This is an extraordinary facility with a fabulous staff who provide their patients with full…read moreattention and complete care, always with joy, energy, patience, and great compassion. I chose this facility because of its strong reviews, passing up at least 20 others that were closer to home--and I'm so glad I did. I would've driven to the ends of the earth to get the best care for my grandfather, and that's exactly what we received DSC. It was such a relief to trust them with his health, especially after a horrific experience at another facility (which I'll describe shortly as a contrast to highlight how exceptional DSC is). My grandfather was here for short-term rehab to regain his ability to walk. This is a smaller, more intimate facility where the nurses, staff, and physical therapists have the time to provide constant care and monitoring--which is the most crucial factor in a nursing home. I cannot stress enough how rare this level of attention is, especially in chain-owned facilities. Whenever I requested something for my grandfather (such as a diaper change), the staff responded promptly. Whenever I had questions, the nurses were patient, thorough, and quick to provide clear explanations. Beyond that, it was clear that the staff was proactive in their care. I visited at different times of the day and consistently found them cleaning, feeding, medicating, or checking on my grandfather without being asked. The facility itself is also exceptionally clean. The maintenance crew was always present, regularly mopping, cleaning, and removing waste multiple times a day. The social services department was incredibly helpful, meticulously guiding us through the process of his continued care and rehabilitation after his return home. They were also easily accessible whenever I needed assistance. I spent between four to eight hours at the facility every single day my grandfather was there, so I can personally attest to the staff's dedication--not just to my grandfather, but to all the patients on the floor. I noticed how engaged and active many of the patients were. Whenever medically cleared, they were encouraged to move around and spend time outside their rooms. The nurses ensured my grandfather sat in a chair for his meals rather than remaining in bed all day, which is a critical part of physical rehabilitation. This was a stark contrast to his previous facility, where patients were neglected, left in bed all day unless they required procedural care. The physical therapy team at DSC was top-notch--patient, consistent, and accommodating. They even assisted my grandfather in walking to the restroom and helped clean him when necessary. All of these qualities are crucial in a care facility--and, unfortunately, far from guaranteed elsewhere. Before coming here, we had a nightmarish experience at another facility--Complete Care at Prospect Heights in Hackensack, NJ. My grandfather was severely neglected there, developing a urinary tract infection and a painful diaper rash that landed him back in the hospital. The staff was overworked and unable to attend to him in a timely manner. If he needed a diaper change, I had to remind the nurses multiple times, often waiting 60-90 minutes before anyone helped. And that was with me physically present and insisting--so I can't imagine the neglect when no one was watching. The nurses at Complete Care rarely answered questions, often making empty promises to follow up and then never returning. If my grandfather wasn't in a physical therapy session, he was left alone in bed all day because the staff was stretched too thin to provide anything beyond the bare minimum. The facility smelled strongly of urine, was outdated, unsanitary, and completely dysfunctional. I know some people might have concerns about going to Paterson. While the city itself has areas that need improvement, this facility is located in a quiet cul-de-sac by a high school, next to a modern apartment complex, and across from a church. The area is clean, suburban, and safe, with two parking lots. At no point did I feel unsafe, uncomfortable, or concerned. I share all of this to emphasize what truly matters when choosing a care facility: consistent, compassionate, and attentive care. That is what makes all the difference, and that is exactly what the staff at Doctors Subacute Care provides. Doctors Subacute Care's slogan is "Your Bridge Back Home." They lived up to their word. My grandfather is back home, happy, and sitting next to me as we speak. Thank you DSC.

My mom is currently there and this has to be one of the worst places I have ever seen for…read morerehabilitation! Where do I start? The facility itself is falling apart. There are hardly any garbage bins and peope have to share them between the bathrooms and the rooms. The beds are extremely uncomfortable and the cheapest quality you can get. If it snows, you are on your own out there walking on the ice! The staff hates their job and they don't know what they are doing. Don't get me wrong some of them are nice and actually care but most of them don't. Be prepared to take food to your loved one 3 times a day because the food they serve I would not even give to my dog. They have no water for drinking so you have to bring in your own water bottles. The ice machine is disgusting. Therapy is kind of ok but they don't really push people to get better quickly, it will take forever to gain your strength back at that pace. Their so called services, like hair and nails is non-existent. Take it from me, don't even think about sending someone here. I regret it so much. It is literally like watching American Horror Story.

When it came time for my family to find someone to care for my grandmother it was obviously a very…read morehard decision. I heard about Excellent Home Health Care from a friend and decided to give Wilda a call. She has been so helpful and friendly from the very beginning and set my grandma up with a truly caring and helpful professional. My grandma now has someone to be with her at all times and I'm very grateful for Wilda and her team.

