We hired Nurse Care to care for our father 24x7x365 and in less than 3 months he was abandoned by…read morethe caregivers on two occasions, once after dark. The care managers have no plan to deal with call outs, they have no bench of "on call" caregivers to step in and cover shifts. We spent hours reviewing and providing input to our father's care plan and it was never even uploaded into their IT portal. A new caregiver was sent to the home and was told that we "just needed someone there", she was never even informed that my Dad had a cognitive impairment. When the "light housekeeping" duties were not being performed, we created a housekeeping task list for each shift, sent it to the care manager who acknowledged receiving it, and then found that it was never shared with our father's caregivers. In spite of the fact that we were prepared to pay 217K a year for home care and clearly expressed our dissatisfaction with the level of care being provided, a care manager never engaged to investigate and failed to visit the home to see what was taking place. When I called to terminate the service I was told "I am fine with that" by the care manager. These people DO NOT CARE about their clients or the quality of care being provided. Your loved one deserves better than Nurse Care

From the owner: Nurse Care NC provides personalized in-home care services, from companion care to skilled nursing…read morecare, and specializes in high quality medical staffing of caregivers throughout Central and Eastern North Carolina.

One visit and done. Duke Home Health is not interested in the welfare of the patient. After an…read moreinitial assessment by a gum chewing open mouthed unprofessional nurse, I got one visit by a male nurse who was definitely not working for me. He was not concerned with the reason I needed a home health nurse after a hospital stay. This nurse wanted to send me to a nursing home. He was not interested in my correct meds but only interested in his own viewpoint rather than my doctor's prescriptions. When Duke's nurse started talking about what he would say in a "court of law", I became concerned that he was not concerned with my health concerns, but in kicking me out of my house. I immediately fired this Home Health group and treated myself with much better care. You can do much better than this group. If you want to stay in your home, do not contract this agency.

The nurse case manager was pleasant and responded to messages. Yet, she never remembered the actual…read morestatements expressed regarding my mother's care. The medication management appeared extremely regimented. It seems that the NPs uphold anti-psychotic drug use for the elderly with dementia. It stuns me that they do not consider the lack of research data on the elderly population with dementia. Most data do not advocate the use of these type of drugs due to the "risk of increased mortality". Maybe they do not care? To complicate the situation, the dose of drugs do not take into account my mother's size and weight. Basically, she is considered pediatric size. It seems that the drug dosing is made for the typical adult. Long story short, the NPs and Medical Director will not respond to the current drug challenges. It is unfortunate that there are drug alternatives, but the medical staff will not think "out of the box". I have made several phone calls to Hospice staff with no response. Do they care? Probably not. Last, the CNA is competent. That is the only positive thing I can recall at the present moment,.

Comfort keepers was very helpful to my family when we needed someone for my aunt after her surgery…read more We tried to hire an independent caregiver and it didnt work out, if she didn't show up, there's nothing we could do! my sister had to stay home from work to take her mom to an appointment multiple times. So we had to look for another option. working with this company if a caregiver can't come they find a substitute for you, and that was so important to us. The scheduling office folks were easy to talk to and they really seem invested in what they do, very pleasant people. we'd contact them if we needed care for my aunt or anyone else in the family again

From the owner: Home care from Comfort Keepers in Durham, Chapel Hill, Carrboro and the surrounding areas of North…read moreCarolina. Support your senior's independence with personal care, housekeeping, companionship, and transportation. We also offer specialized senior care services such as dementia care, transitioning care, respite care, and end of life care. With just one phone call you can have access to a team of experts that can support you and your family, as well as help them thrive. 94% of our clients would recommend us. Schedule a free in home care visit 24/7. We believe that home remains the safest place for you or your loved one. For this reason, we feel fortunate to be able to provide support that can keep people at home through personalized care.

they discharge my mother because she has Alzheimer's. Dementia said that she can't retain anything…read moreso there's no point in coming. This is the whole reason to have in-home healthcare. This is absolutely ridiculous.

From the owner: We provide high-quality home health care in Durham. If you're recovering from surgery or illness,…read moreor living with a chronic health condition, we can help you feel better in the comfort of home. Our home health care team is made up of trained professionals who are on-call 24/7 for urgent needs. Our nurses, home health aides, social workers, physical therapists, speech therapists and occupational therapists are passionate about helping you recover. We tailor treatment to your unique needs, drawing on the latest research. Medicare, Medicaid and private insurance plans usually cover the cost of home health care for eligible patients. Call us today to learn how Amedisys Home Health Care in Durham can help you stay independent at home.

Tom and I really appreciate the prompt and great service we received from Acorn in Chapel Hill. We…read morelive in Cary and Mary Lynn went out of her way to furnish us with wonderful care when we needed it in a hurry. My husband was very comfortable with the special help and the care giver they found for us. Dios came to help us morning and evening and worked around our schedule. He taught us easier ways to manage and offered advice on equipment we could use to help in Tom's care. We would highly recommend this fine agency.

From the owner: Overview: Compassionate, non-medical care to seniors, those…read morerecovering from surgery, new and expectant mothers and other loved ones. Serving Chapel Hill, Durham, Hillsborough, Pittsboro, Apex, Morrisville, Raleigh and surrounding areas in Orange, Chatham, Durham and Wake counties. Services: Elder care, senior care; we are Alzheimer's/Dementia care specialists. Personal Care - Assistance with eating - Dressing and grooming - Bathing and personal hygiene - Toileting and continence care - Assist with walking and transfers -Transportation Driving or accompanying to appointments - Beauty salon and barber shop - Personal shopper - Accompany to lunch or dinner - Escort for shopping or religious services - Attend plays, concerts, club meetings, etc. Companion Care - Companionship, conversation, and socialization - Encourage stimulating activities such as hobbies, games, arts and crafts - Medication reminders - Read to client - Assist with correspondence - Date book assistance - Buy/read newsp