Highly recommend! Bought a used F150 truck and had a great…read moreexperience. Many thanks to Tony Pu.

I originally contacted Hoover Chrysler Dodge Jeep Ram Summerville after receiving a recall letter…read morefor my vehicle and scheduled an appointment with the service department. I was instructed to drop my vehicle off, which I did, only to receive a call the following day informing me that the part was not even in stock and was on backorder. I then had to arrange transportation back to the dealership to pick my vehicle up. After waiting months without any follow-up call, I finally contacted the dealership myself and was told the part had been in. I again arranged transportation and dropped my vehicle off for service. Once again, I never received a phone call that my vehicle was ready -- my husband had to call for an update. When we arrived to pick the vehicle up, it was completely inoperable and would not even move from the parking spot it was in. My husband went back inside to notify the service department and was met with the response: "What do you want us to do about it?" He replied, "I want you to fix it." We were then told nobody could look at it until the next day and that we would have to leave it overnight AGAIN. The service representative immediately implied the battery likely needed replacement and suggested we may be responsible for paying for repairs. I explained that my vehicle had never had a single issue prior to this appointment, and it is hard to believe the issue was unrelated to the service just performed. To make matters worse, I am currently 6 months pregnant and explained that I needed reliable transportation. When I asked about a rental vehicle, I was initially told "no." Only after mentioning that recalls often cover rentals did the representative suddenly say Enterprise could provide one. I filed reports with both Jeep and Hoover regarding this experience. The service manager called me once, left no voicemail, and never returned my call after I left a voicemail in response. Eventually, I was told the issue was caused by a battery tube that had "come loose from vibration," which honestly seems far more likely to have been overlooked during service. The amount of time, inconvenience, lack of communication, and dismissive customer service throughout this entire process was unacceptable. Multiple unnecessary trips, no follow-up communication, an inoperable vehicle upon pickup, and poor treatment from the service department made this an incredibly frustrating experience. If I was the owner of the this dealership I would highly recommend looking into my service team and would be absolutely mortified by the lack of customer service. This is not how a dealership service department should be run. Enterprise however was fantastic! So I highly recommend using them!

Firstly the saleswoman was wonderful. But as soon as we went to sign the price kept going up and…read moreup. But this you need it. Add that warranty it'll help if anything goes wrong. Leas than 2 weeks after we signed and drove home ( 2 hours away) the engine light came on. Took it to a parts store to run the codes and it's a vapor sensor. Reset the code and no problems for another week. Then all of a sudden while my wife was driving the kids to school the transmission went into manual mode while she was doing 50 mph! No warning no lights just into manual mode and it slowed down about 15mph. After that the E brake light came on without being engaged. Then the engine light came back on a day later. Scheduled for service after my wife and I both took off work only to arrive and them tell us they would t provide a rental until it goes through the warranty company and gets approved. We were told we could get one ourselves but pay up front and hope the service is done within 6 days because they won't pay for it after the 6th day. Fast forward 3 hours and I text them to check in and the vehicle hasn't even been looked at and they're not sure if it will before Monday. Then were told we could have stayed in our area and gone to a local shop IF they validate the warranty. 2 days later I text to check in the vehicle after the service guy says he checks in nightly with any updates, and he has the nerve to say "I was just about to text you" and gives me no update. What a scam. So now we are paying a huge bill for a car we can't even drive and they have the nerve to say we have to pay a service fee of $175. STAY AWAY FROM THIS PLACE THEY WIL LIE AND TAKE ADVANTAGE OD YOU AT WVER OPPORTUNITY!!! I will never buy a car from them again and I'm telling everyone I know to stay away at all costs.

We are absolutely appalled by the customer service and lack of consideration for customers at this…read moredealership. Below is a detailed account of our experience purchasing a car here and the 11 days it took from identifying the issues to having them "fixed" (they were not fixed). We will be telling everyone we know to avoid this dealership entirely. September 23: We test drove the car and paid a deposit to reserve it so my girlfriend's dad, a certified mechanic, could take it to his shop for inspection. September 24: Her dad picked up the car in the morning, inspected it, and spoke directly with our salesman before 1:30 PM about the following issues: - A brake clip was hitting the rotor - Weak A/C due to a condenser leak (the included image) - A missing collision avoidance system listed on the window sticker (a $2,000 feature) We had an appointment at 6:00 PM to complete the purchase, but no one called or emailed to inform us that the car had not even been checked. We showed up and left without completing the purchase. September 25: We called midday, and the car still hadn't been inspected, even though our certified mechanic had already explained the issues and sent photos. It was agreed that the A/C condenser and brake clip would be repaired. When we raised the issue of the missing collision avoidance system, they said it did not affect the valuation or price of the car, refusing to adjust the cost despite the missing feature. We decided to move forward with the purchase and scheduled a service appointment for the following Tuesday. September 26-29: We attended a wedding with the car and assumed this would allow plenty of time for parts to be ordered before the repair appointment. September 30-October 2: We dropped off the car for repairs and heard nothing. October 3: My girlfriend called multiple times throughout the morning to check on progress and confirm the car would be ready by that evening. She was placed on hold several times and had to call back repeatedly. Eventually, a mechanic said the foreman would finish the car by the end of the day. Later, she was told it would instead be ready by 1:00 PM the next day. When I texted our salesman for an update, I learned he no longer worked there, which was concerning. That evening, I called the dealership and was intentionally transferred to the mechanic's voicemail twice. When I called again using *67, someone finally answered but was dismissive and unhelpful, confirming they had been screening my calls. We were again told the car would "be ready tomorrow." October 4: When we arrived to pick up the car, we immediately noticed the condenser had not been replaced. When we brought this up, the service desk told us their techs had decided the condenser wasn't the issue and replaced the A/C compressor instead without ever calling us to approve the change. This was done despite our explicit agreement that the condenser was the problem. They offered to take the car back again for another three days, but we declined. After driving the car, it was clear the A/C still wasn't working properly, and the brake clip noise remained. Neither of the agreed-upon repairs had been completed.

