Dealing with the people at Bean Chevrolet is a great experience. Everyone is friendly and…read moreprofessional and they all go the extra mile to make sure you're a happy customer, especially sales associate Andre Roy. Before going to Bean GMC I dealt with two other dealerships in Ottawa trying to buy a new or low mileage SUV. Beans is heads above anyone else in terms of honesty, customer service and knowledge. I highly recommend this business.

From the owner: At Bean Chevrolet Buick GMC Ltd. , we cater to your every automotive need! From new and used car…read moresales to all types of servicing and collision repair. Our friendly, knowledgeable and professional staff provides the best customer service possible, proudly serving Carleton Place, Almonte, Mississippi Mills and beyond! We maintain an extensive inventory of Chevrolet, Buick and GMC new cars, trucks, and SUV's, including our best sellers; the Silverado and the Sierra trucks. We also give top dollar for your trades and have a wide selection of used vehicles for all your driving needs. We look forward to serving you!

Had an incredible experience today in selling my car. Ott was very pleasant and reasonable in…read morepricing and in accepting the condition of my vehicle (as it was an older model). I cannot say enough good about the experience. No hassle, no headache. Thank you and keep up the good work!

While all appeared great while cutting the deal, as it turns out this place sold us a vehicle that…read morehad tires 10 years old and were worn to the point they had to be replaced ... since it was winter we had winter tires placed on the vehicle and it wasn't until we tried to get the original tires put back on that we found out it would be illegal for the place to place them back on the rims.

My husband and I bought a new 2025 Honda CRV Hybrid recently from Ottawa Honda. Our salesman, Alex…read moreEstaphan was a pleasure to work with, during the negotiations, the purchase, and the pick up of our new vehicle. It was a no pressure purchase, with him allowing us to decide what we wanted and needed. It was a stress free experience. We highly recommend Ottawa Honda for a purchase, and Alex in particular as a salesman. We would definitely purchase through him in the future. We are very pleased with the Hybrid. The gas mileage has exceeded the industry average and it drives lives like a dream. T & E Janes

Avoid at all costs, their service department will scam you. Estimate: $140; Invoice: $423. Shady…read morebusiness practices and disrespectful staff. Have used them many times with mediocre service, but will never return after latest fiasco. Scam: Dropped my car off for an oil change. Asked that they look at the AC and see why it's intermittently shutting off. The staff member said "Sure" and didn't mention any price, so I assumed they'd call me once they looked at it and diagnosed. Even my written estimate read "A/C Price $- , Inspect and Report". Got a call to pick up my car and am shocked to learn they charged me $271 to put some dye in the AC system to help find a leak (it's not even fixed!). Disrespectful Staff: When I was shocked by the $271 extra charge I said "Jeez!" and was met with a very defensive staff member, "I would have warned you about that when you dropped it off. I'm normally very good at warning customers. It can be anywhere from $200-$500 for an AC repair." What!? I'm sorry, but you didn't warn me, because I'm not signing you a blank cheque for up to $500. Called the manager, he gave me the same shtick, "He would've warned you about the AC charge, he's normally really good at that". I have two staff members now essentially gaslightling me that I approved a $271 AC charge. I'm frugal, for $271 I'm driving with the windows down. "I'm sorry, I was not warned of any charge for the AC, I read 'inspect and report' on the estimate and assumed that that is what you would do". "I'll talk to the staff serving you, but I'm almost positive he would have warned you." Unresponsive manager: The manager, Marc Houle, said he'd check with his staff and call back. That was 1 month ago. I've sent two follow up emails, and called 8 times this week and I've received no response. I think he believes if he ignores me long enough I'll give up. I'm filing complaints with the BBB and Ministry of Public and Business Service Delivery today.

I had my second appointment at GJT yesterday and must say I am very impressed. I bought a 2019 RAV4…read morelast year in Ottawa (ON) and then moved to the Ottawa Valley in February. I purchased the Extra Car Plan with the vehicle as it gives the first 40K a lot of free stuff (more on that later). Making the appointment was easy both times I visited and they were able to call my file up on the computer and I didn't have to spend a lot of time explaining myself. I was greeted well each time I went by friendly and efficient staff. These were regular maintenance checks and oil changes all of which were rendered for no charge under the ECP. If you're buying a new Toyota do yourself a favour and get this package. Anyway part of the service yesterday was a tire rotation and the technician noticed that one of the tires was low. On inspection he found a nail in the tire so they repaired that all at the grand sum of? NO CHARGE! Due to the ECP! The staff were so helpful and kind and there was complimentary coffee while you wait and nice comfy leather lazy boy chairs to relax in. Free WIFI so you can browse while you wait. All in all a very positive experience.

From the owner: Locally owned and operated for over 45 years.read more