From the owner: We are a licensed…read morehealth care service firm providing home health aide services to Northern New Jersey. We have offices in Paterson and Newark NJ. We are committed to providing quality home health care and supportive services to enhance and maintain the highest level of independence for our clients. This is evident by accreditation from the Commission and Accreditation for Home Care (CAHC), the premier credential in this field. We provide a full spectrum of health care services to persons of all ages. Working in conjunction with your physician’s plan of care; our skilled nursing professionals conduct a personal client assessment and design an individualized plan of care to meet the needs of the client and family. We accept all five NJ Medicaid HMO's.

My father-in-law spent his final days at Arbor Glen. All staff was very nice and kind. The facility…read moreis clean, and the room is roomy. The only problem is parking. The lot is quite small, but luckily we can park on the streets right outside the center.

My mother was briefly in this facility recently. It was a shocking experience. The facility was run…read moredown and dirty. While everyone we met was very nice, several repeatedly verbalized how understaffed they are and how poor the facilities are. The air conditioning did not work, nor did the television remote. The room was clearly meant for one person and my mother was a second patient stuck in a small space. On more than one occasion her oxygen machine began to squirt water all over her face and one time when I reported it I was told "oh that is okay." I was shocked that anyone could walk in and out, even at 9 oclock at night. I appreciated the kindness of several staff members, but having a parent there was scary and we felt helpless. I am not sure if I would be writing a review if the above was the worst of it. Unfortunately, on the second day my sibling showed up at 1pm and found that my mother was still asleep. At that point we learned that she had not woken up at all that day for longer than a few minutes. When asked whether she had spoken at all we were told yes, she had repeatedly said "Help me." She was left in bed and ignored, and nobody told us. My sister tried to wake her up and eventually the daughter of another patient came to help her, but she would not wake. When she said she needed to return to the hospital she experienced resistance, and later my sister overheard staff talking about how stupid it was for her to leave. Needless to say, when she arrived at the hospital she ended up in ICU and we are still working to understand what happened. We are not able to comment on the quality of the rehab work since it never occurred. I do not question whether there are good people working at this facility (we saw it), but it is very clear that they lack the staff, training, and resources for the job. I will forever live with the guilt of allowing my mother to stay there, though.

I am very surprised that the state doesn't do something about this place. The aids where name…read morebadges. However supervisors, nurses, nursing supervisors, etc...do not. When asked their names they refuse to identify themselves. As a patient don't I have the right to know who is treating me and who I am talking to? The ordered me a walker...I already had one at home....they ordered me a commode which I already had one at home....they ordered me a shower stool...which I already had one at home.....when I told them to cancel the orders they told me that it's too late and I have to take them. They told me that they ordered them without my knowledge because that's the way they do things..... There are many other rehab places....pass this one by.

My wife was there for 5 days each day she went down hill. On the 5th day I insisted that she should…read morego back to the hospital. They wanted to know a reason to send her back to the hospital. I told them the care she was getting was terrible. I insisted that she go back to the hospital. She is on her 4th day in the hospital. I would not send my worst enemy to this place. Richard D.

awful, nobody answers phone!…read moreiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii ******************* star

My mom was living at Waterview Nursing Center in Cedar Grove, NJ for 7 years. Because it was only…read more7 minutes away from my home. But I was there everyday. To get decent food for mom was a fight with the kitchen everyday. The quality of the food was horrible. Even the Dietitian agreed with me. Most of the CNA's are lazy. If you asked them to do something they had a bad attitude. It got to the point that I was the topic of conversation during the staff meetings. I wasn't asking for anything that Waterview wasn't mandated to provide their residents. It is clear that if you are a hands on, concerned family member, that asks questions, you are not liked. The Administrator Lisa is a bully and the maintenance guy Adolfo thinks he runs the place (because the Administrator gives him that power). I've complained to Corporate CEO and I was told that they spoke to the Administrator, but all she did was mention it at her staff meeting, stating "they reported me, but as you can see, I am still here. I discharged my mom during the coronavirus outburst, and was give a months worth of expired medication. The medication had expired a year ago. God only knows how long they had been giving mom expired medication. Who else there is getting expired medication? They just care about numbers, not your loved one. I can go on and on about how bad this place is. Please....if you care for your loved one, stay away from this place.

