Don't. I'm changing dentists…read more After 2 years, my family and I are moving on. Every appt I make, it either gets cancelled same day or rescheduled. I've showed up for my appt and no one is around to greet me for 10-15 min. My last straw was when i came in for my appt, and the dr literally said "I have to go" you're in good hands (meaning the hygienist) she left, I never even got to see my Dentist! So unprofessional

Worst experience I've ever had with a dentist's office. As a new patient I had filled out their…read moreforms and mailed them in about a month or so prior to my appointment (just a routine cleaning) to make sure everything went smoothly. I had to line up a babysitter for my two toddlers in order to go to the appointment. When I went in the tech acted like they had no information on me and started with the health history all over again. If they actually hadn't received the forms, you would think that they would have had me fill these out in the waiting room instead of the tech going through 2 pages of questions verbally. The first question she asked was if I'm under a doctor's care. I told her I'm under the care of an oncologist as I have breast cancer, but I am NOT currently on any treatment whatsoever as I have an upcoming surgery. The tech immediately stated that I would need clearance from my oncologist in order to receive a cleaning. I told her I don't need clearance as I'm not on any treatment (which means absolutely Nothing, no chemo, no medication), and if I needed clearance my oncologist would have told me so. She continued to insist that I need clearance and tried to call his office, which was not open for another hour. Then she tried to get me to come back in 3 hours. I told her I have two toddlers at home with a sitter and could not drag this out for another 3 hours waiting for a clearance that I don't need in the first place. She continued to go on about how its her license on the line even though I had signed an Informed Consent for Treatment document and sent it in with the rest of the paperwork. She made me feel as though I was a liar about not being on treatment, and a liability to her career because I have cancer. I finally gave up arguing with her and told her point blank that having cancer has already made my life a living hell, but now I can't even get my teeth cleaned because of it? Then I walked out the door. I understand the tech felt like she needed to keep herself covered but that's why they have patients fill out consent forms and release their liability if anything goes wrong. This office was beyond unprofessional, obviously disorganized, not to mention clueless and insensitive about their patients. I left there feeling as though I wasn't just a person needing a routine cleaning, just a big red X with cancer that they wanted nothing to do with.

Unless you are wealthy and enjoy overpaying for subpar work, which Dr Chen will then charge you to…read morefix, STAY AWAY

I've been to over 30 dentists in my life, and this place honestly is flawless. I have recommended…read moreit to everyone near the Harvard Ayer Boxborough Acton and Littleton area! I literally flew home from Florida for 4 root canals two days ago, have not been in any pain or been swollen (even without icing)! They are very qualified and gentle with their handling of each patient. I have had both Dr Chen and DR Zhong do work on me, and they genuinely care. I had my other dentist tell me to get a root canal or extract a tooth, but DR Chen recommended me to just do the filling. He said even though it's on the opposite side and will be hard to do, you don't NEED to do the other two things it would just be a pain for the dentist to deal with. I've also gone in 6 months ago for extractions and didn't have any pain or swelling as well. This place does all the dental work you would need(oral surgery, ortho, general, hygienist), they help you figure out the insurance and what is covered, as well as try and save you time and money rather than just misdiagnose. Thank you Dr Chen, DR Zhong, Ivy, and everyone else at the office, I'll see you again soon!

I lost a tooth (and am paying for a very expensive implant) because Dr. Dalwin didn't refer me to…read moreanother dentist to have a root canal. He simply prescribed penicillin and assured me the problem would clear itself up. And then he completely missed another abscessed tooth. Fortunately, I changed dentists in time to catch the 2nd tooth.

Back 6 years ago I lost my personal dentist who had become a personal friend. It's been hard for me…read moreto find another dentist that I would be able to trust and like. I'd gone to a couple of well-known dentists in the area only to find out that the work that was done was sub-par. Simple things like re-adhering a crown that 3 weeks later came off again or a simple filling that didn't stay. My experiences were not good, to say the least. Then I met Dr. Dalwin at a business meeting. He was very friendly and personable. I had a crown come off a few months later and decided to call him. He was able to fit me in quickly because he knew it was one of my front teeth. Hard to smile when working with the public like I do. He fixed that quickly and was very reasonably priced. Since then he has been my regular dentist and his office has performed cleanings, filled cavities and even put in a brand new crown on a tooth that was too far gone for a filling. All the work has been GREAT! One of the things that I like about Dr. Dalwin is the way he treats you as a patient. He literally relaxes you with his personability. His office is very personable with an excellent staff. If you're looking for a dentist that treats you like a person versus a $ sign adding to their bottom line then I would definitely say give Dr. Dalwin a call. You'll be glad you did.

I cannot say enough good things about Nashoba Valley Dental. From the moment you walk in, you are…read moretreated like a human being, not a chart or a time slot. Dr. Annese and every single member of his staff are genuinely kind, patient, and compassionate. Dental anxiety is real, and for years I dreaded appointments. That has completely changed because of this practice. They take the time to explain everything, listen to concerns, and actually care about how you feel about your treatment. My opinion has always mattered here, and that makes a world of difference. Because of Nashoba Valley Dental, I view my dental health differently. I feel empowered, informed, and confident. They have helped me regain confidence in my smile and in myself, which is something I never thought I would say about a dentist. The environment is welcoming, the care is thoughtful, and the professionalism is unmatched. Every visit reminds me why I trust them completely. Honestly, after my experience, I am convinced some of the negative reviews must have gone to a different office ‍. This team is out of this world, and they have truly changed my life. If you are looking for a dental practice where you are seen, heard, and cared for, this is it.

