I developed a severe left ear infection, and chose CareSpot via a referral from Blue Cross…read moreMedicare. It was my first experience in an urgent care facility, and it couldn't have been any better. Every staff member and doctor treated me kindly, compassionately, and all were friendly. They took me in at my appointment time, explained what was going on with my ear, and called in the prescriptions to the pharmacy. It was a much better experience than I ever received at my primary care physicians office, and I will go back to CareSpot Urgent Care anytime I need their services. It's been two days since my visit, the medications have worked well, and I feel like myself again. Many thanks to everyone at CareSpot. You're AWESOME!!!

I've been here only once front office was nice but they don't really treat anything if you have a…read moresevere element. Or if you have a severe element I can understand liability reasons

Very friendly and helpful to give deaf client who I am. I'm thankful for their patience to…read morecommunicate so smoothly with VRI. They made me more comfortable and confident. I definitely will come back again. Best place for the deaf's community~ thank you so much! I appreciate it greatly!

No licensed medical doctor on location. Waiting time to be seen AFTER being placed in to exam…read moreroom was over an hour. Made Multiple visits for same upper respiratory infection. Do not recommend. Find a licensed medical doctor instead.

It took 4 phone calls from myself, multiple phone calls from my pharmacist and 2 trips to their…read moreoffice to get a simple prescription filled Spoke with primary physician there who instead of helping with the situation became loud and belligerent Terrible experience

My prescription was not submitted to the pharmacy. When someone was in pain it's highly important…read moreto get the medication. I was in the facility for 1hr and 45min. I'm told by Mike he will send my prescription, but the pharmacy did not get anything. Care needs improvement for sure. I have to see another physician to get the medication.

Not sure why people are giving this place poor reviews. Stopped here while traveling and knew I…read moreneeded some medicine to get back to health. Facility was super clean inside and it was nice to see the waiting area mostly empty. I knew I wouldn't have a long wait. The receptionist was very friendly and professional. Took my insurance info, had me fill out a brief questionnaire and had me pay my copay. Was in the back within ten minutes and saw the PA in another five minutes. The PA was very engaged, made an analysis of my situation, and prescribed me the appropriate drugs which they called in to the nearby pharmacy for me. Overall I give them five starts and would come back if I'm ever sick in St. Augustine again.

There was a problem with an error on a claim and they are helping. To resolve the issue.read more

Went to have an anal area looked at for possible Hemorroid issue but was in immense pain on skin…read more Physician Assistant only asked me questions and never looked at me and took for granted it was hemorroids. I asked him to look and he barely bent me over and did not even look. I ended up going to hospital ER hours later to find out it was an anal abscess and had to be drained asap under Anesthesia, caused an anal fissure and fistula. This urgent care place was a joke and total waste of time, money and trust in healthcare at this place. Only thing the PA wanted was to take money and toss me aside with no interest in my painful ass skin condition he did not look at without my directly telling him I wanted to be looked at since I was paying to be seen and in pain. I would rank this place a 0, And the Hospital ER doctor was upset at that because all the PA at urgent care had to do to was quickly view the anal area and skin to know it was an abscess. Worthless urgent care center and the PA should be put on probation.

Flagler Hospital has treated my mother so well in the past. We came today on the recommendation of…read moreher doctor. She has fallen 4 times in the last 5 days and he wanted them to check her out and maybe admit her for observation. She had a small cut and bruising on her right arm. He patched that up and discharged her. We waited an hour after the nurse told us she was discharged and we disagreed for him to come back somewhat agitated and loud. He eventually ordered blood work, urinalysis and somewhat later a CT scan of her brain. So eventually the right thing but much disconnect between patient, nurse and doctor. I'm sure he's very good but communication broke down here tonight.

Staff can be described as ornery at best. Denied me water all night and left me to dry heave from…read moredehydration for hours. Was no need to deny me water, they tried to say I had a hematoma and needed surgery, none of this was true when I was examined at a trauma unit I was transferred to. Tried to make me take a helicopter flight to the trauma unit and when I denied the helicopter and asked for an ambulance they began to treat me like a problem patient rather than respect my wishes. Had a red head girl call security on me because I asked for a wet rag because they wouldn't give me water and I was over heating and dry heaving. Just horrible people that lied to security about the situation to make me look like I was a problem when I was just hit in a motorcycle accident. I'm surprised they have any good reviews at all. I hear the cafeteria is nice but no one ever offered me anything from there and they also never prescribed me any antibiotics or pain medicine for when I went home. All of this the evening after I was ran over. I generally do not leave reviews unless I feel someone has injured or wronged me. In this case if I could give zero stars I would. This hospital needs to go the way of the buffalo, it's a perfect example of the glaring fact that our healthcare system is in a very sad state.

I've been going to FM medical for the past four years... I'm very pleased with the care that I…read morereceive there. I like the doctors and the PA - they've all been fantastic and helped me out tremendously. I will say it's been more challenging lately a timely appointment... but I'm happy to have a good doctor there.

I went there and the NP and assistant placed the ekg leads on incorrectly which they then proceeded…read moreto tell me to go to the nearest ER! Do to the reading ! Thank you FM for many bills I will now have due to an error on your staff do not go here if you have an issue go to another place

They make sure you're not covid ill, they also check your temperature and always very polite and…read moreprofessional. I love it here.

Office in Palm Coast would not recommend to anyone. Very unprofessional and rude staff. Always in a…read morerush and can't answer any patients questions- they just don't listen.