Showed up at 731pm and they are closed! Called them 3 times and the phone rang and rang them the…read moremailbox was full. I'm sitting outside now and it's 751pm they just shut the lights off on the lobby!

The service was quick as I registered online. The staff is AMAZING and I love the doctor. He gave…read moreme some advice.

Awful - very poor care given. My fiancée sliced her hand open and went to this urgent care,…read morebleeding profusely. The front desk personnel was nowhere to be found, but a little investigation found that they were in back, playing on their phones. Then they ref to process her, because she left her driver's license at home. She's losing blood and they denied her care. even though her information was on file there. Providing actual care does not seem to be the priority at this location.

Insanely aggressive and did not care. The receptionist was super rude when it was time for my…read moreappointment. Watching television, chatting, and I was the only one there. I needed an urgent prescription refill and she just said "go to the er" without even having someone talk to me. Pathetic people.

I want to compliment Veronica Mason! She was welcoming. She was respectful, caring, pleasant,…read morefriendly, also beautiful. Veronica treated my mom and I like queens. And Pam Liu NP was wonderful and treat me. The urgent care was near me and I recommend them!!

I went to this location for a sore throat and they gave me antibiotics. I paid my copay. I took…read morethem as prescribed and the issue wasn't resolved. they had me go to a labcorp for additional testing, which I had to pay for. I went back two weeks later with the same issue. I paid another copay. They prescribed different meds, which I also took as prescribed. still didn't fix the issue. Several weeks later I get a $200 bill from them and I still have the sore throat. I don't believe this location is worth your time as they seem incapable of providing functional solutions.

From the owner: Why They Choose Us: Fast & Convenient: No long ER wait…read moretimes – quick care when it’s needed. Affordable Services: Lower costs than emergency rooms or private hospitals. Comprehensive Care: Treatment for minor illnesses, injuries, and preventive care. Accessible for All: We welcome insured, uninsured, and cash-paying patients.

Be prepared to be treated like you are stupid and if you happen to be overweight, NP Laura will…read morelecture you about those issues rather than deal with any reason for which you actually scheduled a visit. Don't waste your time doing the check-in online before the appointment, they will just do it all again while you stand their waiting. The bedside manner of the NP is so poor, you'd get better treatment in a back alley from a broke strung-out junkie. Go anywhere else for medical care, this place doesn't qualify as medical treatment.

Made an Appointment for a rapid Covid test on Thursday. My Appointment was for Sunday at 9:40 am…read more Arrive at 9:30 and the receptionist states "We haven't had rapid test since friday" my reply was thanks for the call and notification. She so rudely says "You should have called and checked before coming!" So I fired back maybe you should do your job and let people know that their appointment needs to be canceled because you ran out of test. It's call common courtesy. Called Urgent Care of Hamilton and got right in. Will never go there

Great Staff. In and out in 30 minutes. Easy parking. Friendly staff. Would highly recommend it.read more

From the owner: Springdale will permanently close on February 27, 2026. We appreciate your continued trust in…read moreHometown and look forward to serving you at another Hometown location. For your convenience, the nearest option is: Hometown – Colerain 8459 Colerain Ave, Cincinnati, OH 45239

"The Urgent Care that goes to your house" Yes, that's right…read more Learned about this service today as I was looking for an urgent care nearby. Came across their number, provided my info over the phone and in less than 30 mins they come knocking on my door! Medtech and PA (Brandon and Zach) very professional and thorough with my assessment. No more going out and waiting in lines to be seen for urgent care, they come to you in the comfort of your home. They wrote me a prescription and sent to my pharmacy. I love this new service!!!

THEY NEVER SHOWED UP! I made an appt at 10:30am and was given a window of 11:00am-8:00pm. I waited…read moreall day and never heard from them. I called at 7:30pm and they apologized for not showing up or contacting me and told me they could set up an appt for tomorrow. My child is sick and I could have taken her to an Urgent Care but thought it would be so nice for her to not have to leave the home. Now I cannot get her to Urgent Care until sometime tomorrow and that is not acceptable. I don't understand how they could be so incompetent and uncaring. We are located in Cincinnati Ohio

this was the worst experience I have had in healthcare. When getting my blood drawn, NOBODY could…read moredraw my blood and after 14 tries I was sent to Quest Diagnostics with a work order. After 3 weeks, I had to go calling multiple customer service lines JUST TO GET BACK MY TEST RESULTS. Not once did anyone reach out, send results through the multiple forms of communication they had me provide-- NOTHING. Not to mention, I was NOT informed that the work order for Quest Diagnostics would be ANOTHER BILL. Please never go here. Everyone I spoke to was rude on the phone and they were ZERO HELP. I ended up getting test results from somewhere else, DAY OF and guess what? Guess who was borderline ANEMIC-- ME. honestly, shut this place down.

Horrible service. It was cold and rainy yet they insisted, after I explained I was experiencing flu…read moresymptoms, that I go in and out of the rain. I was expected to submit photos of my insurance card and liscense with my phone. Then I had to add ALL THE INFORMATION from the cards. And on and on. Bull. Because they were too lazy to do a proper check in. I get it all done and get a text to come in. They tell me that one I was supposed to ignore and go back to the car!!! Walk back in the cold December rain amd wait. Never again. Btw I tried to give ZERO stars,

Do not get Molina Ins ! I have been fighting a claim with them since June. I went to a Chiropractor…read morein their network four times and was told the adjustments would be $10 copay. After I went I got a explanation of benefits. It went to my deductible, big difference in price ! When calling the customer service numerous times and being sent from one person to another for sometimes over an hour I was told it was coded wrong. The Chiropractor coded it as physical therapy and they would contact them about it. They never did and I just do not have anyone else I can contact to help me. Molina will not make the people in their network charge the correct amount, leaving the patient paying much more than expected. I am so frustrated with this company !

If there was a minus star I would rate with that. This is the worse company. Over the last few…read moreyears I have had many problems with my bills. I call to see what my deductible is going to be, was told no copay this was a yearly exam that was fully covered. Then I got a bill for $150.00 It was not fully covered. This has happened to me at least 4 times. Very hard on a person to seek medical help and pay your monthly bills with these unexpected expenses. Countless times I have called to find out what my co pay would be just to hear the insurance office tell me 25 to 35 dollars then get a bill for 150.00. When I call the insurance office it takes calling several times a week for a month or two to find out what is going on just to hear them say yes you owe that office 150.00. Why in the world would it take calling more than 10 times to find out an answer. They have this My Choice Card. Suppose to help you with groceries and drug store expense. It was fine till the renewal came up. It took months for them to interview me for the renewal. So months went by without the funds on the card. Then I was told that I would get some funds for some exams I had. It took me calling over and over again before they put the funds on my card. I finally got the funds for having these yearly exams. I was told that this amount would be on my card without expiration until I used them. The amount were put on my card the end of November and were removed December 30. Even if the amounts were going to expire they should not have been removed till December 31 midnight. I tried to use them at 2:00 December 31st and they had been removed. I have found that this company is not capable of giving accurate information in a timely manner.