Most of the staff is nice, however, there are a few very disruptive and missing things about this…read morefacility: They use walkie talkie devices throughout the entire facility that are extremely loud - non-stop; it is absolutely ridiculous and unnecessary. I don't know how the residents sleep, or think for that matter. While the resident dog is cute, there are occasions it barks a bit too much. For as much as one has to pay here, the only inside outlets are the lobby and the dining room. There is no library or crafts room - pretty disappointing. It seems these would be basic things for a place like this to have. Bottom line, residents appear very bored and have nothing but the 4 walls in their room and meal time. Overall, really disappointing for an assisted living experience.

If I could give zero stars I would. Leadership is…read morenonexistent. Staff do the best they can but they are getting no training. Management within facility takes no responsibility for anything. Executive director has been in place for over a year but we've never seen her. If your loved one is on hospice, they are the ones who you will get comfort meds from but don't expect them to be on your loved one's schedule and making an effort to truly keep them comfortable.....one med tech for entire facility means you will wait...and wait..and wait. Management won't come by to check on family - but they will argue with you if you try to ask questions about why your loved ones is sleeping directly on mattress (no sheet) or why they are wearing same clothes for 3 days or why they are going to instruct staff to bring food to room even though loved one hasn't been alert or awake for 3 days. They just hide in their office and don't answer calls for help from staff. They simply don't care and can't be bothered. If your loved one is in memory care, you can not come and go freely...you are at their mercy because they are the only ones who have access code for those areas. It's like your loved one is in jail and even though you are paying for the facility, you have no rights. If you have any other choice, don't choose this facility. Ever.

when it comes to in house provider, thet only have 1 nurse practitioner that has very poor bedside…read moremanners. very expensive

That lady at the front desk and rude as hell and was smoking weed or a vape at the front side door…read more, she said he name was Nicole, left my family asking questions to go with the cook in the back, coming back ten minutes later on the phone yelling and it was the worst experience, first off it was giving they were borfriend girlfriend, both of them came back, pretty woman but you still have to do your job 911 was called and everything, nurses are awesome gave me more info then front desk, never again do I want to deal with her

My friend died because of the lack of care she received at sunrise Raleigh. She died of bedsores…read morethat infected her bones. I would not place anyone I loved in this facility,

If I could give zero stars I would. Leadership is…read morenonexistent. Staff do the best they can but they are getting no training. Management within facility takes no responsibility for anything. Executive director has been in place for over a year but we've never seen her. If your loved one is on hospice, they are the ones who you will get comfort meds from but don't expect them to be on your loved one's schedule and making an effort to truly keep them comfortable.....one med tech for entire facility means you will wait...and wait..and wait. Management won't come by to check on family - but they will argue with you if you try to ask questions about why your loved ones is sleeping directly on mattress (no sheet) or why they are wearing same clothes for 3 days or why they are going to instruct staff to bring food to room even though loved one hasn't been alert or awake for 3 days. They just hide in their office and don't answer calls for help from staff. They simply don't care and can't be bothered. If your loved one is in memory care, you can not come and go freely...you are at their mercy because they are the only ones who have access code for those areas. It's like your loved one is in jail and even though you are paying for the facility, you have no rights. If you have any other choice, don't choose this facility. Ever.

Mom has been living at BH Assisted Living on Falls Church Rd for 3 1/2 years. This review is…read moreunsolicited. I'm just filled with gratitude for their caring and their competence over the years. Mom's dementia and physical needs have grown, but their care has only risen to meet her needs. I trust them completely. If I have had any requests, they have happily complied. "Word to the wise" ; Its a huge thing to have no regrets about where you placed your parents.

From the owner: We are a Family Care Home that serves only six residents at a time. With 1/3 caregiver/resident…read moreratio, we are able to provide close supervision an 1-to-1 care, focusing on the individual needs of our clients. The payment rate $5,500-6,000 and it is all inclusive and flat. There are no "moving in" or other types of additional fees. We are a private pay facility, but Long Term Care Insurance and VA Aid and Attendance covers these cost.

