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    McElveen Buick GMC

    2.4 (66 reviews)
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    Updated 1 month ago

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    22 Silverado
    TakaTiger T.

    Traded in Two vehicles in Nov2024 , 1 2022 1500 Silverado RST Custom out , and a 2022 (19k miles)GMC 2500 AT4 (28k miles) for A 2024 GMC 3500 Denali , received a $2300.00 check , didnt have to pay sales tax and walked out with a great deal.

    I mean.... It's the little things.
    Brooke B.

    Absolute BEST car buying experience we've had. Ronald was absolutely amazing but all the customer service is amazing all the way around. Grateful they were able to help find a car for our girls. Go here. Buy here. You won't regret it.

    Purchased Ram 3500
    Florida Q.

    Best deal out of hundreds of trucks I browsed. Coach is the guy you wanna buy from. Appreciate the love shown.

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    1 month ago

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    2 months ago

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    10 months ago

    Service sucks, brought my truck in to get fix, only to get it back without being fixed. Had to bring it back same day.

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    2 years ago

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    1 year ago

    All went ok there but there was a problem when we went to close the deal. But it all worked out and we enjoyed our car.

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    2 years ago

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - McElveen Buick GMC

    Review Highlights - McElveen Buick GMC

    I was direct, and he directly sought after the information I needed to make sure this was the right deal for me.

    Mentioned in 2 reviews

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    Automaxx of the Carolinas - Image of the leak in the condenser.

    Automaxx of the Carolinas

    (149 reviews)

    Firstly the saleswoman was wonderful. But as soon as we went to sign the price kept going up and…read moreup. But this you need it. Add that warranty it'll help if anything goes wrong. Leas than 2 weeks after we signed and drove home ( 2 hours away) the engine light came on. Took it to a parts store to run the codes and it's a vapor sensor. Reset the code and no problems for another week. Then all of a sudden while my wife was driving the kids to school the transmission went into manual mode while she was doing 50 mph! No warning no lights just into manual mode and it slowed down about 15mph. After that the E brake light came on without being engaged. Then the engine light came back on a day later. Scheduled for service after my wife and I both took off work only to arrive and them tell us they would t provide a rental until it goes through the warranty company and gets approved. We were told we could get one ourselves but pay up front and hope the service is done within 6 days because they won't pay for it after the 6th day. Fast forward 3 hours and I text them to check in and the vehicle hasn't even been looked at and they're not sure if it will before Monday. Then were told we could have stayed in our area and gone to a local shop IF they validate the warranty. 2 days later I text to check in the vehicle after the service guy says he checks in nightly with any updates, and he has the nerve to say "I was just about to text you" and gives me no update. What a scam. So now we are paying a huge bill for a car we can't even drive and they have the nerve to say we have to pay a service fee of $175. STAY AWAY FROM THIS PLACE THEY WIL LIE AND TAKE ADVANTAGE OD YOU AT WVER OPPORTUNITY!!! I will never buy a car from them again and I'm telling everyone I know to stay away at all costs.

