than an hour.

This place was great! I ended up having to have my car aligned! I called into Leete's and spoke…read morewith a sweetheart named Tim. He informed me that I could come on in to be service. I did not have a wait and was serviced immediately! The employees that I encountered were very nice. I was back on the road in no time! I would recommend this place for all of your service needs!

I think it was overpriced for a tire repair. Customer service was average, not bad but not special…read more I wouldn't go back, but only because it was overpriced.

here for service. I said you have no one waiting she laughs yeah all our customers come at…read moreappointment time. It would have literally took 10 min tops to look at our tire and plug it. WALMART YOU NEED TO DO BETTER

Absolute disgrace. I brought my truck in when they opened and was told it would take 3 hours to…read morechange 3 tires. There were only 2 other customers there at the time and when I was told the wait time, 2 of the employees were giggling. I shrugged it off because I had to shop anyways. 3 hours later my truck hadn't even been put on the lift yet. 1 employee was in the lounge watching a movie, and all the other employees were standing in a circle in the shop laughing and playing on their phones. 1 hours later they finally did the work. Management is a joke. No one cares. When you complain they laugh or tell you they are on break.

Terrell/Carolyn Roach, special thanks to Goodyear for having great leadership to run this store in…read moreColonial Heights. My mother had a situation with defected tires that still had plenty of tread and very low miles on time. Low and behold I never meet this manager by the name of Troy that runs this store but he called me back the very next day early in the morning so he could find out what I needed as a customer. I can honestly say after explaining everything he should nothing but hostility after hearing the situation. He kept his word in every sequence by getting in contact with Corporate or the Goodyear plant to advise the what occurred. He gave me and my mom reassurance that everything will be alright due to the defected tires situation. He called us back in a timely manner just like he said he would do. Everyone please take the time to support this store and show nothing but major love as you deal with the Store Manager by the name of Troy. He made my mother happy just in time for mother's day. As a Corporate office please take the time to represent your company managers Goodyear by doing something special for having such a great professional, manager that keeps his word and shows nothing but hospitality to bring Goodyear the numbers and quote they need to me for the year or quarter. Please show your people how your appreciate having such great leadership at your stores. Alot of customers take the time to complain, be negative and do what it takes to get people in trouble. No one has a heart to be honest and show how they appreciate the good someone does especially when it comes down to leadership. Some refuse to deal with customers like they are superior because they run the store. I can't say nothing bad about this store that Troy is in charge of, so please let's not take this message I wrote for granted and take heed to every word and let's do for Troy and continue to support this store customers and with telling others.

My husband and I were heading out of town for a long weekend when we stopped for gas in Colonial…read moreHeights. At the pump, we realized our back tire was almost completely flat! We drove to this Goodyear Auto Center to see if it could be repaired. Unfortunately, after removing 2 nails, it was determined that it couldn't be fixed. A new tire had to be brought to the shop from another source. We had our dog with us, and so spent the next 20 minutes or so walking around the area. We headed back to the shop and the manager was kind enough to let us bring the dog inside (so we could sit down). Soon the car was ready. Start to finish it was 90 minutes! We were so grateful to the staff, Lawanda Hill, Hunter Wemmering, and others. They were so professional and compassionate. I would highly recommend this place to anyone, and will go there for our future tire needs.

I've been looking for a reliable diesel mechanic/shop for awhile now. A friend referred me to True…read moreDiesel and they have done a great job taking care of the repairs on my '02 7.3L. I was also able to get the SCT X4 performance programmer from them as well.

Love this shop for my '97 OBS. Always take care of me and trust them. They have bailed me out of…read moresituations someone else would have taken advantage.