It's ok I guess the rooms are clean biggest problem is them assigning handicapped parking to non…read morehandicapped guests then saying oh it's ok brushing it off also the handicapped parking often fills with beach goers that aren't staying at the hotel unpleasant confrontations are definitely a possibility. Aside from the parking nightmare our room was nice clean and cool the AC worked great there's little add on charges here that make no sense they'll charge you for TP paper towels and really anything they can so bring your own the pool is nice kind of weird surrounded by a wall but privacy is nice kind of dark even on a sunny day. The people in the office are nice if you're lucky to see one of them we had questions and had to go back multiple times hoping to talk to someone they don't return calls either it wasn't till the next day we saw a real person in the office. Don't get me wrong this is necessarily a negative reviews just things I noticed that sucked but not not enough to not stay here again. Book through a third party site and not them directly so you don't get bumped moved or your accommodations changed without notice with the third party site they'll cover and or refund part of it if not all of it.

Great location within walking distance to the beach. First time staying here (#3) and it was a…read moregreat stay. The AC in the bedroom was great but the family room with the fan was a little warm at first since the airflow doesn't get in there. That made the temperature a little imbalanced in the unit but we were at the beach most of the day anyway. Would definitely stay here again -- the pool area was nice and cozy & having a dedicated parking spot was worth it.

There isn't enough room on Yelp to fully express how amazing our stay at Pelican was and the…read moreextraordinary details that Nancy accommodated to create a memorable experience. My husband and I wanted to spend an evening alone for our wedding anniversary and saw this B&B (and all the fabulous reviews) to book. Nancy was so thoughtful from the ease of booking, to the understanding and flexibility that I was 40 weeks' pregnant and may have to cancel our reservation. Luckily we were able to stay (our daughter made her entrance to the world right after check out!) the room was spotless and cozy, the bed incredibly comfortable, and walking distance to the Village and beach is a huge plus. Breakfast was delicious and she packed the most special picnic lunch for us the following day. Will absolutely stay here again! Highly recommend!!

The positive is that this place is pretty clean and it looks like an airbnb. We got a room with a…read morefireplace . The negatives: If you like mildew smell on the linens, then this place is for you. They smell like the linens were left in the washer too long and then dried. We couldn't get rid of the smell from our pajamas. There's no onsite staff to get this corrected. The rooms do not have central air conditioning so many windows are open and there's a window fan. This means you hear all the noise outside. There's a train that runs all night long. Finally there was a loud humming sound that kept me up all night. Sounds like a condenser or something . For $370 a night, you expect better service and amenities.

Great location, fantastic service, staff is very helpful…read moreFurniture is very accomodating, kitchen is fully supplied Beautiful decor of the units on all 4 floors

This is the first year I've stayed at seashore on the sand and I'm absolutely thrilled with my…read moreexperience. It's literally right on the beach. I'm staying in a two bedroom that's very spacious. We have a family of four and it's perfect. Two bedroom and two baths. This is a boutique feel, the staff is incredible. They have beach towels, toys, chairs and umbrellas to make your beach day perfection. The rooms are completely remodeled with a modern, beachy feel. The beds are comfortable with fluffy pillows and white comforters. I'm here in the peak season and it's around $7k for a week. I personally think it's worth paying more to be right on the beach. It's absolutely heaven to wake up to the sounds of the ocean and see the sunset on the water every night. Also, it's dog friendly!

A beautiful property right on the water! Gorgeous fresh rooms tasteful and modern decor…read more Walking distance to the village with so many restaurants and shops. Can't wait to come back!