I had a great experience purchasing my 2026 Buick Envista ST and wanted to share my appreciation…read morefor the team, especially the General Manager Todd , Terence ( Sales Mgr) and Jamari ( Sales) who helped make the process smooth and stress-free. From start to finish, the staff was professional, patient, and helpful. The GM took the time to ensure everything was handled properly and that I felt confident throughout the process. I never felt rushed or pressured, which made a big difference. Terence also played an important role in helping me through the process, and took care of every single detail and gave me the best deal , together with the dealership team, everything came together seamlessly. Jamari was great to work with--knowledgeable, attentive, and made sure I felt comfortable and informed throughout the entire process. Overall, I'm very happy with my purchase and the level of service I received. I would definitely recommend this dealership to anyone looking for a positive and supportive car-buying experience. Thank you all for making my dream come true and going above and beyond to help me. I appreciate y'all! God Bless

After one of Charleston great drivers destroyed my car, I found myself in the market for a car…read more After driving a Buick Enclave for a few days I added it to the list of possible cars. I reached out a couple of days ago and Ronald was a pleasure to chat with. He send me some cars that matched and was great with communication. Ultimately I decided against Buick due to their reliability, but Ronald was great.

They are amazing and run a family Business for the most part the ones that are not family feel like…read morefamily I work at affordable sales and have to say they are great and on the weekends they sometimes have the owners kids at the place and they can also help you too because I am one of those kids

The salesman was very nice, patient, and friendly I was able to get through the process in a timely…read moremanner . Mr Carlos was a great guy who helped me through the process I would definitely recommend him to anyone looking to purchase a vehicle in the future.

I found a car I fell in love with online. I did the pre financing online, then called and talked to…read moreGene, who then texted me a few minutes after I called. I work at a dealership as well, so I dont get off til they close. They was able to work something out with me and get me approved. I went this morning and did the paperwork. They were SUPER helpful and super nice from the time I called to the time I left! The car was everything I expected and much more! I am very pleased with Gene and the finance manager, Eric. They both was joking with me, laughing, just a great atmosphere in general! I definitely recommend them!

The updates on my service were great. Even a nice video explaining what they were looking at under…read moremy car. My normal checkup, oil change, and a bulb replacement was completed in a timely manner. The waiting area is nice with WiFi and a tv. It was easy to make a scheduled appointment. Not much else I could think they could do!

We are new to the area and were hoping to establish a long-term service relationship for our Ford…read moreBronco. Unfortunately, our experience with this service department was disappointing from the moment I walked in. When I entered for the first time, two male employees were standing together with clipboards talking to one another. Rather than greeting me, both turned so their backs were toward me. I stood there awkwardly waiting for assistance that never came. I eventually approached someone seated behind a computer who told me he would be my service advisor. The very first thing he said was, "We don't do this sort of thing on the weekends," even though it was Friday and I had a scheduled appointment. He followed with, "I hope somebody informed you... it's going to be a few days." Starting the interaction by explaining what you don't do set the tone for the entire experience. When I asked if they could replace the registration sticker inside the windshield while the vehicle was there, I was told, "I don't know if they can do that -- I'd hate for them to ruin the windshield." That response did not further inspire confidence. I requested a different service manager and ultimately had a warranty repair completed (the car had a rattle in the muffler I brought the car in after making an appointment, to service this specific issue). An oil change and tire rotation were "recommended" at 16,000 miles (we had full synthetic done at 10,000), still I agreed to proceed with the additional services. The vehicle was in their possession for a full week. When it was returned, there were significant new scratches on the tires and a shiny screw embedded in one of them. I noticed the scratches and screw and asked to speak with a manager. The service manager claimed he "thought it was there" when I dropped the car off and referenced photos he stated were taken before service. However, the damage was not present when we delivered the vehicle. After a week in the shop -- including a tire rotation and multi-point inspection -- missing a visible screw raises serious concerns about the thoroughness of the service performed. The lack of professionalism, and accountability was extremely disappointing -- especially with a newer vehicle and as customers hoping to build a trusted service relationship in a new community. Due to our experience, we will not be returning and cannot recommend this service department.

Kar Krazy Auto Sales on Lawrence Drive in Summerville is a quality source for all things used…read morevehicles. They have a really good selection of cars available for really good prices. They have excellent customer service and take the time to make sure that you find the right vehicle for you.

From the owner: we sell good Cheap cars for people that wants a dealread more

don't recommend their very expansive prices , more then that they don't even fix the problems or…read moreinspection it very good . Don't recommend at all

What an amazing place to buy a car the people there are great to work with I wouldn't go anywhere…read moreelse

From the owner: Everybody Rides is a buy here-pay here used car business. We strive to put our customers in the…read morebest possible vehicles that suit their transportation needs. Customer service is our first priority.