    We are absolutely appalled by the customer service and lack of consideration for customers at this…read moredealership. Below is a detailed account of our experience purchasing a car here and the 11 days it took from identifying the issues to having them "fixed" (they were not fixed). We will be telling everyone we know to avoid this dealership entirely. September 23: We test drove the car and paid a deposit to reserve it so my girlfriend's dad, a certified mechanic, could take it to his shop for inspection. September 24: Her dad picked up the car in the morning, inspected it, and spoke directly with our salesman before 1:30 PM about the following issues: - A brake clip was hitting the rotor - Weak A/C due to a condenser leak (the included image) - A missing collision avoidance system listed on the window sticker (a $2,000 feature) We had an appointment at 6:00 PM to complete the purchase, but no one called or emailed to inform us that the car had not even been checked. We showed up and left without completing the purchase. September 25: We called midday, and the car still hadn't been inspected, even though our certified mechanic had already explained the issues and sent photos. It was agreed that the A/C condenser and brake clip would be repaired. When we raised the issue of the missing collision avoidance system, they said it did not affect the valuation or price of the car, refusing to adjust the cost despite the missing feature. We decided to move forward with the purchase and scheduled a service appointment for the following Tuesday. September 26-29: We attended a wedding with the car and assumed this would allow plenty of time for parts to be ordered before the repair appointment. September 30-October 2: We dropped off the car for repairs and heard nothing. October 3: My girlfriend called multiple times throughout the morning to check on progress and confirm the car would be ready by that evening. She was placed on hold several times and had to call back repeatedly. Eventually, a mechanic said the foreman would finish the car by the end of the day. Later, she was told it would instead be ready by 1:00 PM the next day. When I texted our salesman for an update, I learned he no longer worked there, which was concerning. That evening, I called the dealership and was intentionally transferred to the mechanic's voicemail twice. When I called again using *67, someone finally answered but was dismissive and unhelpful, confirming they had been screening my calls. We were again told the car would "be ready tomorrow." October 4: When we arrived to pick up the car, we immediately noticed the condenser had not been replaced. When we brought this up, the service desk told us their techs had decided the condenser wasn't the issue and replaced the A/C compressor instead without ever calling us to approve the change. This was done despite our explicit agreement that the condenser was the problem. They offered to take the car back again for another three days, but we declined. After driving the car, it was clear the A/C still wasn't working properly, and the brake clip noise remained. Neither of the agreed-upon repairs had been completed.

    Hoover Chrysler Dodge Jeep Ram Summerville

    Hoover Chrysler Dodge Jeep Ram Summerville

    (122 reviews)

    Highly recommend! Bought a used F150 truck and had a great…read moreexperience. Many thanks to Tony Pu.

    I originally contacted Hoover Chrysler Dodge Jeep Ram Summerville after receiving a recall letter…read morefor my vehicle and scheduled an appointment with the service department. I was instructed to drop my vehicle off, which I did, only to receive a call the following day informing me that the part was not even in stock and was on backorder. I then had to arrange transportation back to the dealership to pick my vehicle up. After waiting months without any follow-up call, I finally contacted the dealership myself and was told the part had been in. I again arranged transportation and dropped my vehicle off for service. Once again, I never received a phone call that my vehicle was ready -- my husband had to call for an update. When we arrived to pick the vehicle up, it was completely inoperable and would not even move from the parking spot it was in. My husband went back inside to notify the service department and was met with the response: "What do you want us to do about it?" He replied, "I want you to fix it." We were then told nobody could look at it until the next day and that we would have to leave it overnight AGAIN. The service representative immediately implied the battery likely needed replacement and suggested we may be responsible for paying for repairs. I explained that my vehicle had never had a single issue prior to this appointment, and it is hard to believe the issue was unrelated to the service just performed. To make matters worse, I am currently 6 months pregnant and explained that I needed reliable transportation. When I asked about a rental vehicle, I was initially told "no." Only after mentioning that recalls often cover rentals did the representative suddenly say Enterprise could provide one. I filed reports with both Jeep and Hoover regarding this experience. The service manager called me once, left no voicemail, and never returned my call after I left a voicemail in response. Eventually, I was told the issue was caused by a battery tube that had "come loose from vibration," which honestly seems far more likely to have been overlooked during service. The amount of time, inconvenience, lack of communication, and dismissive customer service throughout this entire process was unacceptable. Multiple unnecessary trips, no follow-up communication, an inoperable vehicle upon pickup, and poor treatment from the service department made this an incredibly frustrating experience. If I was the owner of the this dealership I would highly recommend looking into my service team and would be absolutely mortified by the lack of customer service. This is not how a dealership service department should be run. Enterprise however was fantastic! So I highly recommend using them!

    Hudson Nissan - Nice Lobby area

    Hudson Nissan

    (15 reviews)

    Service scheduler Tyrone…read more is a very customer friendly person. You should be proud of him and take care of him. He definitely take care of your customers. I will use him every time I go there.