NEW OWNER ALERT! Cockroaches, raw sewage, broken toilets, syringes. Booked 2 bdrm 2 bath beachfront…read more8/24-8/31 for a family reunion at a neighboring hotel. Have been a customer for 17 years as have many family members and friends. Checked in, paid my balance by check and they cashed within an hour. Arrived in room to 2 dead cockroaches and a toilet which wouldn't flush. A live roach runs into bathroom and under sink. Told mgr Lily she called maintenance man who should arrive in hour or two. In the mean time, chased 2-3 other cockroaches killed one. Wife flushed other toilet to see if it worked and it overflowed on to floor and shower backed up spewing sewage. The smell was unbearable. Put down towels called manager she said she'd call plumber now. Went to get a glass in the cupboard and found a glass full of syringes. Obviously this place has not been cleaned. BROKEN TOILETS, LIVE AND DEAD COCKROACHES, RAW SEWAGE,SYRINGES were the issues within the first two hours of our family vacation. Plumber arrived and fixed plumbing. Still nobody cleaned bathroom floor or shower. And it reeked of sewage. We asked if anyone was going to clean up the roaches and the manager finally did. Manager tried to get us to stay with discounts and other rooms but they had nothing comparable and we were disgusted and really couldn't see ourselves staying anywhere in this place. We chased a roach and moved a chest of drawers and found RODENT AND COCKROACH FECES (see photo)Final straw was my son finding roaches climbing up from the drain in the shower into the pan. That's it. We never unpacked so we put everything in the truck and drove 2 hours home. Vacation week ruined. Family reunion ruined. I called the next morning and spoke to Lily and said I was driving down to pick up my refund. She confirmed that I would be getting 100% refund and that the owner was there and valued us as a customer and wanted a second chance. All I wanted was my money back I said. Drove 2 1/2 hours to be greeted by a check for half my total. So they kept $2400. Unbelievable. I will never give uLIARS on top of it Enjoy the photos. I have more and video to be posted. UPDATE. Owner called 9/12 and said he would be sending the balance of the refund. STILL NOTHING. After a month, I received a full refund. Not pleased with what I had to do, and was prepared to do in order to effectuate the full refund. They could have tried to make it right but failed. Sorry to say we won't be customers again.

We've been coming to Tamarack Beach Resort for many years and love this place!! The price is…read morereasonable, the rooms are clean, the location is amazing and the staff always goes above and beyond to make our stay extra special. Special thanks to team members Fred, Trevor, Jessie and Gerald!! We really appreciate you!

Calling it a "resort" is definitely a stretch. The hotel layout is similar to an apartment complex,…read morewith the pool at the center. So essentially most rooms on every floor are pool-facing and the concrete walkways become echo chambers for screaming/laughing children. I have no issues with kids having fun. But there seemed to be no supervision and screaming was heard clearly through our door all night both nights we stayed. Even worse was the DOOR SLAMMING. I'm not exaggerating - someone was slamming a door as hard as they could with all their might, maybe 3 or 4 times. Door exits into the open pool atrium (like all of our front doors) so the SLAM echoes loudly for all to hear. Impossible that staff didn't hear it. Then, same thing next night. Screaming kids and door slamming. For $450 a night, we shouldn't have had to deal with this. Also, thought it was weird that the entire property does not have one single public water fountain. Isn't that like against some public health code.. they did have a little electric water cooler in the lobby with a sopping wet towel under it for guest use though. Makes up for it I guess? The GOOD!.. Fantastic location, comfy pillows, very clean room and grounds, and an underground parking garage free for guests. But word to the wise, this is not anything like a "resort". Think a Days Inn built in 1993. Carpets and fixtures in dire need of replacement in our room.

Turns out that Sonoran Suites in Carlsbad is actually Windsor Apartments where people live. It was…read morelike an extended stay apartment. I booked through hotels.com when my normal hotel (for work travel- The Marriott Courtyard) was booked up. As I was going into my second month of traveling down to Carlsbad, I assumed (bad girl) they were searching for the same amenities in a reasonable price range and I expected something similar. The whole experience was both frustrating and strange. After booking through a phone call to hotels.com to Sonoran Suites, I had the following experience: * Sonoran Suites called to see if I wanted to cancel with hotels.com and book direct for a better deal * Sonoran Suites called me 2 days later on the first day of my check in to tell me I need to fill out a 3 page liability form and fax it back with a copy of my driver's license and credit card (good thing I was at work and could make this happen). Of course it required I stop working to take care of it. When I expressed that I had no idea and was not pleased being my check in was that day, the rep made sure to tell me it was on their website and the check in details are clear. Well since I booked on the phone, I didn't know and hotels.com didn't tell me...AND...the hotels.com confirmation didn't include this particular required check-in information *If I didn't get it back to them in time they would not be able to confirm a room for me and I would be room-less until submitted ( canceling would mean a 50% charge of the total fee for the original booked time) *Emailed back and confirmed with: my unit #, gate #, lockbox #, parking lot# (a lot of work already for me for a 3 night stay) * Are NO hotel reps on site * Sonoran Suites never told me I was staying at a place called "Windsor" so I was confused trying to find the place (I was looking for a hotel or resort named Sonoran Suites) * Room did NOT have the following: cable tv (only channels 1-16), no internet, no phone (at all), no cell phone reception *TV in bedroom did have more channels but were all blocked (parent controls). I could only watch news channels and the weather channel *Asked for a one bed, was put in a 2 bed and 2 bath (creepy for a young woman staying on her own in an unknown place and with NO phone for any emergency calling) *Instructions meant to scare if you do not submit to a long list of cleaning items prior to leaving (you will be charged a cleaning fee of $50.00)... and ironically enough, sitting below that is a card from the maid " gratuities welcome" (maids and daily service only available when you stay 7 days or more) *Lockbox was confusing to put back together and no instructions are offered anywhere. I had to call Sonoran Suites to understand what I was doing wrong. I got a voicemail first, had to call back later to get someone to tell me how to put the lockbox back together. Finally got out there and was late for a morning meeting. All this can be yours for the "promotional price" of $249.00 a night. Hassle! Disappointment! I think if someone is staying at the minimum for a few weeks and you can get amenities in there (cable, internet, a phone). Then I can see it being okay. But this was an awful experience. I fault hotels.com for not being more aware or communicative of where they were putting me and I think Sonoran Suites has a big price tag for providing jack. The place was lacking and the experience a total pain in the ass.