When I visit family at WW Lake Boone, I usually stay in their guest suite, as I have done many…read moretimes before. The guest suite is on the Independent Living side and is a spacious one bedroom apartment. Besides the wonderful accommodations, I can eat with my family member in their respective dining room. The entire staff is extremely friendly, polite, helpful, and does their best to provide excellent service to the many residents and their guests. I am grateful that my family member is a resident at Walton Wood Lake Boone!!

From the owner: Waltonwood Lake Boone is conveniently situated in an upscale and quiet Raleigh neighborhood in…read moreNorth Carolina, and offers all the service and care options you're looking for in a premier senior living community. A family owned and operated business, our priority is providing the full continuum of care that enables seniors to age in place within our community. This approach preserves relationships, maintains familiarity of routines and surroundings, and provides security and comfort to our residents. Whether you're looking for independent senior living, assisted living, or memory care, Waltonwood Lake Boone is the perfect place for you to call home. We invite you to come in and experience what makes Lake Boone so special.

My mom was in this facility and is now moving out due to the complete lack of care provided,…read moreespecially considering the cost. For over $6,000 a month, you would expect a certain standard of service they claim to provide--but that could not be further from reality. My mom entered with dementia that was still mild; she was independent and did not need memory care. We paid for a room, cleaning service, and medication dispensing. Yet her room was consistently dark, dingy, and NEVER cleaned. The entire facility often smelled of urine. After repeated complaints about the filth, nothing changed--I eventually bought my own supplies and cleaned her room and bathroom myself. Even worse, as my mom's dementia progressed, the staff NEVER communicated with us about her episodes or what was happening. How can a facility responsible for people's loved ones fail to notify families about their care and wellbeing? For the cost charged and the level of neglect received, this facility is unacceptable. DO NOT send your loved ones here.

Small and homey compared to other places I've visited which is the reason I selected this for my…read moremom. She gets to know the staff and familiarity is beneficial for her. It's comparable in costs and services to other local places. Good responses to needs and family members' requests. The billing and paperwork processes are not modern nor online but manageable. Private rooms for residents are like large hotel rooms. Planned events are very good. Transportation is included but scheduling is required. Outings are nice and seem well planned.

We love Abbotswood in Raleigh. It's the perfect place for able body adults who want to live…read moreindependent lives. The staff is super friendly and easy to interact with if we have any questions. My mom enjoys her apartment and raves about the food and all the fun activities they plan. Highly recommend!!

I started working here 6 months ago and am truely amazed at how nice it is, and I'm not really…read morerefering to the decor. The staff are amazing people who seem to really do what they love, i.e. prepare and serve excellent food, clean and maintain rooms, provide wellness programs and support, and look for ways to support independence and provide care for people they really care about. It's not a fancy as some places, but it may be the nicest one around.

My mom is a resident in assisted living, after leaving a different independent living facility. My…read moremom is ambulatory and can usually take care of her physical needs but has a very poor memory due to dementia. The staff have been kind and helpful. They are always receptive to requests. My mom has made friends and enjoys herself and the activities they provide. The little apartments are very nice, and I am happy that they have cleaning and laundry service. The staff in the dining room are good at accommodating individual preferences, and the residents really enjoy their meals. I have no hesitation at recommending Woodland Terrace.

Great facility and staff. I was impressed by the cleanliness and attentiveness of the staff.read more

My dad was admitted in mid-January 2026. He was there for 4 days before he was given an alert…read morependant to call caregivers! Two slats in the blinds were too short horizontally, which I pointed out to the sales manager a month before Dad moved in; when he did move in, the slats weren't replaced. They didn't give him a proper shower or shave for a month! The PT and OT aren't on a regular schedule, and he waited up to 2 weeks before a PT and OT visited him. This goes against their policy, which is receiving it twice a week for 10 weeks. A couple of caregivers have just walked in the door w/out knocking, violating his privacy. He also received a bill for $21,000 for his 1st month! There were and still are other problems, which I told the coordinator about, and she's doing her best to help, so there's that. Anyway, a friend's dad stayed at Brighton Gardens and really liked it, so look into them as an alternate.