    We had two very different experiences at Hudson Nissan…read more Our first buying experience with Justin was great. He was kind, helpful, and made us feel comfortable. We never felt like a burden, and that level of customer service really stood out. Because of that, when my daughter was in an accident, we came back to look for another car. Unfortunately, this experience was completely different. We spent about 45 minutes walking the lot with no one offering to help. Instead, we were followed from a distance, which felt awkward and unwelcoming. My daughter did find a car she really liked, and we planned to come back the next day to purchase it. When we returned, we were working with Shawn, and the experience went downhill. He came across as rushed, unfriendly, and like we were an inconvenience. We felt uncomfortable the entire time. Even though he knew we were planning to come back for that specific vehicle, it was being sold as we arrived. I understand that happens, but combined with the overall attitude, it left a bad impression. He was also pushy and short with us, which made the process even more frustrating. In the end, it worked out better for us. We ended up going to Myrtle Beach and found a brand new car with 20,000 fewer miles for only $2,000 more. Justin provided excellent customer service, but based on our second experience, we will not be returning. And that does not even include our experience with the service department, which is a separate issue entirely.

    Baker Motor Company

    Baker Motor Company

    (2 reviews)

    DO NOT purchase a vehicle from this dealership…read more I bought an Acura RDX from them and within four days of driving it off the lot, serious problems started surfacing. Before the sale, I was assured the vehicle had "passed a 182-point inspection" and had a "clean history." Those claims could not have been further from the truth. Concerned, I took the vehicle to a local Acura dealership for a thorough evaluation. The result? Nearly $6,000 worth of necessary repairs that should have been identified -- and addressed -- before the vehicle was ever listed for sale. These were not minor cosmetic issues; they were significant problems that directly impact safety, reliability, and value. What's most disappointing is not just the condition of the vehicle, but the dealership's response afterward. Management has been unwilling to take responsibility, acknowledge the oversight, or make any meaningful effort to resolve the situation. Once the paperwork was signed, their customer service disappeared entirely. If you value transparency, integrity, and accountability, look elsewhere. The promises made during the sales process did not match the reality of the vehicle, and the lack of post-sale support speaks volumes about how this business operates.

    Short story: do not trust them. Worst dealer experience we've ever had…read more Long story: we purchased a used Volvo from them about a month ago. During the test drive, I noted that the A/C seemed off, but was assured that since this car just came on the lot, we were seeing it before the used car inspection and detail. If anything were to come up during that inspection, it would be noted and we'd have options given to fix it. We were extremely pressured into signing essentially an "intent to buy" form to take it off the lot then because they were going to jack up the price after the inspection and detail. We signed and ended up buying the car. My husband and I asked no less than 6 times for a copy of the used car inspection over the next few weeks and were given the run around each time. Once the detail was complete and we picked it up, the inspection was still not in hand. Shocker, the A/C was still not working. After scheduling a service appointment, dropping it off and asking for the inspection AGAIN, we finally received it and it stated nothing was wrong. They attempted to get to the source of the issue and couldn't, so we were told we'd have to take it to Volvo. Within 10 minutes of the service beginning, Volvo called and said there is obvious evidence of a long time leak and they'd be taking apart the dash to diagnose further. The issue ended up being the blower motor and the front evaporator costing us almost $5k. I understand that the scope of the issue could not have been noted by a general multipoint inspection, but it's suspicious to me that the exact same "vacuum pressure test" didn't produce evidence of any leaks at MB, but immediately showed long time, severe leaks at Volvo several days later. MB refuses to take any responsibility because they sell cars "as is", even though they clearly fabricated the findings of their inspection or lied about completing one at all. On top of it all, their communication is very poor. We were left to hound them for updates and answers regularly- they never kept their word about timelines or let us know anything of their own accord.