The type of care provided here is below standard. My mother in law is currently living here and we…read morehave had to report this place multiple times. She is a diabetic and is also unable to walk and even then she gets no attention. Recently her sugar has been dropping and no one goes to help her or do anything to help regulate her sugar. They change her once every 12 hours! As a human being that can't get up and use the restroom for herself. I would assume that she gets changed every couple of course but no she's forced to sit in her chair or bed urinated or soiled on for hours on end. We went two weeks ago and went almost every day and we see how the rest of the patients on her floor are treated. Very sad how the patients are talked to and yelled at. The owners worry about what food the patients are eating because it is a Jewish facility. What the owners need to do is make sure every patient they are supposed to be caring for they are receiving money from each person is cared for and given the care and attention they deserve. When the "owners" were there last week everyone at the front desk when you walk in was super polite and nice but it's all fake. And they know it as well. They do know exactly what goes on in their facilities. They just like to collect their checks and not pay for enough staff to well equip this location to give their patients the level of care needed. The floor my mother in law is on is for more dementia patients which my mother does not have she is 100 percent of sound mind, remembers everything and is able to tell us what goes on there. I saw nurses leave patients in the hallway in their wheelchairs yelling at them. The patients are going to argue because of the illness they have but, the staff should be better trained or have more staff to better deal with every patients needs. My husband and I are currently reporting this facility to the state and looking for another placement for my mother in law. Again we have reported this facility many times and nothing is done. When we were present the lights were out in the rooms and this is a regular occurrence. How do you have patients in the summer with the power no AC and no one ever has any answers. But, when it's time to cash a check and the owners receive my mother in laws check every month they know how to do that. I would really warn anyone trying to put their family here because though I don't blame only the staff because I'm sure they are under staffed but the owners know what they are doing this center does not provide the level of care they advertise they give to their patients. Beware and take heed before placing any family member here. It's honestly sickening the level care my mother in law has personally received here. I will continue to report this facility and every time my mother in law complains I will report it to the state of NJ. If they are unable to give the patients the care they deserve then stop accepting the money and patients because it's not fair to the family members that trust them with caring for our family and then having to worry because there is always something going on. It is not right and the owners getting to hide behind their religion is the biggest disgust of all for me.

It is NOT assisted or independent living. It's a skilled nursing home. It has rehab services with…read morean awesome caring team.

The worst hospital I ever been in my whole life. They made me wait three hours and then the lady…read moretold me when I asked her is this is the emergency room. I needed medical attention as soon as possible. I have a huge pain in my arm. She told me, you can leave

I can't find any pros for this hospital. They overwork and abuse residents, using them for…read moreexcessive labor. They also diverted the funds of a resigned resident towards a fellowship, engaging in a lot of fraud and scams. The program hired the chief resident as a teaching academic attending, simultaneously holding the chief resident position (PGY4), which is illegal. There are numerous thefts, suspicious activities, and fake performances. The few residents who perform well are either regulated unfairly or fired. The program operates in a very underserved and unfortunate area, with no audits or oversight. This place needs to be audited by health authorities, Medicaid, and Medicare for theft and fraud. Additionally, the ACGME should intervene and shut down this residency program due to its numerous violations and unethical practices.

This place was absolutely excellent... I've had experienced 3 different nursing home / rehab places…read morein my life ....they basically all do the same thing , so you basically have to look for a good group of people....the staff , the nurses & the aides are all top notch...very approachable with no attitudes , and genuinely care ....this is the place to go if you need this type of service

This rehab facility is pretty ok. Nurses or CNAs are on around the clock. I was there for a week…read moreand I was pretty much taken care. A few aides are a little lazy or rude but most were fine. I know they are busy. I was on the 2nd floor which I think they call sub acute. Majority of the people there are seniors and live there full time. So if your young like me it can be a little frustrating to deal with the full time residents who can be annoying at times with the noise. I just told my aid that my room mate is causing undue noise and it was handled. I'm an esmoker so I was hassled a little bit about smoking near the building so I just moved to the parking lot in my wheelchair. Food is rated 6 out of 10 in my opinion.

Just a note to thank your dedicated staff: Megan, Sara, and those I cannot name, for their…read moreprofessionalism and compassionate assistance this past week when my sister, Sara, was moved very efficiently to her new room. We are grateful for the participation of everyone involved, they were quite extraordinary. Your care of my sister, Sara, is always beyond our expectations. Jupiter Village has truly become her home and her haven. You treat her humanely and with a humanity not always available to those with dementia. Thank you again. Sincerely, Jack and Candace Miller

My very medically complicated Mom has been a resident at Juniper Village Paramus for about a year…read moreand a half. I truly rest easy and don't worry, she is very well taken care of, they have managed her medical conditions well, we've had fewer hospital trips and the aides and staff members really do care about the residents. They communicate with families about concerns or needs, I've had a great experience with the nursing staff. The facility is well-kept and clean, the rooms are spacious and functional. They have plenty of activities, and the residents all seem happy to be there. I visited many other facilities and I'm glad I chose Juniper Village.