Professional and honest…read more My furnace stopped working, so I called a few places for estimates. Two said my furnace was rather old and it would be best to replace it. Adel TV and Appliance looked at it, told me it all looked fine but the motor was worn out. Their estimate was one tenth that of the other two. They replaced the motor for exactly their estimated cost and it's worked perfectly since.

Horrible customer service. We've bought locally there for over 10 years & most recently bought a…read morefull kitchen of appliances in late 2012. Our fridge wasn't cooling right shortly after setting up the icemaker/water dispenser. We knew the fridge wasn't getting&keeping cold enough to make ice & also fridge temp wasn't holding. Unless you want to pay for a service call to have them let you know the temp in the fridge & freezer & that it's probably leaking freon then DON'T CALL THEM FOR A REPAIR. I wanted it fixed NOT to be told what we already knew. We wanted them to come fix our freon problem & take care of it since the model was only a year old. Tami was completely unprofessional via phone & the not the least bit helpful or sorry to help us resolve the issue. The miss know it all needs to come to my house & remove my fridge & take it to her house. Good luck with that. What's the point of buying local without FREE service calls when you've purchased a whole kitchen full of appliance with them?! I will never buy from here again. The only thing that saved them is that WHIRLPOOL has noted this malfunction in this series of refrigerators, so they are sending us a new one. In NO WAY do I give credit to Adel Applicance for taking care of our problem. We could have called WHIRLPOOL & did that ourselves.

Yes indeed, a local Des Moines Small Business treasure and gem. Customer service shared has always…read morebeen kind, courteous and prompt. Communications for past Vacuum and Vacuum Cleaner repair and maintenance work have been fair, accurate and well executed. Ease in shopping when needed with clear and concise recommendations shared by Associates. This coupled with speedy service associates whom are knowledgable with vintage vacuum repair and up on the latest high quality products to market is why I share (5) stars in this review. Highly recommended. More thanks.

Good business with competent customer service. We had a stick cleaner that the battery died and not…read moreeconomical to replace. The serviceman explained the various models and options and the pros & cons. We ended up buying the one that fit our needs the best. Very pleased with attitude & knowledge that the serviceman (Cody) provided. They service & stand behind the brands they sell and carry & repair many other vacuum cleaners.

Great experience. My dad's home definitely was a challenge for them. I had all there workers over…read moreat one point or another. They were all polite and helpful. They explained everything well and kept me informed of what was going on. They had to work on it one day then the city had to clear their part then they came back and did a continuation. They were determined to not dig up the yard they could get it. They found a large cable and a spoon. It was full of roots and they got it flowing again. The drain itself had never been jetted before and it truly needed it. They offered and gave me a veteran discount off the price which helped with the cost. I was grateful to have found them. I will use them again and also recommend them to family and friends. Thanks guys! Here is a link if you want to copy and watch the video on YouTube. https://youtu.be/qUFyj3UstL4

The employees were friendly an professional. They did the job we needed with no unnecessary expense…read moreor charges. They were exactly what we needed! I will recommend them to all my friends and family. I will call on them anytime in the future if I need them.

They wanted to overcharge you and will make you pay $75 for just bad estimate report, even…read moreconvinced to sign up for monthly subscription membership to get 10 percent off on the cost of project. Not recommended! such a rip off bad estimates, worst experience! Found another electric company that does it for less than $5k and free est!

Blake is the best serviceman we have ever had. He is very thorough and extremely knowledgeable in…read moreeverything electrical. He is easy to work with and has an engaging personality, explaining things very well. I am already planning several upgrades to our house based on Blake's electrical suggestions. I appreciate and am so thankful for his help!

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

Friendly service, and a very knowledgable staff! Mr. Sweeper and his team repaired our family…read morevacuum quickly and effectively. With so many years in the business, it's no surprise that our experience was this positive. Highly recommended!