    Mercedes Benz Van Center - Baker

    Mercedes Benz Van Center - Baker

    (5 reviews)

    Short story: do not trust them. Worst dealer experience we've ever had…read more Long story: we purchased a used Volvo from them about a month ago. During the test drive, I noted that the A/C seemed off, but was assured that since this car just came on the lot, we were seeing it before the used car inspection and detail. If anything were to come up during that inspection, it would be noted and we'd have options given to fix it. We were extremely pressured into signing essentially an "intent to buy" form to take it off the lot then because they were going to jack up the price after the inspection and detail. We signed and ended up buying the car. My husband and I asked no less than 6 times for a copy of the used car inspection over the next few weeks and were given the run around each time. Once the detail was complete and we picked it up, the inspection was still not in hand. Shocker, the A/C was still not working. After scheduling a service appointment, dropping it off and asking for the inspection AGAIN, we finally received it and it stated nothing was wrong. They attempted to get to the source of the issue and couldn't, so we were told we'd have to take it to Volvo. Within 10 minutes of the service beginning, Volvo called and said there is obvious evidence of a long time leak and they'd be taking apart the dash to diagnose further. The issue ended up being the blower motor and the front evaporator costing us almost $5k. I understand that the scope of the issue could not have been noted by a general multipoint inspection, but it's suspicious to me that the exact same "vacuum pressure test" didn't produce evidence of any leaks at MB, but immediately showed long time, severe leaks at Volvo several days later. MB refuses to take any responsibility because they sell cars "as is", even though they clearly fabricated the findings of their inspection or lied about completing one at all. On top of it all, their communication is very poor. We were left to hound them for updates and answers regularly- they never kept their word about timelines or let us know anything of their own accord.

    This Mercedes-Benz Van Center Baker, which is located in Summerville, South Carolina, is not even…read moreentitled to call themselves a legitimate, professional, or honest business. Mercedes-Benz of the USA and Limousine by LA West should open up an investigation into this fraudulent scheme that has been taking place at this dealership as soon as possible before their own brand reputation is destroyed by this dealership and the people who work there, including sales manager Mott Hollander and general manager George Stavros. Limo by LA West suggested that I buy my new brand-new 2023 Mercedes-Benz Sprinter from them since they have been doing business with them and I trust them to be an honest and trustworthy company. But because of the dealership's dubious behavior, I had an absolute nightmare. Due to complete miscommunication and fraudulent practices by their employees--particularly by their general manager George Stravos and sales manager Matt Hollander taking advantage of their customers' money and time at the dealership Since the majority of these events were caused by errors, miscommunication, poor management, and ignorance of their own goods and services on the part of general manager George Stravos, sales manager Matt Hollander, and myself, the sales manager, I made a commitment to reimburse the money for my two airline tickets, numerous Uber rides, and hotel stay. When I contacted the dealership to ask to speak with Matt Hollander, he flatly denied that we had this conversation and declined to keep his word to reimburse me for my money. Matt Hollander had informed me that I would receive a check in the mail regarding these expenses in the coming weeks. I brought this to the attention of George Stravos, the general manager; he was unaware of the situation and declined to cover my total costs because of their dishonesty and improper use of client money and time. I had flown on two separate occasions, taken Ubers, and stayed in hotels for almost $1,600. I'm not sure how someone claiming to be professional, honest, professionally trained staff and their management can make these back-to-back ridious mistakes by conducting fraudulent practices and phony business at dealerships, and no one from the owner or any affiliates has reported them to consumer affairs, the Better Business Bureau, or the General Attorney Office of South Carolina State. For the first few days after purchase, the sprinter that cost a whopping $159,000 ran without a hitch, but then it began to have issues. Upon closer inspection, I discovered that the van was missing engine oil, which could have caused an engine explosion if I had attempted to start it that day. I was shocked by the dealership's recklessness in not checking this or exaggerating the scope of their vehicle inspection since they had not bothered to inspect the car before selling it to the customer. When the consumer called the dealership to let them know about the overall situation, they were not returned. The reason I say so is because Matt Hollander, the dealership's general manager, and George Stavros, one of their top managers, are the ones behind these operations. They should not be permitted to continue encouraging their staff to steal money from consumers and engage in fraudulent activity. This is not the proper way for them to manage this dealership in a professional and ethical manner. After selling poor-quality cars, all they do is steal customers money, commit fraud, waste their' time, tell their employees lies to customers , and stop returning their calls. You will live to regret it, so I would strongly suggest against utilizing any of their products or services and never purchasing a new or used vehicle from them.

    McElveen Buick GMC - car_dealers - Updated May 2026

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