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    Caribbean Airways

    2.3 (3 reviews)

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    Spirit Airlines

    Spirit Airlines

    1.4(1.4k reviews)
    5.2 mi

    I'll admit, after hearing the horror stories I was ready for my review of Spirit to be barely 1…read morestar. I mean, they are the ones who unleashed the hell of nickel and diming for air travel (I mean charging for a checked bag??). They take Randian economics to its most extreme, with different prices between their mobile app and the webpage. Oh and of course, it was hard to make payment thru the mobile app so I ended up being stuck with the higher fee! Their app and website are chock full of annoying advertising to buy extra features that for the longest was basic to what is air travel. But especially in these times, when there's must-take business travel, you have to come through for your clients! After my usual airline canceled my puddle jumper (west coast of Florida) business trip at the end of the day, my company and I had to scramble and thus found Spirit. The terminal itself was fairly clean, and my low rating doesn't speak to the personnel. The gate agents, flight attendants and pilots were courteous and professional (I got there and back in one piece :) Heading there on an early morning flight, I was able to get essentially first class with a seat in the second row. Although my seat was really comfortable, the seat in front looked a little ragged with part of the "bones" of the seat showing. My return flight I had a mid cabin (though still window) seat on a mostly empty flight. These seats were firmer and slightly less comfortable. Oh and they didn't recline. The planes did seem a little noisier than the one I took on American last such trip. I did join the $9 Fare Club if for the understanding of getting what I pay for. Still, just 3 stars for unleashing the virus of a la carte flying :)

    Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

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    Spirit Airlines - Bus-style billboard advertising in the plane!??

    Bus-style billboard advertising in the plane!??

    Spirit Airlines - New plane!!

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    New plane!!

    World Atlantic Airline

    World Atlantic Airline

    1.0(19 reviews)
    6.2 mi

    THE WORST COMPANY TO FLY EVER!!!!! Like others say : RUN RUN RUN from this comapny .... I repeat DO…read moreNOT GET ON THESE PLANES... they are more than 40 years old, we were scheduled to fly to DR at 8 am this past week and little did we know that our flight got brought back down twice from the air... first time 20 min into the flight the alarms started going off and the " mechanic" came put of the cockpit flying towards the back of the plane to see what it was ... they determined they had to bring it back down to MIA to check the sensor light... get back off the plane ... oh and all this time Ac not working other passengers screaming out " please turn on the air, I have low blood pressure and nothing the air wouldnt turn on.... Horrible ( thank god for my portable fan we got from Amazon ) helped the kids at least ..... after we are waiting almost an hour for them to see what the sensor light was : they finally say : ok , its time to board back the plane , we are ready to fly... Get back on the plane ..... ac was running for a few seconds not too cold but acceptable verses no ac the last time ....as we are back in the air again this time by 5 min more : alarm starts going off again that the plane has to be brought down again because they need to check again!!!!! by this time all the passengers screaming out get us out of here.... we are dying of heat, open the door!!! get us out of here .... it was horrible ..... they pulled up wouldnt let us off the plane because they had the plane off the gangway and it wasnt connected ... by this time after everything we had already gone though , we had been in the plane for 15 min with no ac again... NO WAY i had just finished calming down my special needs child that was already shooken up as it was from all the stress of comming back down the first time,took my boy to the bathroom up front ( we were in row 4) and aside from the fact that its a box in size , there is no running water in the toilet nor the sink... Guess what they had to wash your hands with : a bottle water from bjs ... WTHECK back bathroom was broken too..... finally we got out and at this point everybody is screaming that how can put our lives in danger twice.. by this time rverubody is screaming that they are not putting us again on this old plane that the walls are ripping off the paint , the ac vents are rusted and broken... after all this , they wouldnt give us any info on the 3rd plane and then after half hour or 45 min they were saying that there was a plane comming from DR to pick us up and the flight was at 6 pm... we had just had it i had to make a decision that involved keeping my family safe and not flying on that 3rd plane .... it was almost 2 and our flight was ssheduled for 8 am , it has been more that 6 hour delay...they offered us $15 dollar vouchers to eat Pizzahut ...( it was through the travel agent we booked with though ) we had not eaten nothing all day .. no water offered in the plane at all for us to drink none of both times... some others were calling American airlines getting flights to get them to DR and paying almost 600 bucks for a new flight because they did not want to fly with this airline again.... staff was not friendly at all... we had to wait for them to go through all the bags so they can get our bags plus our electric scooter... which was in great condition before getting on this plane .... they throw your studf like it has no meaning , my scooter has big scratches ob thw paint and it was missing one of the batteries so we had to wait again another 15 min so they can go get our battery and they messed up our luggage and gave us another passengers luggage they had to go back up and get us ours ...they never returned my $10 each of DR fee for person( we are 4 so $ 40 bucks down the drain , plus the parking fee as welll...... Stay clear of charters and DONT FLY WITH THIS COMPANY , your life depends on it it was a horrible experience overall,

    The worst airline you can fly to Cuba. Flights are never on time, and the staff at Tampa airport,…read moreas well as in Cuba, have a lack of professional ethics. I will never buy a ticket from this airline again.

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    World Atlantic Airline
    World Atlantic Airline - About their airline and their jets from the world atlantic airlines Facebook page.

    About their airline and their jets from the world atlantic airlines Facebook page.

    World Atlantic Airline - More ac vents broken and rusted

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    More ac vents broken and rusted

    Caribbean Airways - airlines - Updated September 2026

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