⁩ ⁩…read more ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Sunrise of Northhills is the worst place to ever want to work. The ED Heidi (she is very nasty and rude)And Coordinator Terri (also very nasty and rude and tells other care members business)shows favoritism, they let me go because of behavior and conduct when it was a problem with me and 2 other people which the two other people yelled in my face and cussed at me but NOTHING happened to them but because I took up for myself I was tooken off the schedule and terminated 3 days after mind you those same ladies who been there 5 and 10 years were able to stay on the clock and keep there Job I was the only one under review but not the only one arguing. I've warned Terri many of times how her leads were treating us care members and how nasty she was nothing was never done nor did she ever respond. They didn't like the fact I didn't let them talk to me any kind of way.... It has been plenty of times a resident falls and the 3rd shift lead puts them back in bed with no injury report or no vital check or nothing or times where they done get residents up to change or feed them I've witnessed this with my own eyes from care members from 1st and 2nd shift I've witnessed leads treat and act nasty to residents hitting them and almost knocking them down I've witnessed many of arguments between leads and care memebers and nothing was done about they behavior or conduct but because I spoke up for myself someone In my face yelling I get terminated I wish family of residents knew how they family got treated and talked to there and when they come around they act like they treat them so good it's all a front.. get your family out of there don't sent your family there. Terri don't care about no one all she care about is a vacation cause she is never there. That's why they are under staffed now and can't keep anyone because the management is so poor down to the Ed's coordinator and leads...they have bugs always crawling around in residents rooms rats residents always falling and they never have a reason why because they are not watching or caring for them they way they should

Injured my mother, which required trip to emergency room. I refused to let her return. Management…read moredoes not keep the facility fully in compliant staffing at all times, which greatly negates care, cleanliness and health. This past year, they went through five executive directors and at least four resident care coordinators. In our case, Executive Director REFUSED to honor my FULL LEGAL GUARDIANSHIP, then I had the Ombudsman "explain" to him the breadth and depth of my legal authority (still dealing with this matter). Monthly weight monitoring and reporting REQUIRED, yet they failed to perform or at least provide it to me and her primary care physician. I observed the DRASTIC weight loss and appetite during my weekly visits. They failed to feed her as she'sa voracious eater and drinker. I often visited during dining or snack times to find my mother in the bed staring at the wall. Often I could be there two or three hours and not see a worker. Also, cleanliness is awful. I regularly complained of feces on walls, door knobs, floors -- even my mother's pillow (three separate occasions) and chairs in common activity room. Unfortunately, there are long waiting lists and hoops to jump through to remove a loved one from such abysmal conditions. Best not to go there in the first place. I observed this same lack of care with other patients so it's throughout the operation. Their executive director argued about my authority when brought to his attention and corporate office nonresponsive despite multiple letters and calls. Bottomline is they know and don't care as long as they get their fee, though it's fraud as the residents are not getting what they pay for - ASSISTED living.

The Covington seemed like a very promising long term care option initially. Upon further review…read morehowever, we were startled by the lack of care displayed by the administrator and other members of his staff. It became clear that he is much too concerned with the facility's bottom line and not at all concerned about the patient's well-being. In addition to witnessing complete incompetence on a regular basis, we were straight up lied to on multiple occasions. The lack of care and attention at times was shocking. I would not recommend this facility for as long as it is being run by Mr. Waldrep. On an aside, this experience just underscored the significant challenge this country faces over the next 20 years with senior citizens needed long term care. We badly need more facilities and better administrators.