Booked the location in April for a trip in July through Travelocity and received a customer…read moreagreement the next day. Signed and returned the agreement in mid June. 9 days before check-in I received a cancellation notice at 8:00 PM from Travelocity. I immediately called Sonoran Suites and left a voicemail. Then I called Travelocity and was told that an individual had called to cancel and issue a full refund. The agent at Travelocity helped me rebook the location, but had to charge my card again while my refund would happen in 3-5 days. The next day I called Sonoran Suites back and the person who answered said that they weren't sure why it was cancelled, but would investigate and call me back to confirm. I didn't hear back from them, but once again I received a cancellation notice again from Travelocity after hours. I have now rebooked with a different location which means my card has been charged 3 times while I wait for 2 refunds. Main complaints: Staff doesn't reply to voicemails Company cancels reservations without contacting customer When asked directly why the stay was cancelled, they can't answer When asked for a call back to verify reservation, they don't call, but cancel again. With just over a week before a vacation over July 4 I'm left high and dry to search for another location even though I attempted to book early to avoid this predicament.

Absolutely phenomenal location, accommodation and experience. We will certainly be coming back much…read moresooner than later. Great restaurants within walking distance. Perfect spot for a nice weekend getaway.

They were so kind and let us check in several hours early since we were traveling from Vegas and…read morewould be arriving before the designated check in time. The condo was well stocked and most importantly very clean! There was plenty of room too! We stayed there with our 3 kids and 2 dogs. It has easy beach access and is next to harbor fish and a surf shop. This is our second time staying here and we absolutely love this spot!

BEAUTIFUL! Stayed at this amazing resort in a nicely…read morefurnished unit. It is a great place to stay for holiday, transition, digital nomads, house hunters. Staff are friendly and helpful, housekeeping is included.

This review is for the Swell building…read more COVID-19 ruined our annual Hawai'i trip...WAAAAAAHHHHH!!! Since hubby and I had time off, we decided to do something a little bit local, but far enough to feel like we were away from Orange County. So, we traveled south to Carlsbad. We packed up the kids and headed to the 2 bed 2 bath Wave unit in the Swell building. We were fortunate to be given early check in. Self check in was a breeze with the emailed instructions. Super cool feature: ELECTRONIC LOCKS! I felt like I was using The Force every time I waved my hand in front of the lock. There is a shed full of beach chairs, boogie boards, sand toys, a couple of soft top surfboards, umbrellas, and I think some canopies. Barbecues have dedicated gas lines. Oh, there's a game room! We got my son off the electronics long enough for a spirited game of foosball...the game room also includes Ms Pacman, an old school pinball machine and shuffleboard. There is also an outdoor shower with HOT WATER that my surfer dude relished. Speaking of hot water...on day 2, hubby went out for dawn patrol. When he came back from his early AM surf, he was looking forward to a hot shower. Our shower would not heat up! The other shower and every faucet in the unit ran hot water, but for some reason, our bathroom shower did not. I texted property management, they promptly replied, came in an hour to verify my findings, and sent a plumber to make repairs. Thank goodness for the in-unit washer and dryer. I threw in a beach towel in the dryer to defrost my hubsicle. Great management, awesome property. We hope to check out their other rentals! We appreciate the amenities and know we'll be taken care of should the need arise.

From the owner: Full service luxury vacation rentals in Carlsbad, CA.read more