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Carlos Bee Residence Hall

4.0 (2 reviews)

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16 years ago

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10 years ago

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Courtyard Newark Silicon Valley

Courtyard Newark Silicon Valley

3.0(153 reviews)
7.5 mi
•$$

MEMORIAL DAY WEEKEND STAYCATION…read more I'm enrolled in different rewards programs such as airlines and casinos. One of the programs I'm enrolled in is Asia Miles. I hadn't earned miles through my Asia Miles account for close to 18 months. If I had not earned miles by May 30 all the miles I earned through Asia Miles will reset to zero. One of their partners is Courtyard by Marriott. I reserved a room for two nights during Memorial Weekend. The reason I booked Courtyard Newark Silicon Valley was due to the swimming pool as I needed something to do on my staycation. I came here Saturday afternoon. The guest room is spacious enough. The bed was really comfy. The staff was really nice. The lobby was clean and organized. I even like the Keurig coffee machine inside the room that had some coffee pods. There's a cafe opened in the morning when you can buy coffee and hot food. Despite all the positive attributes of this Marriott I gave the rating I did because I came for a staycation. After I checked-in on a Saturday afternoon I tried to swim in the swimming pool. Noticed I said "tried", but the swimming pool was cold. I ended going to the whirlpool. The next day on a Sunday I came back to the swimming in the afternoon. I noticed the debris from trees in the pool. There are a lot of trees around the pool. With the abundance of trees this pool needs to be cleaned constantly. During my stay there not only was the pool cold but also dirty. If I had to stay at another Courtyard by Marriott it wouldn't be here.

Do not waste your money! I booked here and they didn't even have room for me they told me to come…read moreback so I went to dinner came back and was there at 10:30 pm in the lobby. Carl's at the front desk said she had to cancel my room? WITHOUT A REFUND Had to reach out to a third party for arbitration. Apparently they don't employ supervisors at this hotel so the front desk staff treat the clients however they please.

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Courtyard Newark Silicon Valley
Courtyard Newark Silicon Valley
Courtyard Newark Silicon Valley

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Residence Inn Newark Silicon Valley

Residence Inn Newark Silicon Valley

2.8(114 reviews)
7.7 mi
•$$

Upon check in, the right side of the counter where you pay/tap your card- that machine doesn't work…read moreso I had to be charged twice (front desk staff told me that the first charge will drop off and it's just a pending authorization.) She was nice about it and there's not much you can do but wishing that the management can fix that machine so it won't inconvenience others. The rooms there are clean. However bedding was itchy and uncomfortable. Breakfast in the morning was great, really impressed with Nina, the staff member who kept the dining area sparkling clean, food replenished, and helped give out breakfast meals to guests who were waiting for her to finish replenishing the empty bowls. She was very hard working and worked nonstop the whole time I was there. From wiping down tables, managing food, talking to guests, and everything else- she impressed me.

After days of consistently calling to speak with Chris Hill, Area General Manager, he finally gave…read moreme the pleasure of allowing me to hear his voice for a few minutes. He made sure to remind me that he was doing me the favor of taking some time in his office to speak to me. The Front Office Manager, Maria Lopez Soto.. I'm not sure if she was protecting me from him or vice versa. The entire front desk staff seemed to do everything in their power to protect each other. Loved ones of staff were constantly on property, only assuming they were not paying guests as these same people were seen hopping the pool fences and not tapping room keys. Marriott Bonvoy employees (they told me straight out that they worked for the company) were right there celebrating with them. It's very apparent that they don't want their endless summer to be taken away from them. Already anticipating the responses and Yelp cover ups that will be taking place after this review. They made it very apparent that they hated me: I was welcomed to this Residence Inn by 3 men peeing on the wall right outside of my hotel room window. Grown men were yelling in the lobby and up and down the halls all night long. Boyfriends of employees parked in front of the hotel blasting music at full volume all day. Adults hopped the fence into the pool area to get drunk and smoke weed and run around for hours on end night after night. Couldn't use the jacuzzi due to deathly allergy to smoke inhalation but begged them to have this area usable for me for just one night of my stay. Instead, the drunken, puking, reefer, sex party was still continuing in that hot tub that same night. Zero cameras on property and staff used this as a way to try to gaslight me into believing that complaints I made weren't real. Staff would knock on the door and immediately use their hotel keys to open it and try to walk in, even after I'd yell that I had just gotten out of the shower and was naked. I would be told that the hotel had security but after staying on property for 5 days straight I didn't see them more than once. I was asked to instead provide the last names of strangers so identities could be found and issues could be resolved, obviously impossible. Used the laundry services and my clothes smelled like mold, mildew, and diarrhea. Had to pack up all of my stuff in the middle of my stay to move to the property next door. Staff rolled their eyes at me and talked about me under their breath during my entire stay because I was unhappy about the things that were continuously happening and how unseriously I was being taken. Treated like an inconvenience for not being able to get sleep or work done and instead physically ill from the stress of feeling dangerously unsafe. Came home to my legs and ankles so swollen I can barely walk. My health issues were exasperated by the stress and fear brought onto me while at Residence Inn Newark. To the point that I'm not eating, barely sleeping, and on the toilet 10+ times a day. Bolting awake at night from a dead sleep with severe anxiety that another man is going to come through my hotel room door. Spent hours on the phone with corporate and was promised phone calls and emails from hotel management, which they never delivered on it. Was told issues were escalated to upper management and even told elaborate stories on how these managers actually dealt with the situation behind the scenes. Same managers knew nothing of these events taking place the very next day when I asked them face to face. Was offered $0 in compensation nor any kind of resolution for what I experienced. This is all just the tip of the ice berg to the horrors of what to expect at this property. Fun place if you want to party it up. Not a nice place if you want to be treated as a valuable customer whose right to feel safe is considered.

