Avoid Carlos. After he replaced my alternator in late April, my car began having trouble shifting when I drove it on May 4. I contacted him immediately because this issue was not happening before the alternator work.
I am not a mechanic, so I cannot say for certain that his repair caused it. What I can say is that the problem began right after the work, I notified him within days, and he never properly inspected or test-drove the car despite coming to my home multiple times.
For nearly a year, he changed my oil, worked on my mother's car, and kept avoiding the actual issue I originally called about. Now I am being told he cannot come to my area because of personal circumstances.
A mechanic does not only need to complete a repair. They need to stand behind their work, communicate, and take a customer seriously when a new problem appears immediately afterward. I did not get that. Save yourself the stress and find someone reliable who will actually follow through. read more