This is a second update to my initial review regarding the Gross Negligence and Code Violations by…read moreSouthwest Heating and Air Conditioning (CA License #1007813), now complete with extensive photo documentation.
This update is to further document and clarify the significantly poor HVAC installation performed by Southwest Heating and Air Conditioning during the summer of 2021 at my residence.
A comprehensive inspection by a licensed and reputable HVAC firm has confirmed the following serious safety violations and breaches of California Mechanical, Electrical, and Building Codes resulting from Southwest's substandard and negligent work:
Documented Violations:
1. Bypassed Safety Controls, creating a substantial risk of fire, explosion, and system failure.
2. Improper Electrical Wiring within the burner box, posing a direct fire hazard.
3. Improper Condensate Drainage, which resulted in significant water intrusion and structural water damage to the property.
4. Undersized Return Ducting, creating airflow restriction, energy inefficiency, and potential for equipment overheating.
5. Improper Duct Layout and Disconnected Supply Vents, severely impacting system performance and overall safety.
Applicable Code Violations:
The above findings constitute violations of the following codes and standards:
* California Mechanical Code (CMC): §§301.0, 303.1, 310.1, 310.4, 601.2, 603.1
* California Electrical Code (CEC): §§110.3(B), 110.12(A), 300.4
* California Building Code (CBC): §1202.2
* Health & Safety Code (HSC): §17920.3
* Title 24 (Energy Code) - various provisions governing duct sizing, energy efficiency, and safety compliance.
Financial Impact:
* Water damage remediation paid by AAA Home Insurance: approximately $30,000
* Out-of-pocket costs to remove and replace the hazardous HVAC installation: approximately $17,000
Regulatory Action and Bond Claim:
* A formal investigation is currently underway by the California Contractors State License Board (CSLB), which has been provided with extensive documentation, including inspection reports, photographic evidence, and video footage.
* Upon contacting Southwest's bond provider, no rebuttal or denial of the identified violations was issued, further confirming the legitimacy of the claims.
Given the egregious nature of these violations and the demonstrated pattern of disregard for safety, code compliance, and consumer protection, I strongly caution any individual or organization against contracting with Southwest Heating and Air Conditioning. The risk posed to property, life, and legal liability is substantial and well-documented.