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Residence Inn Newark Silicon Valley - The kitchen

The kitchen

Residence Inn Newark Silicon Valley - Dining area in the lobby

Dining area in the lobby

Residence Inn Newark Silicon Valley

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Holiday Inn Express Union City - Appliances

Holiday Inn Express Union City

3.3(65 reviews)
4.2 mi
•$$

Work is taking me north up to the East Bay, so I'm moving hotels from the Morgan Hill location up…read moreto here in Union City. Some of my work locations are in Oakland, but I don't wanna stay too close in Oakland for obvious reasons. Oakland was the only In N Out location to ever close due to crime in the parking lot! So, Union City it is! This location is super easy freeway access just off the 880 at the Alvarado Niles exit. Speaking of In N Out, there's one right across the street from this hotel! Check in was easy, no problems, got my rewards points posted, and got my room no prob. Friendly staff and clean hotel. It has all the usual amenities, but I'm not gonna get a chance to use the pool or gym, gotta do my work. Speaking of work, the WiFi was working no prob and a decent speed. The desk was comfortable as was the bed. The bathroom was clean and no stray hairs not my color laying about. The water pressure in the shower was good and endless hot water. The free breakfast was up as usual, and the same food basically as all the IHG Holiday Inns. Eggs, omelet folded thingys, bread to toast and hot coffee and juices. I can't forget those fab cinnamon rolls at all the Holiday Inn Expresses! I usually get breakfast early when they put it out and go back to my room to eat and be on the internet. So, far, this stay is fine and I'd stay at this location again.

Ok, so this is a quick view of one of the renovated rooms. I must say, I'm impressed. Long gone are…read morethe carpet floors. The room I was in boasted a full-size fridge, and a larger microwave. A bit baffled about the dishwasher but hey it's there if you need it. The breakfast is always solid in my opinion. The customer service is top-notch, heck I even had a little thank you for being a gold member sign in my room when I checked in. It's the small things like that, that will come into play when picking a spot. Not to mention its close to so many things.

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Holiday Inn Express Union City - Room

Room

Holiday Inn Express Union City
Holiday Inn Express Union City

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Budget Inn Hayward - Cockroaches in the room. This one right on the desk

Budget Inn Hayward

1.4(77 reviews)
2.1 mi
•$

It was ok, for the price. Continental breakfast was included. Room cleanliness could have been…read morebetter. Just because I am an a budget doesn't mean I don't want or deserve a clean room. The walls are very thin so you can hear everything. Non smoking room, smelled like it's been smoked in at some point. Customer service; not rude but not the best customer service.

Worst experience I have ever had. There is no lobby, just a bullet proof window to speak through…read morewhere you can barely even hear them. Had to walk back to the bullet proof window 3 times within 20 minutes on day 1 of my stay because the room key kept deactivating. Only after the 3rd time did the lady tell me that if they get ANYWHERE near an electronic device, the key deactivates. I've never heard of that. Even after keeping the key far away from any electronics, I still had to get it reactivated 5 more times throughout my stay; almost every day. They actually had the nerve to suggest that I didn't know how to open a hotel room door so I even took a video showing them it wasn't working. Once I got in the room, there where cockroaches; poop and blood stains on the sheets; and black stains on almost all of the towels. House keeping never came to my room (stayed for a week) so I had to track them down with their cart just to get basic necessities like toilet paper and soap. Don't even try the wifi because it's useless. Spoke with the owner about my horrible experience upon check out and she tells me that "we could have addressed these issues at the time but you didn't bring them up." Regardless of when I bring it up, what are you prepared to do about it? She just shrugs her shoulders. I ask her specifically what she would have done to address it at the time and all she could say on repeat like a broken record is "well we could have addressed this at the time." Clearly wouldn't have done anything to address it. I had already killed the roaches so what exactly would you have done? Given me another room? That would have been my 3rd room since getting there. Why would I want another room? So I have to tear that room apart looking for more roaches as well? Absolutely unprofessional and unacceptable. WILL BE speaking with health department.

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Budget Inn Hayward - Cockroaches in the room right on the desk

Cockroaches in the room right on the desk

Budget Inn Hayward
Budget Inn Hayward - Black stains on 3/4 of the towels

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Black stains on 3/4 of the towels

Carlos Bee Residence Hall - guesthouses - Updated May 2026

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