Our disposal was locked, Adam arrived and was able to break it loose so we didn't need a new unit…read more He said that we should run the disposal every couple of days to keep it running smoothly. The leak we see from upstairs is probably a plumbing joint that has come loose or a crack in a pipe. Adam said that he would recommend cutting into the ceiling and checking out the piping. Excellent service tech, great company to do business with.

We used Mike the Plumber for a variety of projects over the years, including most recently, the…read morerepair of an outdoor spigot. They always do excellent work. I like using this company alot. First, they always show up when they say they will. Second, their plumbers know what they're doing. Third, their guys have pointed out a couple of potential issues along the way which weren't part of the original scope of work, but nonetheless were pretty helpful to know as a homeowner. I know that pointing out issues is kind of like upselling, but it actually didn't come across as upselling because there wasn't any pressure to do the work. And that information you get is pretty helpful. The only downside to working with them is the price. They are by far the most expensive plumber I've worked with in the area. I kid you not, one time I got an estimate from them and as I reviewed their email in the middle of a Zoom call, I literally said out loud "holy fucking shit bro" not realizing my mic was on, which was a bit embarrassing. That said, I later agreed to the proposal because nobody else was available as fast. So yeah their availability and their quick response time is definitely important to me. I don't always use Mike's, sometimes they get undercut on price by a company that can come out quickly. But I know that when I do hire them, I will be in good hands, though with a lighter wallet. Four stars. Keep them in your contact list just in case!

We had a fantastic experience with Buckeye plumbing. Our technician, Chris, was professional,…read moreknowledgeable, and prompt. He communicated all of the options with us, helped us select the best option, and then quickly made the repair. We will definitely use buckeye in the future. As a Wisconsin Badger, I do wish they had a different company name though!

They replaced my ten year old water heater two weeks ago and replaced the leaking flap and valves…read morein both toilets today. Their service, starting with a phone call, was courteous and professional. Their disclosures are transparent and they give you the cost of the job up front. Kudos to Yo and Mitch for showing up on time and being patient with an aging property. And, thank you Martha for getting me in this afternoon.

I didn't know I could be so happy about a toilet! Garrett did a great job fixing my old toilet,…read morethen left it looking like new! He did a thorough consultation on the phone, then showed up fully prepared. He also explained everything he did along the way. Awesome.

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I hired Mike to replace a CPVC water valve with a brass valve. Easy and communicative, in and out…read moreand professional. Would hire again.

Michael did a great job with a repair and an installation. Very professional, a great communicator…read moreand pleasant. Fun to talk with. Reasonable price. I'd definitely hire him again.

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

After seeing the great reviews for this plumbing company, I called early in the morning and Dean…read moreanswered. I was thrilled he said he could come to our home in the morning, and he even arrived ahead of his scheduled time (which was much appreciated). He was able to resolve our clogged pipe issue quickly, and his fee was definitely fair. He was very professional and personable as well We will be utilizing his plumbing services in the future.

They have supplied great service on multiple homes for years…read more Raquel is very easy to deal with in the office. Both Matt and Sebastian are amazing technicians and they always show up in a timely fashion if there is an emergancy.

Honest, thorough, knowledgeable and prompt. Dave explained the whole job, pricing and work options,…read morepros and cons. Listened to my concerns and patiently and thoroughly answered all my questions. A good experience.

I highly recommend Mike. He is extremely versatile in his skill set, very reliable, and…read moreconsistently does quality work. What I value most is that I can depend on him and fully trust him to handle projects properly, especially since I manage the property remotely. He communicates well, follows through on what he says he will do, and gives me confidence that the job will be done right. It's difficult to find someone with that combination of skill, reliability, and trustworthiness.

I hired this handyman to repair a closet shelving system that had pulled away from the wall which…read morewas being used for ordinary clothing storage and was not overloaded beyond normal household use. He assured me that the repair, including the anchors he installed, would support the weight of the clothing and items normally stored in the closet. Unfortunately, only about a week after the repair was completed, the entire system failed again and collapsed. The shelving and clothing ended up on the floor, creating a significant mess and forcing us to empty the closet once more. When I contacted him, he stated that the anchors he installed had held and that the real issue was that I needed an entirely new closet system. However, this was not what I was told when the repair was performed. Had I been advised from the outset that the existing system could not be safely supported or that a replacement was necessary, I would have appreciated that honesty and made a different decision. What is most disappointing is that despite the repair failing after only a week, he refused to return and evaluate the situation without charging an additional service fee. I understand that not every repair is guaranteed forever. However, when a repair fails within days and the customer relied on the handyman's representation that it would support the intended load, I believe standing behind the work and at least reassessing the situation is reasonable. Based on my experience, I cannot recommend this service. **UPDATE: With respect to Mike's response, many of the implications are categorically false, namely, that what is remaining of my closet is still usable and "hanging". The anchors screws, and brackets have bent and are misshaped. He also indicated fixed my toilet for "free" when, in fact, he actually exacerbated the issue and spent no more than a minute looking at the toilet and twisting the float and fill valve. So the contention that he was being generous with his time is unfounded. With respect to the text messages he's alluding to, admittedly, he did indicate he did not warranty his work, but also claimed "I'll also say this, I've never hung any shelving in somebody's called me back later and said that it came down". Moreover, "I can tell you that it's gonna go in with anchors at hold 220 pounds each and there's probably gonna be three or four so outside of that hopefully it lasts a long time". That said, given the estimated weight of the closet was no more than 150 pounds, that was less than 35% of its intended total weight, which should've held it without incident. Moreover, it's only been one week as opposed to two since he performed the job Finally, the mere fact that he wouldn't return to audit the job or two provide structured guidance and repair onsite as a gesture of Goodwill is woefully inadequate.

Our water heater went out the night before we were leaving on vacation - late. Called trust rooter…read moreto have an emergency visit, the call line gathered all the information and confirmed someone was in the area. Minutes later a technician called us to go over the problem. He guided us through some steps and confirmed we would be ok until the morning and he couldn't do a replacement that night. Raul the tech was at our house first thing. He was friendly, knowledgeable and very efficient. We were back up and running by noon so we did not have to miss our trip. Once we came back we had other questions/concerns and he did a follow up visit with us. Highly recommend!

José was super professional and he did great work. I needed a toilet changed since old one cracked…read more Left everything clean and I'm very happy with service received. Price was reasonable and he was very honest.

I used their services twice, and both times the service was exceptional. The first time, my water…read morebills were higher each month, so I called them for an estimate for leak detection. They said they would have a plumber over within a couple of hours. They sent Ricardo, who was very knowledgeable and professional, and found the leak promptly, quoted me for the repairs and made the repairs that evening. The second time was to replace my water heater. I asked for Ricardo, who explained what was wrong, replaced the water heater in no time, and advised what else needed to be repaired, which was spot-on.

Demetrios was very nice and professional. I'd highly recommend having him come to fix your issues…read morewith your plumbing.