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Carl's Appliance Service

3.0 (1 review)

Services - Carl's Appliance Service

Appliance repair

Carl's Appliance Service Appliances & Repair Photos

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2 years ago

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Adel & Winterset Tv & Appliance Heating & Cooling

Adel & Winterset Tv & Appliance Heating & Cooling

(2 reviews)

Professional and honest…read more My furnace stopped working, so I called a few places for estimates. Two said my furnace was rather old and it would be best to replace it. Adel TV and Appliance looked at it, told me it all looked fine but the motor was worn out. Their estimate was one tenth that of the other two. They replaced the motor for exactly their estimated cost and it's worked perfectly since.

Horrible customer service. We've bought locally there for over 10 years & most recently bought a…read morefull kitchen of appliances in late 2012. Our fridge wasn't cooling right shortly after setting up the icemaker/water dispenser. We knew the fridge wasn't getting&keeping cold enough to make ice & also fridge temp wasn't holding. Unless you want to pay for a service call to have them let you know the temp in the fridge & freezer & that it's probably leaking freon then DON'T CALL THEM FOR A REPAIR. I wanted it fixed NOT to be told what we already knew. We wanted them to come fix our freon problem & take care of it since the model was only a year old. Tami was completely unprofessional via phone & the not the least bit helpful or sorry to help us resolve the issue. The miss know it all needs to come to my house & remove my fridge & take it to her house. Good luck with that. What's the point of buying local without FREE service calls when you've purchased a whole kitchen full of appliance with them?! I will never buy from here again. The only thing that saved them is that WHIRLPOOL has noted this malfunction in this series of refrigerators, so they are sending us a new one. In NO WAY do I give credit to Adel Applicance for taking care of our problem. We could have called WHIRLPOOL & did that ourselves.

Warners’ Stellian Appliance

Warners’ Stellian Appliance

(27 reviews)

I ultimately chose not to proceed with Warners' Stellian after reviewing a detailed quote for a…read moreBosch washer/dryer set. While the sales staff was responsive, the overall service offering raised several red flags. #1) Overly restrictive contract terms Both appliances were labeled "special order - no cancels / no returns," despite being standard Bosch 500 Series models. That level of restriction is excessive for mainstream appliances and shifts all risk to the customer. #2) Installation risk pushed to the buyer The terms require full payment upfront and place responsibility on the customer for confirming all measurements and site conditions. If installation cannot be completed, return-trip and additional fees apply. This creates unnecessary exposure before installers even see the space. #3) Opaque and inflated add-ons The quote included mandatory installation parts ($99.99) with no clear breakdown, an overpriced stacking kit ($149.99), and a steam kit added ($29.99) to a dryer that does not have a steam option. These line items reduced confidence in the accuracy and necessity of the quote. #4) Pricing certainty concerns The contract allows post-order price adjustments due to tariffs if delivery is delayed, which undermines confidence in the final price after payment. #5) Liability limitations Damage claims must be identified before installers leave, and liability is tightly limited in the fine print. This heavily favors the seller in the event of issues. In the end, although the appliance prices were competitive on paper, the combination of restrictive policies, unclear add-ons, and customer-unfriendly terms made the overall offering less attractive than competitors. I would recommend that prospective buyers read the full contract carefully and compare not just price, but risk and flexibility.

we bought subzero & other high end appliances, over $30,000 for our kitchen. we included…read moreinstilation. it was a fight with each. the subzero... the gave our wood supplier the incorrect dimensions which cost us several thousand and a mismatch with our cabinets. They claimed that the glass cooktop couldn't be installed as their signed contract called for. We had to buy a new countertop as their signed contract had the opening cut too large.... We finished instsling ourselve.... +$5,000. check other reviews before using these CREEPS.

Carl's Appliance Service - homeappliancerepair - Updated May 2026

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