I had six fillings done all in one session, which was too many by the way. Since then, almost all…read morehave fallen out I left this practice. My new dentist has examined the work and determined that the work was poor. They did not provide enough surface area for the fillings and the result is that they fall out often. My grandmother has had a similar experience with fillings falling out from this practice so it's not just me. Be aware of this practice. They will try to give you more fillings than you need, and those fillings will fall out within one or two years.

Dr Dee Dee Lee provided a pain free experience. She removed a portion of my tooth that was cracked…read moreand provided me with a temporary crown today. She was friendly, kind and patient. Dr Lee shared pictures of my affected tooth. She took the time to be thorough prepping for the crown and explained what she was doing thru the process. The receptionist informed me what the process would cost me before the procedure. I am completely happy with the service all around.

Dr. Brown: I consult…read morewith Dr. Brown for second opinion to what Lang's dental (Medicaid dentist) suggests or for problems arising from Lang's dental (Lang's dental having a bad record with the Dental Board) even though it's self pay. It's worth it to have an honest and ethical dentist. He was correct as to the problem with tooth #5 as to do the right exploration to determine it was a hopeless vertical crack whereas Lang's suggested root canal. Sure enough it was exactly what Dr. Brown said; a hopeless crack because when the oral surgeon removed it, it came out in 2 vertical segments. Erin Deedy: I had a spontaneous gum inflammation to tooth #15 that just came out of nowhere as in the same day it was fine, later that day the area inflamed. Dr. Deedy took me in at the last minute and was on target with what it was; inflammation coming from the deep periodontal pockets and she did an isolated cleaning and flushing to that tooth which was exactly what I wanted. I am very grateful for her good timing and also 'hearing me out' as to what I suspected it could most likely be. The whole staff is always very patient with me too.

This practice was great with the original dentist, but has deteriorated since. I was reasonably…read moresatisfied until covid hit and they started hounding me to come in for routine work against the recommendations of the World Health Organization. They left increasingly irritated voice mails and sent texts, emails, and a letter. I ignored them. Then in a clear violation of privacy regulations and HIPAA law they called relatives of mine and asked them to get me to come in for an appointment. These relatives do not even live in the same household and are not a medical proxy or otherwise entitled to access to medical information about me. The hygienists are good but management needs to take a chill pill.

This has nothing to do with the pandemic my experience was pre covid. Dr. Kavi is extremely…read moremotivated to find cavities in your mouth that you never thought you had. No other board certified dentist would find. Her technique is also lacking so expect painful drilling. I felt like a terrified little boy when I went in for future procedures after the first one. Seek other options! It's too bad because the hygenists are very good.

I would like to compliment and recommend Dr. Claris Chuah and her staff at Concord and Lexington…read moreOral Surgery Associates for their excellent care in extracting two of my teeth on January 17th, 2024. The office staff and dental associates were very welcoming, professional and caring. Dr. Chuah and Jill, her friendly dental associate, went out of their way to explain the procedure each step of the way and solicit questions. Once my surgery was underway, they were very good about checking in with me to confirm that I was doing okay. Even when Dr. Chuah encountered an unexpected challenge involving a wisdom tooth adjacent to my troublesome molar, she made me feel very much at ease by explaining what had occurred, how she was going to deal with it and then expertly addressing the issue in a most satisfactory way. Specifically, she ended up extracting both my impacted molar and wisdom tooth while maintaining my comfort throughout the procedure. Following my surgery, Dr. Chuah was very helpful in explaining what I needed to do in terms of follow-up and in answering a few questions that I had. Further, I was most impressed that, on the day following my surgery, Dr. Chuah called me herself, just to confirm that I was making a good recovery. In addition to being an excellent surgeon, Dr. Chuah clearly understands just how important clear and frequent communication is in facilitating a good patient experience. This is especially so with respect to oral surgery, which is an inherently stressful and uncertain procedure for most patients. If you need oral surgery, I would strongly encourage you to consider choosing Dr. Chuah and her team. Finally, I am most grateful to be living in an age and place where skilled doctors have the knowledge and resources to remedy so many of our medical problems. What George Washington would have given if he could have traveled through time and had Dr. Chuah address his many debilitating dental woes! Jay L.

I wish I could leave less than one star. This practice says they guarantee their implants, but they…read moredon't. I had an implant in 2020 and it looked great at first until I eneded up with an abcess. Dr Chua did the implant, Dr Dowd did a surgery to clean up under the gum tissue of the implant. The problem was due to leaving cotton in the implant core, which led to the abcess. Dr.Dowd tried to resolve the issue, but never did a bone graft during the second surgery. It left my gum bruised looking and food could enter up underneath the gum tissue. I returned once again for help and Dr. Morgan denied cotton had been left, which makes no sense because his colleague did a surgery due to this problem?? He was rude and pulled periodontal floss under the gum causing it to bleed. I'm on blood thinners and have had two open heart surgeries! I just went to another oral surgeon who said there was substantial bone and gum tissue lost costing me another surgery and time off from work. Hopefully, it works or I will need another implant thanks to their negligence.