High quality products and great group of people with the best customer service! I would recommend…read morethis family owned business. My family has been returned customer for 18 years.

You can tell they've been around for a while, the staff has great knowledge when it comes to…read moreanything pools, hot tubs, and more!

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

Horrible company. Stan was supposed to hook up my new hot tub on a Tuesday, never showed but wanted…read morehis partner to collect $400 up front. Came out Wed, spent 1-1/2 hours which 45 mins he talked on his phone. Said he needed more conduit and would be back Friday. Friday came and had to call and text Stan several times to see when he was coming out. His answer was I am on my way. Now its 8:30 ar night and still no Stan. Called him and all I got was lie after lie. Stan is nothing but a big liar. PLEASE DO USE THIS COMPANY. If you do, expect to be disappointed and lied too and work will never get done as promised

During a very busy time of year Stan came out very late and was able to fix my hot tub. I have a…read morevery bad neck and was suffering horribly and am so grateful he came as I know how busy he was!! He knew the exact problem just by our phone conversation & had the parts needed at an affordable rate! Thank you is not enough!!

Agree with the lack of customer service statements. They do not answer the phone and do not return…read moremessages. Mike the owner is very knowledgeable but it all falls apart quickly after that because there is no other one of competence in the office organization. George and his sister are skilled craftsmen, but unfortunately the organization is just a mess. They overcharge because they are unfortunately the only game in town. My advice to pool builders..look in neighboring communities.

For the third year in a row Naqua Tech was a no-call, no-show on the day they were scheduled (and…read morepaid in advance) to perform pool opening. I was told I would be the first opening this morning, and when they didn't arrive by noon, I took the evening off work assuming they were running behind. When I called around 4:00PM (the third time I finally got an answer), I was told their pool openers just didn't show up today!? When I asked why they didn't have the decency to call me and tell me this so I didn't waste the entire day (and miss work), the employee was dumfounded and had no answer. I believe strongly in supporting local small business whenever possible, but in this case I sincerely recommend spending the money and hiring an out-of-town pool company. This business is poorly managed and you're sure to be disappointed like I have been, repeatedly.

This place has three different sets of hours…read more When I called this am , the answering service said 10-7, the online with maps said 10-6 and the door says 10-5 .. The only thing certain is 10am .... All else is in flux !

We had our pool installed 7 years ago by another company. After having the same company close and…read moreopen our pool the next summer, I battled getting it clear. For 2 weeks. A friend recommended DesRochers and I have never looked back. They close and open my pool. Within 24 hours my water is crystal clear after opening. I have used their 3 step weekly maintenance and rarely do I have an issue. The issues are usually due to weather or too many teenagers in the water. This year they replaced our liner and lights. I would never go anywhere else. Malory and the staff at their Shorewood location are so helpful. And the service team exceeds all of my expectations.

Horrible customer service. No masks on. He is arrogant and treats his customers and employee's…read morehorrible. Go anywhere else but here. Whatever you do don't ask for help...shameful

A great local small business that has the knowledge to help keep your pool looking great. Bryant…read moreand his team know their stuff.