I called them on a fountain they installed over a dozen times spanning two months. The first time they showed up they left, with no reasoning I called them and when I finally got in touch, they said that I needed to fill up the fountain?? Yeah I would have if you'd have asked while I was there it takes less than ten minutes! I got them back out again while it was filled up and someone came and took pictures then never heard from them again. After numerous calls and the fountain filling with algae o drained it and waited and waited. Called several more times and finally got another lady said they would be out asap. No one ever showed up. I finally just went into the office, there was an older gentleman eating a sandwich behind the counter, he asked what I needed. So I explained my situation and frustration with him. He then starts cussing me out saying he's the owner and been in business 42 years! I said that's great and laughed at him! I don't care if you've been in business 2 months or 142 years this is crappy customer service! A nicer lady approached and offered some reasoning, while the man was still cussing up a storm! So I told him to forget about it we will never do business again. Not to mention their prices and customer service really suck anyway. Never will I or my extended family ever step foot in there again!! read more