I developed a severe left ear infection, and chose CareSpot via a referral from Blue Cross…read moreMedicare. It was my first experience in an urgent care facility, and it couldn't have been any better. Every staff member and doctor treated me kindly, compassionately, and all were friendly. They took me in at my appointment time, explained what was going on with my ear, and called in the prescriptions to the pharmacy. It was a much better experience than I ever received at my primary care physicians office, and I will go back to CareSpot Urgent Care anytime I need their services. It's been two days since my visit, the medications have worked well, and I feel like myself again. Many thanks to everyone at CareSpot. You're AWESOME!!!

I've been here only once front office was nice but they don't really treat anything if you have a…read moresevere element. Or if you have a severe element I can understand liability reasons

Very friendly and helpful to give deaf client who I am. I'm thankful for their patience to…read morecommunicate so smoothly with VRI. They made me more comfortable and confident. I definitely will come back again. Best place for the deaf's community~ thank you so much! I appreciate it greatly!

No licensed medical doctor on location. Waiting time to be seen AFTER being placed in to exam…read moreroom was over an hour. Made Multiple visits for same upper respiratory infection. Do not recommend. Find a licensed medical doctor instead.

Not sure why people are giving this place poor reviews. Stopped here while traveling and knew I…read moreneeded some medicine to get back to health. Facility was super clean inside and it was nice to see the waiting area mostly empty. I knew I wouldn't have a long wait. The receptionist was very friendly and professional. Took my insurance info, had me fill out a brief questionnaire and had me pay my copay. Was in the back within ten minutes and saw the PA in another five minutes. The PA was very engaged, made an analysis of my situation, and prescribed me the appropriate drugs which they called in to the nearby pharmacy for me. Overall I give them five starts and would come back if I'm ever sick in St. Augustine again.

There was a problem with an error on a claim and they are helping. To resolve the issue.read more

It took 4 phone calls from myself, multiple phone calls from my pharmacist and 2 trips to their…read moreoffice to get a simple prescription filled Spoke with primary physician there who instead of helping with the situation became loud and belligerent Terrible experience

My prescription was not submitted to the pharmacy. When someone was in pain it's highly important…read moreto get the medication. I was in the facility for 1hr and 45min. I'm told by Mike he will send my prescription, but the pharmacy did not get anything. Care needs improvement for sure. I have to see another physician to get the medication.

Chose care spot today because I had a bad urinary tract infection, the desk clerk could not have…read morecared less! Too busy popping food in her mouth! I told her how much pain I was in. Didnt care I had to wait until everyone else was seen. It doesn't matter how much pain u are in. Never again!!!!

Worst customer service ever. Had appointment for a simple Covid test. got charged ridiculous amount…read morefor the test and had to wait an hour. Front desk staff very rude. I felt like the front desk staff purposely stalled my service when I questioned the charge. e ly

I've been going to FM medical for the past four years... I'm very pleased with the care that I…read morereceive there. I like the doctors and the PA - they've all been fantastic and helped me out tremendously. I will say it's been more challenging lately a timely appointment... but I'm happy to have a good doctor there.

I went there and the NP and assistant placed the ekg leads on incorrectly which they then proceeded…read moreto tell me to go to the nearest ER! Do to the reading ! Thank you FM for many bills I will now have due to an error on your staff do not go here if you have an issue go to another place

Flagler Hospital has treated my mother so well in the past. We came today on the recommendation of…read moreher doctor. She has fallen 4 times in the last 5 days and he wanted them to check her out and maybe admit her for observation. She had a small cut and bruising on her right arm. He patched that up and discharged her. We waited an hour after the nurse told us she was discharged and we disagreed for him to come back somewhat agitated and loud. He eventually ordered blood work, urinalysis and somewhat later a CT scan of her brain. So eventually the right thing but much disconnect between patient, nurse and doctor. I'm sure he's very good but communication broke down here tonight.

Staff can be described as ornery at best. Denied me water all night and left me to dry heave from…read moredehydration for hours. Was no need to deny me water, they tried to say I had a hematoma and needed surgery, none of this was true when I was examined at a trauma unit I was transferred to. Tried to make me take a helicopter flight to the trauma unit and when I denied the helicopter and asked for an ambulance they began to treat me like a problem patient rather than respect my wishes. Had a red head girl call security on me because I asked for a wet rag because they wouldn't give me water and I was over heating and dry heaving. Just horrible people that lied to security about the situation to make me look like I was a problem when I was just hit in a motorcycle accident. I'm surprised they have any good reviews at all. I hear the cafeteria is nice but no one ever offered me anything from there and they also never prescribed me any antibiotics or pain medicine for when I went home. All of this the evening after I was ran over. I generally do not leave reviews unless I feel someone has injured or wronged me. In this case if I could give zero stars I would. This hospital needs to go the way of the buffalo, it's a perfect example of the glaring fact that our healthcare system is in a very sad state.

I'm hoping to get some relief from this summer cold that has locked hold of me. I was able to make…read morean appointment at 2am this morning for 9:20am. When I walked in, there was one person leaving and one walking back to see the doctor. Dr. Tracy ran all the tests. I was negative for strep, Covid and the Flu. Thank You Lord that this is just a nasty summertime cold. She gave me great advice on things to do at home to relive the headaches and congestion in my chest. She was much more thorough and I am grateful. Hope I'm feeling better in the days to come.

From the owner: MinuteClinic® in Saint Augustine is a healthcare clinic offering patient services 7-days a week…read more Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

They make sure you're not covid ill, they also check your temperature and always very polite and…read moreprofessional. I love it here.

Office in Palm Coast would not recommend to anyone. Very unprofessional and rude staff. Always in a…read morerush and can't answer any patients questions- they just don't listen.