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Carlsson Creative

5.0 (1 review)

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14 years ago

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Wrap City - Window treatment

Wrap City

(43 reviews)

Sorrento Valley, Miramar

this might be a different kind of post than most are used to reading. I work for a very large…read moremechanical engineering company. I was looking for quotes for full set of decals on our company vans. when I told wrap city who we were currently using he said he wouldn't want to take business from that company!!! that is amazing. he was honest and down to earth and I can tell that Wrap city has great morals and is an honest shop. sadly I didn't do business with them but I would not hesitate to recommend them to another company or friend.

I recently had my truck wrapped by your company. While the wrap itself appears to have come out…read morewell, I am extremely concerned and disappointed with the damage that occurred during the process none of which was communicated to me at the time of pickup. After getting home, I discovered that holes had been burned into the fabrication screens on the hood of my truck. This was never disclosed to me. In addition, my rear door is now unable to close properly, and my security locks installed specifically for security are no longer aligned and appear to have been stripped. This has left me unable to secure or repair the issue myself. I initially noticed a problem while driving on the freeway when a warning light indicated that my rear door was not properly closed. This issue was not present prior to your work. I have made multiple attempts to contact your company via phone calls, text messages, and by sending photos of the damage, but I have yet to receive any response. At this point, while the wrap itself looks decent, I am very dissatisfied with the overall experience and the condition in which my vehicle was returned to me. I am requesting immediate communication to address and resolve these issues. If this matter is not addressed promptly, I will be forced to explore other options to resolve the damages. I look forward to your response.

Carlsson Creative - graphicdesign - Updated October 2026

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